The people at Nikko hotel were amazing!!!!
Posted Jun 20, 2015
Everything was GREAT with one exception. I live in N.Y. and apparently I'm not familiar with a "California king bed" when I selected a king size bed I imagined it would be much bigger than the queen I have at home. It was slightly bigger than my queen and much smaller than a "king" sized bed. It was very comfortable though. We passed many hotels during our stay and even stopped in a few of them. This is one of the nicest hotels San Francisco has to offer. I was not impressed with the room service selection but that wasn't a big deal at all. The mini I pad in the room is a nice touch although it didn't work when we tried to order room service with it, as it said we could. As soon as I arrived I was asked if I wanted to upgrade my room for an additional fee per day, best decision! For that extra fee you get breakfast every day in the main restaurant, use of the pool/jacuzzi every day, and a wine/cheese service daily for a few hours. It was worth the extra money and they even moved us to the highest floor which had a great view of the city!!