Beautifully Designed Rooms
Posted Aug 21, 2015 on Expedia
Being an Interior Designer I can appreciate the soft contemporary design. Unfortunately, I was disappointed by the tattered furniture in my Signature Suite. The house keepers threw away my toothbrush, the coffee maker didn't work, my $25 well done hamburger, arrived rare. Sent breakfast back on 2 occasions. The room was not cleaned during the day, had to call house keeping at 8:00 p.m., and all I wanted to do was get ready for bed. Three house keepers came, and didn't even vacuum? They were there for 5 minutes only, can't clean in five minutes.Then the power went out in the bathroom, had to call for an engineer to come up and fix that. This was probably the most frustrating trip, because I was exhausted from being at a conference in San Diego, yet I love this hotel. I just think communication with staff could be improved upon.