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Hilton San Francisco Union Square

Star Rating
4 out of 5

Information

Reviews

4.0 / 5Good
10,165 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Powell and Market Cable Car Turnaround
    5 min walk
  • Popular Location
    Westfield San Francisco Centre
    5 min walk
  • Popular Location
    San Francisco Museum of Modern Art
    12 min walk
  • Airport
    San Francisco, CA (SFO-San Francisco Intl.)
    19 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2019-12-16. Try updating your dates to see prices for your trip.

    About this area

    San Francisco

    In the city center, Hilton San Francisco Union Square is in San Francisco's Downtown San Francisco neighborhood, an area with good shopping. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Golden Gate Park and Aquatic Park. Check out an event or a game at Oracle Park, and consider making time for Aquarium of the Bay, a top attraction not to be missed. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient to public transportation: Powell St. Station is 6 minutes by foot and Montgomery St. Station is 11 minutes.

    What's nearby

    • Popular Location
      Powell and Market Cable Car Turnaround - 5 min walk
    • Popular Location
      Westfield San Francisco Centre - 5 min walk
    • Popular Location
      San Francisco Museum of Modern Art - 12 min walk
    • Popular Location
      Ferry Building - 2 min drive
    • Popular Location
      Exploratorium - 3 min drive

    Getting around

    • Powell St. Station - 6 min walk
    • San Francisco 22nd Street Station - 12 min drive
    • San Francisco, CA (SFO-San Francisco Intl.) - 24 min drive

    Restaurants

    • Urban Tavern – Restaurant with a bar offering American cuisine. Serves breakfast and dinner daily.
    • Herb N Kitchen – Coffee shop offering American cuisine. Serves breakfast, lunch, and dinner daily.
    • Cityscape Bar and Lounge – Rooftop bar. Serves light fare daily.
    • Lobby Bar – Lobby lounge. Open daily.

    About this property

    Hilton San Francisco Union Square

    2 restaurants, an outdoor pool, and 3 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a coffee shop/café, and a snack bar/deli are onsite. All 1921 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include wired Internet, hair dryers, and laptop-compatible safes.

    Property amenities

    Internet

    • Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: USD 66.12 per night
    • Valet parking: USD 79.80 per night
    • Electric car charging station
    • Limo/town car service

    Food and drink

    • Full breakfast available for a fee daily 6 AM–10 AM: USD 48.66 for adults and USD 18.72 for children
    • 2 restaurants and 1 coffee shop/café
    • 3 bars/lounges
    • Coffee/tea in common area(s)

    Things to do

    • 24-hour health club
    • Outdoor pool

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Laundry facilities
    • Microwave (on request)
    • Outdoor pool
    • Refrigerator
    • Rollaway/extra beds (surcharge)
    • Snack bar/deli

    Conveniences

    • ATM/banking services
    • Ballroom
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Arabic
    • Chinese
    • English
    • Filipino
    • French
    • German
    • Hungarian
    • Italian
    • Japanese
    • Polish
    • Portuguese
    • Russian
    • Spanish
    • Thai
    • Ukrainian
    • Vietnamese

    Business services

    • Business center
    • Computer station
    • Meeting rooms
    • Conference space (160000 square feet)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Free cribs/infant beds
    • Hypo-allergenic bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Designer toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • 37-inch flat-screen TV
    • Premium channels
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Microwave (on request)
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone

    Nearby things to do

    Activities

    Where to eat

    5 - Excellent
    3,583
    4 - Good
    4,005
    3 - Okay
    1,597
    2 - Mediocre
    682
    1 - Poor
    298
    4.3
    Cleanliness
    4.0
    Service and Staff
    4.0
    Amenities
    4.0
    Property condition

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities

    Hotel is great but no free breakfast Checkin employees need to be more professional

    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful property. Lay out makes it feel smaller and less crowded than it is. Very helpful staff

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Clean room. Great view. Long line for check in but hotel very popular during Christmas season so understandable. Room was very quiet as we heard nothing from our neighbors. With Cityscape closed for private event we were disappointed we could not go up there at all to see the amazing views we heard about. Would definitely stay here again.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Property conditions & facilities, room comfort
    • Disliked: Staff & service

    Need to improve service at the front desk

    Great location, nice clean room. But the service at the front desk at checkin was very slow and unwelcoming even for someone like me who is a Hilton Honors member and thus had a separate line. While long lines are not unusual given that there was a convention at the hotel, the staff could still be more welcoming but they appeared overworked or unconcerned. Another issue: Even though I had booked through hotels.com for 6 nights, it came as two separate reservations: 5 days + 1 day. They could have easily set it up for a smooth 6 day stay (since they did give me the same room for all 6 days) but I got a message at the end of 5 days that I need to check out. There was additional confusion when they could not find the second reservation for the last day. But that was resolved after I pulled up my hotels.com reservation. Still had to wait in line at the front desk for over 15 minutes to get the new reservation.

    Stayed 5 nights in Dec 2019

    2/5

    • Disliked: Staff & service

    Asked several times for ice since our ice maker on our fooor was broken...room was too hot

    Stayed 2 nights in Dec 2019

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