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 Guatemala City •1 Room
 Guatemala City • 1 Room
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Holiday Inn Guatemala City

0-star property
1a Avenida 13-22 Zona 10, Guatemala City, Guatemala 1-855-201-7819
4.6 out of 5
Wonderful!
See all 7 travelocity Reviews

"Hotel very centrally located for walking and lots of restaurants close by. Rooms clean, well appointed and comfortable. " More

By a verified traveler on Fri 21 Feb 2020

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Hotel Description

Hotel near Avenida La Reforma in Guatemala City

City center stay

At this Zona 10 hotel, you'll be within a 5-minute walk of Avenida La Reforma and Plaza Fontabella Shopping Center. Embassy of Mexico in Guatemala and Oakland Mall are also within half a mile (1 km).

Renovated in 2023

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$95* Per night/room Apr 28 - Apr 29

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn Guatemala City, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Guatemala City, an IHG Hotel

Everyone (4) Business (1) Family (1)
5 out of 5

Posted by on Nov 6, 2023

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5 out of 5

Posted by on Aug 14, 2023

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5 out of 5

Posted by on Oct 11, 2021

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5 out of 5
Hotel very centrally located for walking and lots of restaurants close by. Rooms clean, well appointed and comfortable.

Posted by , from San Jose Pinula, Guatemala on Feb 21, 2020

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Comment from Hotel Management

Mar 3, 2020 by Holiday Inn Guatemala

Dear DennisFreed thank you very much for your comments , we hope to have the opportunity to serve you again

5 out of 5
Staff were great. Disappointed that several pieces of equipment in the gym were broken, and it was crowded at times.

Posted by on Mar 24, 2019

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4 out of 5

Nice but very much noise

Music and noise all over. From the elevator to the lobby and outside. Very helpful stuff.

Posted by on Sep 15, 2016

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Comment from Hotel Management

Sep 18, 2016 by karla Montufar

Dear ste: Thank you very much for taking the time to make your comments regarding your experience with us. We appreciate your remarks and we will let know your observations to the departments involved. We know you have many choices when it comes to lodging and we hope that this experience will not prevent you from giving us the opportunity to serve you in the future. Sincerely,

3 out of 5

central location in Guatemala City

Pros: Clean, comfortable, convenient restaurant in hotel with friendly staff, good food and good service.
Cons: internet emergency services
Location: Dangerous to leave the hotel in the evening, anywhere in Guatemala City. I didn't explore daytime options due to work. Nice little gift shop in hote
Cleanliness, comfort and housekeeping were all good. Internet was problematic: didn't work in some locations; password was changed leaving conference presenter stranded with no internet options and no understanding of how to trouble-shoot; front-desk help was annoyed when I waited in line to ask for help, and acted as if I should have known the password would randomly change. Worst: someone unexpectedly because seriously ill before our meeting, and it took an hour to make the decision to take her to the hospital. Either a hotel should have a trained first-aid person available, or the person should be immediately transported to the hospital.

Posted by on Mar 27, 2015

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About the Holiday Inn Guatemala City

Location 1a Avenida 13-22 Zona 10, Guatemala City, Guatemala 1010

Renovations + Closures

The property will be renovating from March 18 2024 to June 23 2024 (completion date subject to change). The following areas are affected:

  • Hallway

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Holiday Inn Guatemala City, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 7782 square feet (723 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Holiday Inn Guatemala City, an IHG Hotel. Self parking is free. A complete renovation of Holiday Inn Guatemala City, an IHG Hotel was completed in May 2023. This Guatemala City hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 7782 sq ft of conference space
  • 723 sq m of conference space
  • Built in 1997
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Guatemala City, an IHG Hotel offers 210 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Guatemala City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11:00 AM.

Los Comensales - This buffet restaurant specializes in international cuisine and serves breakfast only.

Bar Sonata - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GTQ 162.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a security system

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeHome (VRMA - USA)
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows guide to reopening vacation rentals (DTV & DFV - Germany)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GTQ 151.47 for adults and GTQ 80.19 for children
  • Rollaway bed fee: GTQ 162.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Guatemala City Holiday Inn
  • Holiday Inn Guatemala City
  • Holiday Inn Hotel Guatemala City
  • Holiday Inn Guatemala Guatemala City
  • Holiday Inn Guatemala Hotel Guatemala City
  • Holiday Inn Guatemala City Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.