Ratings based on 1,675 Guest Reviews

Hear it directly from our travelers
4.5 out of 5
88% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
by A traveler

This traveler left a rating score only Posted Sep 7, 2016 on Hotels
3 out of 5
by A traveler from los angeles

雰囲気重視のホテル

Posted Sep 6, 2016 on Hotels
キングを予約したが、チェックイン時にダブルしか準備できないと言われた。 夜中の2時半に火災報知機が鳴り避難。結局火災報知機のトラブルが原因だったようだが説明は一切なし。 外との防音が不十分で、騒音がとてもうるさい。 価格と全く相応しくないホテルとの印象。
3 out of 5
by A traveler

This traveler left a rating score only Posted Sep 4, 2016 on Hotels
5 out of 5
by A traveler from Philadelphia, PA

Lovely building and hotel

Posted Aug 30, 2016
Pros: They seemed to think of everything... down to the umbrella hanging in the closet in the event of rain. As well as thick white robes & slippers.
Location: Gaslamp Quarter, restaurants (loved de Medici's!), shopping.
Not a lot to say mostly because I don't have a lot of time. The hotel was lovely, old but well kept, they seemed to think of everything one might need. I like water and free bottled water was always available at the desk. The restaurant/bar was super... with free combo music on Friday night. The bed was super comfortable.
5 out of 5
by gary from Incline village, nv

US Grant is amazing and historic !!

Posted Aug 28, 2016 on Hotels
The US GRANT is a beautiful historic hotel in downtown San Diego, walking distance from multiple other historic (& sime ultra modern) neighborhoods and venues. Everything is first class here, from the valet service to bedding.
4 out of 5
by Carrie

This traveler left a rating score only Posted Aug 28, 2016 on Hotels
3 out of 5
by A traveler

Not the best

Posted Aug 22, 2016 on Hotels
The price of the room should've included free wifi. Additionally, staff wasn't helpful at check in. Our room was supposed to be ready at 3; wasn't ready until 330.
3 out of 5
by A traveler from mexico

Disappointing

Posted Aug 20, 2016 on Expedia
Pros: location
Cons: cleanliness, update equipment and amenites in service.
Location: really good
use to be a great hotel, now it is dirty and less quality in service.
2 out of 5
by Saul

Posted Aug 19, 2016 on Hotels
The hotel is not a 5 star property. It is a 4 star property so the ratings need to be changed. The hotel is also under construction. It is a nice place but a bit of a let down from how it was advertised.
5 out of 5
by A traveler

Great Grand hotel

Posted Aug 15, 2016 on Expedia
Wonderful experience with extermely polite and helpful staff . Valet parking is great Room service amazing The Grill restaurant is exceptional Close to everything in downtown