4.6 out of 5

"Exactly what I wanted for my family for a Christmas vacation! Located a short distance from Union Square put us in the heart of the holiday excitement ... " More

By a verified traveler on Wed 28 Dec 2016

Enter dates to see availability

Hotel Description

A romantic stay in the heart of San Francisco awaits you at The Donatello Hotel. Within just a 15-minute stroll, you'll find popular places like Westfield San Francisco Centre and San Francisco Museum of Modern Art. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi.

LCD TVs with cable channels are featured in all 94 rooms, and you can enjoy iPod docks, sofa beds, and DVD players. Kitchenettes come equipped with refrigerators and microwaves, and room service is also available. Nice touches to enhance your stay include bathrobes and free toiletries, while premium bedding and down comforters invite a good night's rest. Additionally, coffee/tea makers, in-room massages, and safes are available. Weekly housekeeping is available.

For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness center and sauna. Other amenities include free WiFi in public areas, a 24-hour business center, and massage/treatment rooms. There's also the convenience of valet parking.

Within a 20-minute walk of this 3.5-star Downtown San Francisco hotel, attractions include Asian Art Museum of San Francisco and TransAmerica Pyramid.

The Donatello Hotel ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
3 out of 5

My stay at the Donatello.

Pros: Travelocity
Cons: Towels
Location: The hotel was near Union Square. I did not go to San Fran to shop the area was not prime for me. There were a lot of aggressive homeless in the area.
Checked in to a hard sale by a Wyndham vacation representative. Our flight from NYC was delayed, we were tired and she would not let go. I would not even consider going, it was to much. All in all the room was comfortable, upgrading the towels would be a bonus. I don't think I would return, it wasn't bad it was just okay.

Posted by , from new york on Apr 30, 2017

Was this review helpful to you?
5 out of 5

Union Square location for Holiday Experience

Exactly what I wanted for my family for a Christmas vacation! Located a short distance from Union Square put us in the heart of the holiday excitement with theaters, ice skating, shopping, music, and fabulous restaurants. The hotel is very nice, the staff accommodating and friendly and the large room had a kitchenette which is a huge plus when traveling with kids. Highly recommend this hotel!

Posted by , from Cali on Dec 28, 2016

Was this review helpful to you?
5 out of 5

Great location

Pros: The concierge, Ramon was wonderful. He gave us great tips on things to see, where to eat and offered us assistance with anything we wished.
Location: A fun and colorful walk through Chinatown to Fisherman's Wharf. Make sure to pack good walking shoes!
The hotel was in a good location. The room was clean and had everything we needed.

Posted by , from Pittsburgh, PA on Oct 9, 2016

Was this review helpful to you?
5 out of 5

Satisfying Stay

Stayed here 3 nights first week of March 2016. The hotel is an entirely satisfying and less expensive option than the other big chain hotels (Westin, Marriott) surrounding the Union Square area. Our room was nicely appointed with all the required conveniences. The sofa bed was more comfortable than many others I've tried to sleep on. We did not try the bar/restaurant but it seemed busy for happy hour. From the 10th floor, we heard no noise from the street or the often mentioned nightclub on Mason St. We took Bart to and from the airport, then walked the three blocks from the Powell St stop to the hotel...five minutes at most. If you don't demand the ultimate in amenities, and you don't want to shell out top dollar for a famous chain brand, this is a great option. Would definitely stay again without hesitation.

Posted by on Mar 5, 2016

Was this review helpful to you?
5 out of 5

Loved the room!

I could hear outside the window. The internet was spotty. All was forgiven bc I loved the overall layout and comfort of my room

Posted by , from ny on Jan 7, 2016

Was this review helpful to you?
4 out of 5

Nice find in Union Square

Pros: Proximity to everything.
Cons: There are only two elevators, and one was out for the 4 days we were there, making for long waits at times.
Location: Union Square, trolleys, BART, shopping, good dining at all price levels.
This hotel is one block from Union Square, and close to pretty much anything - shopping, dining, transport. The rooms were large and comfortable, and ours had a sink, cutlery, microwave and bar fridge. The beds were comfy and we had plenty of pillows.

Posted by , from Calgary, AB on Aug 5, 2015

Was this review helpful to you?
5 out of 5

GREAT HOTEL, FANTASTIC LOCATION...

Pros: Close restaurants, Free Internet, Quiet
AFTER ARRIVING AT THE HOTEL WHICH IS ONLY A MAX 5-10 MIN WALK FROM THE BART STATION, THE STAFF WERE VERY WELCOMING, FRIENDLY AND VERY INFORMANT....ROOMS WERE BIG, CLEAN, GREAT HOTEL, FABULOUS COCKTAIL BAR WITH LIVE JAZZ SINGERS EVERY NIGHT WHICH WE MY MAM, SISTER AND MYSELF REALLY ENJOYED...DRINKS WERE INEXPENSIVE, FOOD AT THE RESTAURANT EXCELLENT....LESS THAN 2 MINS WALK FROM THE HEART OF UNION SQUARE WHERE YOU CAN GET ON THE RED DOUBLE DECKER SIGHTSEEING BUSES WHICH I WOULD REALLY RECOMMEND 2 DAY PASS $49 HOWEVER ASK FOR A DISCOUNT AND I MANAGED TO GET $15 OFF..USE THIS BUS LIKE YOUR OWN PERSONAL TAXI, PUBS AROUND ALL THE IRISH PUBS ARE GREAT, GREAT FOOD, DRINKS AND ENTERTAINMENT....I WOULD GO BACK TO THIS HOTEL IN A HEART BEAT.....FABULOUS....

Posted by , from ORANGE COUNTY CA on Nov 9, 2011

Was this review helpful to you?
4 out of 5

fair price, good location

Pros: Free breakfast, Close restaurants, Free Internet
the rooms are spacious and well appointed. I settled in immediately and felt quite at home. Easy to get around the city from here.

Posted by , from madison wi on Feb 12, 2011

Was this review helpful to you?
5 out of 5

Great Stay

My son, daughter-in-law and two granddaughters ages 10 and 13 had a wonderful stay at the Donatello. The rooms were large and very well maintained. The staff, from every vantage point was excellent in providing the best of care. While we would have liked to have had adjoining rooms with access from inside the rooms, they did not offer. We would definitely like to go back and would highly recommend. The location is just one block off Union Square. We had a rental car and parking was at the hotel. One price for going and coming at will (plus tips of course, but we expect that). Happy traveling.

Posted by on Jun 23, 2008

Was this review helpful to you?
5 out of 5

Great Stay

My son, daughter-in-law and two granddaughters ages 10 and 13 had a wonderful stay at the Donatello. The rooms were large and very well maintained. The staff, from every vantage point was excellent in providing the best of care. While we would have liked to have had adjoining rooms with access from inside the rooms, they did not offer. We would definitely like to go back and would highly recommend. The location is just one block off Union Square. We had a rental car and parking was at the hotel. One price for going and coming at will (plus tips of course, but we expect that). Happy traveling.

Posted by on Jun 23, 2008

Was this review helpful to you?

Renovations + Closures

This property is undergoing renovations from 17 January 2018 to 18 July 2018 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

The Donatello Hotel offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the romantic The Donatello Hotel. For a fee, parking is available. This 3.5-star San Francisco hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 15 levels
  • Built in 1959
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Sofa bed
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (22.4 km / 13.9 mi)
  • Train station: San Francisco 4th and King Station (2 km / 1.3 mi)
  • Metro station: Powell St. Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Donatello Hotel offers 94 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations are furnished with double sofa beds. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided weekly. Renovation of all guestrooms was completed in April 2012.

  • In-room kitchenette
  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs available
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The Donatello Hotel has a restaurant serving lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Guests of The Donatello Hotel have access to a fitness center, segway rentals/tours, volleyball and golf lessons, all close to the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Weekly housekeeping provided; fees apply for additional cleaning

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Guests may experience noise disturbance due to nearby construction work.