Not what you would expect at a Hyatt.
Posted Aug 4, 2016
We made a reservation online through Travelocity for the Hyatt Regency, Mission Bay, San Diego, CA. The picture showed a beautiful tall building by a great pool, with a view of the bay. What we got when we arrived was "Bay 2", an old dilapidated 2 story building on the other side of the pool. We called it the Hyatt slum. For about $300 per night (with resort fees) we got two queen beds, a room that smelled like mothballs/mildew, dusty, dirty carpet, mold growing in the grout of the tiles on the floor, walls, and sinks in the bathroom, and an AC unit that was ancient, extremely loud, and did nothing to remove moisture from the room. This was our final stop on a two week vacation around the Western United States. We had great hotel experiences for less money everywhere else we stayed, and all included a good breakfast. Not the case here. While there was a great outdoor pool with water slides, a pool-side bar, and friendly staff, the room left much to be desired. If you want to spend the day partying by the pool, spending a lot of cash on food and drinks, and just need a room to pass out in after you are drunk (the only way to fall asleep with the AC running), then this is the place for you. Otherwise, I would not recommend this place to anyone.