Beautiful Old Property In Need Of Upgrade
Posted Feb 17, 2017
The pictures looked beautiful, and this is indeed a beautiful old building, with grand ceilings and chandeliers, wide halls, etc. However, it seems neglected and in need of an upgrade. The finishes in the rooms and elevators are cheap and old. The tub and sink in my room were stained from use. The carpeting is coming up in lots of areas, especially around door entries. The fitness center is falling apart -- no weights and most machines are broken. There is no room service and they do not have toiletries available if you forget something. It is also not in a great area; rather than a bellman in the evenings, there is a security guard.
Comment from Hotel Management
Feb 20, 2017 by Kevin, Hotel Management
Good day Traveler,
Thank you for your comments, I do apologize for your experience, we do provide free of charge a few toiletries, such as shampoo, conditioner, lotion, comb, razor, shaving cream, toothpaste and toothbrush.
Kevin V/Director of Rooms