The worst place that I have stayed
Posted Sep 7, 2016
The experience went south as soon as we entered the Lobby. There were over 50 people in line to register
at about 3:30PM. The line dragged. We it was our turn, I gave my name and was told by Joseph at the counter
that you had my King room on the first floor available, but we could be moved to a higher floor if we would like. We agreed and were booked into a room on the fourth floor with two double beds, not a King, with a view of the room. The room was pleasant.
I went for ice, as there was no refrigerator in the room only to find the machine in my wing, room 410 was not in service
and I had to walk to the other end of the hall to find a working machine. I saw an employee outside of the Executive office and mentioned the out of service machine, and asked if it could be fixed. The response was tepid, we will try to get it fixed sometime.
I waited in the Lobby later in the day for my wife and went into the restroom on the Lobby floor. Two of the stalls had
toilets that were backed up, and no staff to communicate with.
The parking is hideous, part of it is actually a dirt lot.
The resort fees, parking fees, and other items almost doubles the price you pay for the stay.
The lack of concern by the staff was appalling.
The exterior grounds on the entrance side of the building show the way the property is cared for.
A pipe was leaking just south of the entrance in the parking lot, and had been for some very long time.
The exterior walls and walkways were filthy.