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4.4 out of 5

"I decided to stay here based on the good reviews and overlooked the bad ones. I figured they must of had a bad experience, doesn’t mean I will. We we ... " More

By a verified traveler on Mon 29 Jan 2024

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Hotel Description

Hotel near San Francisco Bay in South San Francisco

In South San Francisco

A stay at this hotel places you within half a mile (1 km) of South San Francisco Convention Center and 3 miles (5 km) of San Francisco Bay. Santa Cruz Mountains and Cow Palace are also within 6 miles (10 km).

Free perks

A gym is featured at this hotel, along with free self parking. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. Staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$86* Per night/room Apr 28 - Apr 29

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Nova SFO by FairBridge ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Nova SFO by FairBridge

Everyone (11) Couples (1) Family (1)
3 out of 5
I decided to stay here based on the good reviews and overlooked the bad ones. I figured they must of had a bad experience, doesn’t mean I will. We were visiting our daughter who goes to SFSU we stayed Friday-Sunday. When we walked in it was decent. Settled in then I noticed cigarette burns on the bed I called front desk and the nice receptionist just changed the bedspread. Mind you, it’s a no smoking hotel. I was going to shower and there was hairs in the bathtub ugh!! I called and they would send someone to clean, no one ever came. I told my husband first and last time we are staying here I didn’t want to move or make a big deal since I got what I paid for, $97 a night. We weren’t at the hotel only to sleep, out and about all day. Sunday when we were getting ready to leave I nocited there were numbers written on the sheets not sure if these belonged to room 208 because that’s what it said in big letter, I just shock my head for sure never staying here again. On a good note the receptionist Jim gave us a good breakfast spot recommendation and it was delicious.

Posted by on Jan 29, 2024

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Comment from Hotel Management

Jan 30, 2024 by Simi

Thank you for taking time to complete our review regarding your stay at our hotel.On behalf of our entire time, I would like to apologize for failing to exceed your expectations.your satisfaction is important to us and we will be using the feedback you provided to make improvement to ensure we offer an exceptional experience for our Guests in the future.I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5

Posted by on Jul 28, 2023

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Comment from Hotel Management

Jul 29, 2023 by Manan

We appreciate you taking the time to respond to our online survey. Your comment is much valued by us, and it is shared with our team.Your reaction gives our entire crew encouragement as we work to consistently raise the bar on the caliber of our offerings and give our customers a first-rate experience. It's always gratifying to have good feedback. We anticipate seeing you soon!

5 out of 5
Excellent for the price. Easy to get to and in a safe location. Parking was free, plentiful, well lighted, and right at the hotel. The room was VERY clean and smelled fresh. Our room appears to have fresh paint. We got room touch up service every day. Breakfast is free so I don’t see how anyone can complain. Juice, coffee, waffles, muffins, boiled eggs, lunch meat, cheese and bread. Also had cereal and oatmeal packets. Soooo glad we stayed here instead of double the price in the city. Never even once did we feel unsafe or easy. Would definitely recommend for a no frills hotel. ⭐️⭐️⭐️

Posted by on Mar 20, 2023

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Comment from Hotel Management

Mar 20, 2023 by Janmesh

Thank you for taking time to complete our online survey. We very much appreciate and value your feedback and will share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

5 out of 5

Posted by on Jul 1, 2022

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5 out of 5
Staff was amazing and rooms were very clean!!

Posted by on Jun 13, 2022

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Comment from Hotel Management

Jun 13, 2022 by Janmesh

Thank you for taking time to complete our online review. We very much appreciate and value your feedback and share it with our team.Your survey responses will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

5 out of 5

Posted by on May 16, 2022

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2 out of 5
SAD

Posted by on May 19, 2021

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Comment from Hotel Management

May 19, 2021 by Janmesh

Dear Guest, Thank you for your review. We apologize that your recent stay did not meet your expectations. May I ask what went wrong so that we can improve our services? We do hope to welcome you back soon, so that we can provide a better experience in the future.

5 out of 5
Great value. Friendly, gracious staff, especially front desk.

Posted by , from California on Mar 5, 2020

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Comment from Hotel Management

Mar 6, 2020 by Bob

Thank you for taking time to complete our online survey. We very much appreciate and value your feedback and share it with our team.Your survey responses will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Its always a pleasure to receive a positive feedback. We hope to see you again soon!

5 out of 5

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 14, 2019 by Janmesh

Thank you for taking the time to review the Hotel Nova SFO. Your feedback is very important to us. Thank you so much for your business and we look forward to providing you with the same level of service on your next visit.

5 out of 5

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 1, 2019 by Nina

Thank you for taking time to complete our online survey. We very much appreciate and value your feedback and share it with our team.Your survey responses will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Its always a pleasure to receive a positive feedback. We hope to see you again soon!

Property Features

Free breakfast is available daily. Public spaces have free WiFi. A fitness center, a vending machine, and room service (during limited hours) are also featured at the business-friendly Hotel Nova SFO by FairBridge. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this South San Francisco hotel.

  • 45 guestrooms or units
  • 3 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Train station: San Bruno Station (2.6 km / 1.6 mi)
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Nova SFO by FairBridge offers 45 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This South San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Parking is included for 1 vehicle per reservation. A parking fee of USD 12 applies for each additional vehicle.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn South San Francisco
  • Quality South San Francisco
  • Nova Sfo By Fairbridge
  • Hotel Nova SFO by FairBridge Hotel
  • Hotel Nova SFO by FairBridge South San Francisco
  • Hotel Nova SFO by FairBridge Hotel South San Francisco

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.