Ratings based on 2,791 Guest Reviews

Hear it directly from our travelers
3.9 out of 5
78% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
3 out of 5
by A traveler from South Jordan, Utah

Extra fees galore.

Posted Oct 9, 2016
Pros: Clean rooms, comfortable beds, pools and slides for kids.
Cons: Exorbitant fees.
Location: Nothing immediately close by.
Extra fees essentially doubled the cost of our stay. We made a date change greater than 3 weeks prior to our stay and they assessed us a huge fee. Reservation date change fee (weekday stay made greater than 3 weeks prior to reservation) $400. Parking fees (3 night) $115. Resort fees (3 nights - despite arriving after all amenities closed the first night) $85. (Based on number of nights - not negotiable.) Kids turned on cartoons on T.V. - $13. (No lock out for on demand.) Other than the cost, the rooms were clean, the pools were nice, the fitness center had weights and equipment but nothing to wipe down equipment with. The valet and bell service were friendly and helpful. The concierge recommended an expensive restaurant when we asked for a low end family friendly place (didn't take that advice). Overall a nice place to stay, but we won't stay there again because of the extra fees. We could have stayed a little further from Mission Beach for cheaper and still enjoyed the experience.
5 out of 5
by A traveler from Seattle

I loved my room and the upgrade was fantastic.

Posted Sep 7, 2016 on Expedia
Pros: loved the location, the pool and slide.It is so central close to all the fun things. And the view the view was beautiful..
Cons: keep up the good work.
Thank you so much for the early entry. room service was great.And the pool and drinks were fun.I will be back very soon.It is the best place to stay in San Diego. I love how close it is to everything. The bike and water sports are fantastic...
3 out of 5
by A traveler from AZ

Posted Sep 6, 2016 on Expedia
The placing is getting a little old and dated. No bad they are trying to keep the
4 out of 5
by A traveler

This traveler left a rating score only Posted Sep 6, 2016 on Hotels
5 out of 5
by A traveler

This traveler left a rating score only Posted Sep 2, 2016 on Hotels
4 out of 5
by Rodolphe from Rambouillet

Digne d'un 5 étoiles

Posted Sep 1, 2016 on Hotels
Nous étions une famille avec 3 enfants, on n'avait réservé une chambre avec deux lits double et ils nous ont donne une suite avec un salon Et avec un canapé convertible + un extra bed. Pour le prix d'une chambre double. Très spacieux . Génial !
5 out of 5
by Ron from Santa Rosa, CA

Mission Bay with great VIEWS

Posted Sep 1, 2016 on Hotels
We stayed the first night in the 2-level Bay II building. Too close to the pool .. too loud ... not good. The next day, we moved to the 9th floor of the Tower on the side away from the pool. It was a world of difference .. quiet, awesome views with fireworks from Sea World on the weekends.
5 out of 5
by A traveler from tacoma, wa

Peaceful location with friendly staffz

Posted Sep 1, 2016 on Expedia
We enjoyed this scenic location with views of the marina and easy access to beaches and San Diego excursions. While the parking is expensive, it is equal to other resorts in the area. We took advantage of the valet which is the same rate and enjoyed not searching for a spot and then having to haul our purchases in the heat. They are a very family friendly hotel and the kids loved the pools, slides, bikes and paddle boards included with the resort fee. Having the pool open early and late was very convenient for vacation fun.
5 out of 5
by Joseph

This traveler left a rating score only Posted Sep 1, 2016 on Hotels
4 out of 5
by Abbas

This traveler left a rating score only Posted Aug 31, 2016 on Hotels