"Very nice,. Needs more front desk staff. That was the only complaint. Otherwise everything was very nice. " More

By a verified traveler on Tue 23 Jan 2018

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Hotel Description

A romantic stay in the heart of San Francisco awaits you at Hotel Whitcomb. Within just a 10-minute stroll, you'll find popular attractions like Asian Art Museum of San Francisco and Louise Davies Symphony Hall. Highlights at this historic hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

LCD TVs with cable channels are featured in all 460 rooms, and you can enjoy free WiFi, safes, and hair dryers. Nice touches to enhance your stay include free toiletries and premium bedding. Phones, irons/ironing boards, and desks are also available.

The restaurant, Market Street Grill, is open for breakfast and dinner. Business travelers can take advantage of conference space and meeting rooms. Additionally, you'll find free WiFi in public areas and a coffee shop/café. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Attractions within a 30-minute walk of this 3.5-star Downtown San Francisco hotel include Westfield San Francisco Centre and San Francisco Museum of Modern Art.

Hotel Whitcomb ratings based on 182 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0
3 out of 5

You get what you pay for

Picture on the website are deceiving. Hotel is very rundown; vey dimly lit lobby; hallway leading to my room was missing a section of wallpaper; room had a very musty smell and shower backed up. The pro is the hotel is on market street and close to lots of public transportation and also very close to Zuni Cafe.

Posted by on Apr 12, 2018

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Comment from Hotel Management

Apr 12, 2018 by Kevin

Hello Anonymous, We apologize for the wall repair during your stay, and we thank you for your comments. Kevin V/DOO

3 out of 5

Beware outside.

The homeless are getting pushed out into the streets on Market Street South of the hotel people are doing drugs on the street and it's very dangerous if you do stay here I recommend you take a cab or Uber and not be walking on the streets especially at night

Posted by on Apr 2, 2018

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Comment from Hotel Management

Apr 5, 2018 by Kevin

Hello Anonymous, We appreciate your comments. Kevin V/DOO

5 out of 5

Traditional hotel very close to Bart

Very nice,. Needs more front desk staff. That was the only complaint. Otherwise everything was very nice.

Posted by , from California on Jan 23, 2018

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Comment from Hotel Management

Jan 31, 2018 by Kevin

Ann, We truly appreciate your comments. Kevin V/DOO

1 out of 5

Ok hotel

The rooms are in need of a deep renovation, staff was very nice

Posted by on Nov 14, 2017

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Comment from Hotel Management

Dec 7, 2017 by Kevin

We are truly sorry we did not meet your standards, we thank you for your comments. Kevin V/DOO

2 out of 5
terrible terrible there's really not more to be said about this hotel would not recommend it

Posted by on Oct 2, 2017

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Comment from Hotel Management

Oct 5, 2017 by Kevin

Hello Robert, I am sorry your experience was terrible, and I would love to share your experiences so the we can prevent your experience in the future, thank you for your comments. Kevin V/DOO

3 out of 5

Nice Bed, but...

Pros: -close to the theater -comfortable bed
Cons: -water pressure for shower -renewal of floor and/or carpet
Historic hotel near the Orpheum Theater. We met some foreign guests and they expressed concern over the homeless people loitering on Market St. The room had a comfortable king bed, but the floor creaked and made noises. We were near the elevators and people were out in the hallway talking and laughing (intermittently) until 3:30 a.m. The water pressure for the shower was sorely lacking (reminded me of England in the countryside; they really could have used a "power shower" device).

Posted by , from Roseville, CA on Sep 2, 2017

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Comment from Hotel Management

Oct 14, 2017 by Dennis

I apologize that we were not able to reach your expectations. I appreciate your feedback and we will use it as a tool to improve our services. My name is Dennis and please let me know if I can be of any assistance.

2 out of 5

Disappointing Stay

My friends and I arrived for our stay early. We had to check out bags with the bell service since we had places to be prior to check-in time. The bell service was slow and unresponsive, we waited quite some time (He was friendly when he finally arrived). Then when we came to check in the staff was OK, not very friendly or inviting, but they got the job done and got us in our room. My biggest complaint was the the hallways of this hotel smell terrible and are muggy. Luckily the room did not have the same smell, it was however hot and muggy even with the AC at full blast. We also found that there were no towels in our room. Maybe this is an effort to go green and not put unnecessary towels in the rooms, but it was inconvenient to have to call down to the front desk (be on hold for 15 mins) then wait an hour for towels to be brought up to our room. All in all this hotel is much more run down than the pictures show. It is not a classy vintage hotel, it is a run down old hotel with some new bedding and pretty chandeliers. I would not go back.

Posted by , from Turlock, CA on Aug 1, 2017

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4 out of 5

Beautiful hotel in a great location near City Hall

Pros: Beautiful architecture and interesting history
Cons: The carpet in my room needed to be vacuumed... seemed like housekeeping missed it.
I stayed three nights at the Whitcomb and had an overall great experience.

Posted by on Jun 15, 2017

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Comment from Hotel Management

Jun 17, 2017 by Dennis R

Thank you for taking the time to write a review. Your feedback is very important to us. We wish you well and hope to see you again. Dennis R.

3 out of 5

Historic lovely hotel but check in troubles

Was here for the second time and this time there was a problem with our reservation. We had our confirmation and paid deposit but hotel didn't have us listed. We understand errors happen but the staff handled it poorly. Made us wait and made us feel very uneasy about whether we had a room or not. We did finally but no apology or no attempt to make us feel welcome.

Posted by , from C on Jun 9, 2017

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Comment from Hotel Management

Jun 12, 2017 by Kevin

Good day seasoned trvlr, Thank you for your comments and I apologize for the confusion, please check with your booking site and have them contact me, I want to prevent the same issue for future guest. Kevin V/DOO

4 out of 5

Very nice, old fashioned hotel

Located in the market district close to tenderloin and Valencia you can walk to city hall from the hotel. They have security and a Starbucks on site. Parking was $38, but you can go in/out.

Posted by , from LV on May 31, 2017

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Comment from Hotel Management

Jun 2, 2017 by Kevin

Good day R, Thank you for your comments. Kevin V/DOO

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6,300 square feet (1 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Whitcomb. The hotel can provide concierge services and wedding services. For a fee, parking is available. This Victorian San Francisco hotel is smoke free.

  • 1 building
  • 460 guestrooms or units
  • 6 levels
  • 7 conference rooms
  • 6,300 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1910
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (21.4 km / 13.3 mi)
  • Train station: San Francisco 4th and King Station (2.6 km / 1.6 mi)
  • Metro station: Civic Center Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Whitcomb offers 460 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and refrigerators can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Market Street Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Jogging, cycling, and rollerblading are popular along the Embarcadero, 1.5 miles away.

The hotel is a mile from Yerba Buena Gardens, which includes a historic carousel, bowling alley, ice-skating rink, and children's play area.

Four miles away, the Presidio Golf Course is a public 18-hole course deep inside the city's verdant park near the Golden Gate Bridge. Golden Gate Park has walking and running trails, a playground, gardens, and tennis courts.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 4 AM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 25.00 per person (approximately)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Early check-in fee: USD 50.00
  • Late check-out fee: USD 50.00
  • Refrigerator fee: USD 25 per night
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Whitcomb
  • Hotel Whitcomb San Francisco
  • Whitcomb
  • Whitcomb Hotel
  • Whitcomb San Francisco
  • Whitcomb Hotel San Francisco
  • Whitcomb San Fransico

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations