- Check-in time starts at 2 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Grand Hotel Excelsior offers transfers from the ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. Contactless check-in is available.
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Staff temperature checks are conducted regularly
- Pets allowed (no fees)
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Car not required
- Pets allowed in specific rooms only
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Debit cards not accepted
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Staffed front desk
- Children stay free - maximum age 6
- Social distancing measures are in place
- Contactless check-in is available
- Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
- Property confirms they are implementing enhanced cleaning measures
- Children stay free
- Parking height restrictions apply
- Number of children who can stay free - 2
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.50 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: EUR 30.00 per vehicle (one-way, maximum occupancy 6)
- Airport shuttle fee per child: EUR 30 (one-way)
- Covered self parking fee: EUR 12 per day (in/out privileges)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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