- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. They allowed us to check in 1 hr early which was nice as we arrived earlier than we planned. We stayed here to attend a concert at the SAP center so location is perfect. It’s older but felt very clean and modernized in furniture and overall look of our room. Super comfortable bed. Our tv wasn’t working properly and had room service up to our room within minutes and had it working again. Not too many tv channels though we didn’t find it a problem. Wonderful breakfast provided with many options. Loved the waffle maker. My daughter and I also enjoyed the jacuzzi tub. I don’t typically use hotel tubs but my little girl wanted to try the jets so I washed out the tub beforehand and it was literally the cleanest tub ever. Not a spec of dirt on the towel I was using to clean with. Jacuzzi jets worked nicely. Within walking distance to the SAP center (10 min walk or 3in scooter ride). Loved the digital thermostat to control the temperature in our room nicely. Great size mini fridge and clean microwave. Will definitely stay here again.