Ratings based on 3,417 Guest Reviews

Hear it directly from our travelers
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
by A traveler from Northern California

Nice hotel. The view was spectacular.

Posted Jan 11, 2016
Pros: The location and the view
Cons: Needs more towel racks in the bathroom and a grab bar for getting out of the shower/tub. They should put some sort of weather strip under the door.
Location: Take the harbor cruise, enjoyable. Loved the San Diego Zoo. Best restaurants: The Fish Market, next to the Midway. Bali Hai on Shelter Island
We arrived rather late, after midnight. The desk clerk was very nice and helpful. Then drove down the parking lot and went up to our room. There is no elevator so we had to climb the stairs to our second floor room. The room was nice, very large with plenty of seating and places for your luggage. The door was a bit hard to close. The bed was OK, a bit too firm for my taste. Everything was very clean and well kept. The next morning we looked out the sliding glass door to a beautiful view of the beach and the San Diego skyline in the distance. We had plenty of towels in the bathroom but no towel racks other than the one over the shower. There were also no hooks to hang items of clothing. There should also be a grab bar when getting out of the tub/shower. Our room was in a strange location, right next to a door that went into the interior hallway. Sometimes this door was propped open, blocking our door. This also meant that when people came and went from the hallway door we often got a lot of noise and our bed was right on the other side of the wall. We were woken up a couple of times at night by folks banging about and slamming the hallway door.. The door to our room had a gap under it and cold air came in at night. The bed was right in the path of the cold air. A few problems here but we did enjoy our stay and had a pleasant trip to San Diego.
5 out of 5
Recommended
for Everyone
by A traveler from Los Angeles

Perfect for relaxing. Very nice

Posted Nov 15, 2015 on Expedia
This was a great place to stay while celebrating my birthday. A little getaway.
5 out of 5
Recommended
for Personal Event
by Jaclyn

This traveler left a rating score only Posted Nov 15, 2015 on Hotels
3 out of 5
Recommended
for Everyone
by A traveler from California

Great location

Posted Nov 14, 2015 on Expedia
Great location, nice clean room. Noise level from upstairs guests was unbearable. We couldn't get the aircondition to work properly, couldn't leave the door open as there was somebody smoking outside... needless to say we had a sleepless night. Yes we could have called the frontdesk, but who wants maintenance in the room at 4 am? However, we would stay there again as you can't beat the view and location.
3 out of 5
Recommended
for Couples
by A traveler

Posted Nov 13, 2015 on Hotels
wifi did not work
5 out of 5
Recommended
for Couples
by Alyssa

This traveler left a rating score only Posted Nov 11, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A traveler

Tucked away from everything

Posted Nov 11, 2015 on Expedia
After an exhausting day of travel and flights , it was a 5 minute ride from the airport and clean . Had a nice pool and hot tub too.
4 out of 5
Recommended
for Families
by Jessika from Stockholm

Fint hotell med extra avgifter

Posted Nov 11, 2015 on Hotels
Vi var på hotellet under novembermånad, en lågsäsongmånad. Förmodligen hade man dragit ner lite på ambitioner när det gällde service av till exempel poolområdet. Menyer satt uppe vid poolen, men gick inte att beställa från, papperskorgarna tömdes inte och poolen rengjordes efter att poolen hade öppnat. Men bortser man från detta är det ett fint hotell! Framför allt trådgården runt poolen, där det finns två papegojor att titta på. Rummet var ok i storlek, där fanns ett litet kylskåp som funkade för att ha egen frukost. Badrum med badkar som var fräscht. Ett fint hotell som säkert är tiptop under högsäsong. Dock tar hotellet ut 10 dollar per dag för wifi och annat, oavsett om man vill det inte. Wifit var dock värdelöst och när vi påpekade detta slapp vi avgiften. Parkeringsavgiften var 14 dollar per natt, men då kan man parkera precis utanför rummet.
5 out of 5
Recommended
for Couples
by Anna Marie

This traveler left a rating score only Posted Nov 11, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Jessica

This traveler left a rating score only Posted Nov 10, 2015 on Hotels