Skip to main content
Beginning of main content
4.6 out of 5

"The rooms were excellent size and amenities were great! This waa my first time at ant Residence Inn and will NOT be my last. " More

By a verified traveler on Mon 26 Sep 2022

Enter dates to see availability

Hotel Description

Hotel near San Francisco Bay in San Mateo

East San Mateo stay

With a stay at this East San Mateo hotel, you'll be within half a mile (1 km) of Leo J. Ryan Park and 2 miles (3 km) of Parkside Aquatic Park. San Francisco Bay and Mariners Point Golf Center are also within 3 miles (5 km).

Free breakfast

This hotel features an outdoor pool, a gym, and a restaurant. Business travelers can take advantage of the free WiFi in public areas. Enjoy the free full breakfast each morning.

Studio, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$114* Per night/room Apr 26 - Apr 27

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Transfer Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Loft, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Residence Inn by Marriott San Francisco Airport/ San Mateo ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott San Francisco Airport/ San Mateo

Everyone (5) Couples (1) Family (2)
5 out of 5

Posted by on Apr 1, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 21, 2023 by Residence Inn, San Mateo

Thank you for your feedback! We hope to welcome you again soon.

5 out of 5
The rooms were excellent size and amenities were great! This waa my first time at ant Residence Inn and will NOT be my last.

Posted by on Sep 26, 2022

Was this review helpful to you?
Comment from Hotel Management

Sep 27, 2022 by Residence Inn, San Mateo

Thank you so much for taking the time to share about your stay! We are so glad to hear about your experience. We hope to welcome you the next time your travels bring you to the area!

5 out of 5

Posted by on Jan 1, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 4, 2020 by Matthew

Dear Travelocity Traveller, Thank you so very much for that fantastic FIVE out of FIVE! I appreciate the booking, and your time to provide feedback. See you next time, Matthew Reeve - Operations Manager Residence Inn San Mateo

4 out of 5
Refer made a lot of noise when running and we put up with it because we didn't want to change rooms. Dog fee was expensive compared to others (check before making reservations). The floors were not level in several places and may bother people with balance problems. It wasn't unsafe but noticeable.

Posted by on Dec 29, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 30, 2019 by Front Office Manager

Dear Anonymous, Thank you for taking a few moments to post your review of our property. I do apologize for the noise issues you dealt with, and for the uneven floors. If you would be so kind to contact me, I can determine which room it was that you experienced some issues, and we can try to solve some of those challenges. While it is true, we enjoy accepting furry fellow travellers (harder to find such establishments these days - I know!), it is true we do charge a cleaning fee. This is so that we can professionally steam clean the rooms for the next guests after your stay. These services are a bit pricey, but we feel it is worth it to make all attempts to prevent allergy issues. Thank you again for the review, and for your booking, and despite the challenges, we still earned your four out of five, so I thank you for that kindness. See you next time! Matthew Reeve, Operations Manager - Residence Inn San Mateo

5 out of 5

Posted by on Feb 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 1, 2019 by Matthew Reeve, Operations Manager - Residence Inn,

Dear Guest, Thank you so very much for leaving us a great FIVE STAR rating! Please do come again, Matthew Reeve - Operations Manager Residence Inn San Mateo

3 out of 5

Exhausting check-in...

After 6 hr flight we arrived at check-in desk. Asked twice for a "room away from the highway" as one side of complex faces a highway. The desk clerk assured me our room was quiet and away from traffic. Asked again... Away from highway? "Oh absolutely, yes!" Room not only was the closest room to highway (30-40 ft), it smelled terrible! Back to desk where original desk clerk hid in back. New room assigned, very quiet but this one had no sheets on the bed, cleaning supplies on table and had not been cleaned. Third time to front desk FINALLY a clean, quiet room is given. Endurance is the key and lots of walking back and forth to front desk. Final room was great, breakfast was fine, checkout easy. Hang in there to get what you pay for....

Posted by on Mar 1, 2017

Was this review helpful to you?
Comment from Hotel Management

Mar 4, 2017 by Ryan

Thank you for telling us of your stay. I will work with our desk staff to make sure they are doing their best to meet guest requests and assign rooms to suit guest needs. I apologize for the problems with check-in and we will do our best going forward to make sure all of our guests have memorable and relaxing stays.

5 out of 5

Nice secluded hotel

Pros: covered above
Cons: nothing
Location: done
This hotel was a surprising oasis in the middle of a metropolis. First it's in a fairly secluded and quiet spot. Second it's laid out like a complex of townhouse condos with paths and gardens all throughout with mature trees all around. The rooms are more like a nice apartment. Unlike most hotels who have gone to something less than continental for a breakfast buffet, this was a complete breakfast bar with attendants making sure it was always properly stocked.

Posted by , from Lincoln, CA on Aug 16, 2015

Was this review helpful to you?
Comment from Hotel Management

Aug 26, 2015 by Arturo

Dave, thanks for the great review. Your really have a way with words and I appreciate your taking the time to write such a pleasant review. We look forward to seeing you again in the near future. All the best,

5 out of 5

Great Place with Great Staff and Great Breakfast and very good happy hour

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I have stayed here numerous times in the last 8 years.

Posted by , from Belmont, CA, USA on Dec 19, 2012

Was this review helpful to you?

About the Residence Inn by Marriott San Francisco Airport/ San Mateo

Location 2000 Winward Way, San Mateo, CA 94404

Property Features

Residence Inn by Marriott San Francisco Airport/ San Mateo offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. The business-friendly Residence Inn by Marriott San Francisco Airport/ San Mateo also features barbecue grills, a garden, and coffee/tea in a common area. Parking is available for a fee. This San Mateo hotel is smoke free.

  • 160 guestrooms or units
  • 2 levels
  • 2 buildings
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Hayward Park Station (3.6 km / 2.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Residence Inn by Marriott San Francisco Airport/ San Mateo offers 160 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 36-inch flat-screen televisions come with premium satellite channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. This San Mateo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Residence Inn by Marriott San Francisco Airport/ San Mateo has a restaurant serving breakfast only.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Windsurfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a deadbolt lock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a deadbolt lock in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Residence Inn San Mateo
  • Residence Inn Marriott Hotel San Mateo
  • Residence Inn Marriott San Mateo
  • Residence Inn San Mateo
  • Residence Inn San Mateo Marriott
  • San Mateo Residence Inn
  • San Mateo Residence Inn Marriott
  • Residence Inn Marriott San Mateo Hotel
  • By Marriott Francisco Mateo
  • Residence Inn by Marriott San Francisco Airport/ San Mateo Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.com/San-Francisco-Hotels-Residence-Inn-by-Marriott-San-Francisco-Airport/-San-Mateo.h14873-p2.Hotel-Reviews?rm1=a2&
There was an error importing /San-Francisco-Hotels-Residence-Inn-by-Marriott-San-Francisco-Airport/-San-Mateo.h14873-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/San-Francisco-Hotels-Residence-Inn-by-Marriott-San-Francisco-Airport/-San-Mateo.h14873-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.