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4.7 out of 5

"We really enjoyed our stay at the Donatello. The rooms are spacious and are equipped with a mini-fridge, microwave and dishes. The staff was wonderful ... " More

By a verified traveler on Wed 06 Jun 2018

Hotel Description

3.5-star romantic hotel near Westfield San Francisco Centre

City center stay

A stay at this Downtown San Francisco hotel places you steps from SHN Curran Theatre and within a 10-minute walk of Westfield San Francisco Centre. San Francisco Museum of Modern Art and Powell and Market Cable Car Turnaround are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a rooftop terrace on site, and a 24-hour front desk and limo/town car service are also provided.

Free WiFi, kitchenettes

The 94 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and LCD TVs with cable channels. IPod docks, sofa beds, and DVD players are also available.

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max
$160 per night

The Donatello Hotel ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Donatello Hotel

Everyone (7) Couples (3) Students (1) Family (1)
5 out of 5
the bed was very comfortable. The coffee upstairs was nice. The internet did not work well with my android phone but staff was very helpful

Posted by on May 24, 2019

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5 out of 5
Great location and very friendly staff. The room was also very spacious.

Posted by on May 15, 2019

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5 out of 5
Great hotel near Union Square. Safe area. Perfect location

Posted by on Apr 23, 2019

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5 out of 5

Posted by on Mar 12, 2019

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5 out of 5

Most Comfortable Hotel Bed I Have Ever Slept In

Pros: Great staff, spacious rooms, good location, and fantastic, comfortable bed!
Cons: Give guests time to rest and settle in before approaching them about the time share opportunity. We were tired from traveling all day it was hard to g
Location: Union Square, MUNI bus stops, Cable Car stops, Chinatown, numerous places to eat.
We really enjoyed our stay at the Donatello. The rooms are spacious and are equipped with a mini-fridge, microwave and dishes. The staff was wonderful and helpful and housekeeping did a great job. Three days in a row, housekeeping failed to provide wash clothes when they brought clean towels. THE ONLY reason I mention this is to relate that each time we called Guest Services to request wash clothes, they were brought to us within minutes. Coffee and tea are provided on the Club Level between 6:30am-10:30pm. Each morning I would get coffee and chat with the Concierge. I regret that I failed to get her name because she was delightful - I know she was from the Philippines because she mentioned it during one of our morning talks. She gave great advice about what not to miss when visiting the city. If you stay at the Donatello, be sure to get her insights about things to do. I found out that the Donatello is a time share property and they let 'non-time share owners' book rooms when there is space. If given an opportunity to stay at this great property, it is worth doing so. Do be alerted that you may offered the opportunity to hear a sales pitch regarding time share opportunities.

Posted by , from Louisiana on Jun 6, 2018

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3 out of 5

My stay at the Donatello.

Pros: Travelocity
Cons: Towels
Location: The hotel was near Union Square. I did not go to San Fran to shop the area was not prime for me. There were a lot of aggressive homeless in the area.
Checked in to a hard sale by a Wyndham vacation representative. Our flight from NYC was delayed, we were tired and she would not let go. I would not even consider going, it was to much. All in all the room was comfortable, upgrading the towels would be a bonus. I don't think I would return, it wasn't bad it was just okay.

Posted by , from new york on Apr 30, 2017

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5 out of 5

Union Square location for Holiday Experience

Exactly what I wanted for my family for a Christmas vacation! Located a short distance from Union Square put us in the heart of the holiday excitement with theaters, ice skating, shopping, music, and fabulous restaurants. The hotel is very nice, the staff accommodating and friendly and the large room had a kitchenette which is a huge plus when traveling with kids. Highly recommend this hotel!

Posted by , from Cali on Dec 28, 2016

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5 out of 5

Great location

Pros: The concierge, Ramon was wonderful. He gave us great tips on things to see, where to eat and offered us assistance with anything we wished.
Location: A fun and colorful walk through Chinatown to Fisherman's Wharf. Make sure to pack good walking shoes!
The hotel was in a good location. The room was clean and had everything we needed.

Posted by , from Pittsburgh, PA on Oct 9, 2016

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5 out of 5

Satisfying Stay

Stayed here 3 nights first week of March 2016. The hotel is an entirely satisfying and less expensive option than the other big chain hotels (Westin, Marriott) surrounding the Union Square area. Our room was nicely appointed with all the required conveniences. The sofa bed was more comfortable than many others I've tried to sleep on. We did not try the bar/restaurant but it seemed busy for happy hour. From the 10th floor, we heard no noise from the street or the often mentioned nightclub on Mason St. We took Bart to and from the airport, then walked the three blocks from the Powell St stop to the hotel...five minutes at most. If you don't demand the ultimate in amenities, and you don't want to shell out top dollar for a famous chain brand, this is a great option. Would definitely stay again without hesitation.

Posted by on Mar 5, 2016

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5 out of 5

Loved the room!

I could hear outside the window. The internet was spotty. All was forgiven bc I loved the overall layout and comfort of my room

Posted by , from ny on Jan 7, 2016

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Property Features

The Donatello Hotel offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Donatello Hotel. Parking is available for a fee. This 3.5-star San Francisco hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 15 levels
  • Built in 1959
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (23.5 km / 14.6 mi)
  • Train station: San Francisco 4th and King Station (2.1 km / 1.3 mi)
  • Metro station: Powell St. Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Donatello Hotel offers 94 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations are furnished with double sofa beds. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room kitchenette
  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The Donatello Hotel has a restaurant serving lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Weekly housekeeping provided; fees apply for additional cleaning

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Donatello Hotel
  • Donatello Hotel San Francisco
  • Donatello San Francisco
  • Hotel Donatello