Extra fees galore.
Posted Oct 9, 2016
Extra fees essentially doubled the cost of our stay.
We made a date change greater than 3 weeks prior to our stay and they assessed us a huge fee.
Reservation date change fee (weekday stay made greater than 3 weeks prior to reservation) $400.
Parking fees (3 night) $115.
Resort fees (3 nights - despite arriving after all amenities closed the first night) $85. (Based on number of nights - not negotiable.)
Kids turned on cartoons on T.V. - $13. (No lock out for on demand.)
Other than the cost, the rooms were clean, the pools were nice, the fitness center had weights and equipment but nothing to wipe down equipment with. The valet and bell service were friendly and helpful. The concierge recommended an expensive restaurant when we asked for a low end family friendly place (didn't take that advice).
Overall a nice place to stay, but we won't stay there again because of the extra fees. We could have stayed a little further from Mission Beach for cheaper and still enjoyed the experience.