4.2 out of 5

"The hotel was average, the staff interaction we had was minimal. Almost as if they didn't want to speak with you. The rooms were average. Nothing to r ... " More

By a verified traveler on Mon 21 Nov 2016

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Hotel Description

At Embassy Suites by Hilton San Diego - La Jolla you'll be 3.5 km (2.2 mi) from University of California-San Diego and 2.8 km (1.7 mi) from VA Medical Center. Highlights at this hotel include 2 restaurants, an indoor swimming pool, and free cooked-to-order breakfast.

You can enjoy flat-screen TVs with digital channels, and all 340 rooms feature sofa beds, living rooms, and WiFi. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Coffee/tea makers, free newspapers, and free local calls are also available.

The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness center and spa tub. Business amenities include 7 meeting rooms, a 24-hour business center, and conference space. Added amenities include a free manager's reception, WiFi in public areas, and laundry facilities. Each morning free breakfast is served between 7 AM and 10:30 AM. There's also self parking, along with the convenience of a free area shuttle.

Attractions within a 20-minute drive of this 3.5-star San Diego hotel include La Jolla Cove and University of San Diego.

1 King - Suite - Acc Tub - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$119 per night

1 King - Executive Suite - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 King - Suite - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Double Beds - Suite - Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

1 King - Suite - Acc Roll In Shower - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom - Presidential Suite - Non Smoking

Bed Count 2 King Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton San Diego - La Jolla ratings based on 34 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0
3 out of 5

Terrible parking

The hotel was average, the staff interaction we had was minimal. Almost as if they didn't want to speak with you. The rooms were average. Nothing to rave about. Comfortable bed, small fridge and microwave. The one problem was the parking. They charge $28 per day to self park in the structure shared with the restaurant next door. The valet is $35 a day. I couldn't believe that. Thetes street parking if you want to take the chance. Their breakfast was better than most places we've stayed. We enjoyed it.

Posted by , from San Diego on Nov 21, 2016

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5 out of 5

Back up plan

Pros: Breakfast, early evening 'happy hour', cleanliness, staff (everyone very professional and pleasant), location to highways and beaches.
Cons: None.
Location: We enjoyed the access to La Jolla Beaches, highways that took us to Old Town, Gaslamp, Mission / Pacific Beaches - no longer than 20 min by car!
My family and I decided to leave another property that we had reserved. It was not family friendly as advertised and so I went to Travelocity to identify another location, last minute in hopes that what I found would be a great location for my family. I came across this property and we all enjoyed the amenities, location, staff and overall ambiance of the hotel. I have three children, 6, 12, 15 and then my wife and I and none of us had any complaints. The front desk gentlemen that checked us in took time to hear my story and why we were there...clearly listening. A knock on the door came later that night around 9pm, with a delivery of cookies and milk saying, 'thank you for staying with us and here's a token of appreciation for choosing us..." Very nice touch and it was an awesome way to kick off our vacation. It was a fantastic way to enjoy our vacation and celebrate my sons 15th birthday.

Posted by , from Snohomish, WA on Aug 24, 2016

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5 out of 5

Good value, full breakfast and evening drinks

Great value for a family going to Sea World. The kids had fun in the pool and the free evenings drinks were good too.

Posted by on Oct 12, 2015

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4 out of 5

Nice Hotel, if you're rich

Pros: Made to order breakfast is nice, otherwise you can get the same breakfast at a Best Western or LaQuinta.
Cons: Cost for "extras".
Location: shopping in nearby La Jolla and multiple beaches with in a few miles.
Very nice hotel if you can afford the $25 a night parking and the $10 a day Wifi. Is is a nice enough place. Our sheets were a little dirty and grungy looking and we found a stray sock from a previous visitor on the floor. (Was the room cleaned?)

Posted by on Aug 29, 2015

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4 out of 5

Great space, price and breakfast, but pls clean!

The size of the room is great, truly a suite with separate living room/office and bedroom. Each room has a refrigerator (no freezer) and microwave, sink and small bar area. Desk space and outlets are abundant. Bathrooms were nice as well. The first night we got there, found hair and hair extensions all over the floor, in the bathtub, etc. We told the management, they sent someone to clean/vacuum. we came back a few hours later, still got hair stuck to our toes. Called again, they comped us a night stay and cleaned the hair out. On checkout, as we were getting our stuff together, we noticed crackers and broken bits of cracker all around our bed. Great hotel, $25 parking, nice breakfast, but please clean the room well, the first time...

Posted by , from San Diego, CA on Aug 17, 2015

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4 out of 5

Just one problem

With four elevators, it's surprising and annoying that waiting for one can take ten minutes! Even when one came, it was so full we had to wait for another. We finally gave up and took the stairs six floors down.

Posted by , from sf on Jul 7, 2015

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3 out of 5

Mostly met our need

Pros: Friendly staff.
Cons: 1. Wi-fi should be included instead of paying extra. A hotel advertising this caliber should automatically have WiFi. 2. Parking should be included.
Clean. Staff was great. My wife, and I stayed 5 nights with our children. We enjoyed the breakfast each morning.

Posted by on Mar 31, 2015

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5 out of 5

Beautiful!!

Loved the hotel. Didnt like the idea of parking for $20.00 . Everything else was great. 

Posted by , from Arlington, TX on Sep 5, 2013

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Comment from Hotel Management

Nov 1, 2014 by

Dear Jhern25, Delighted that you loved our hotel and had a great recent stay. I apologise to you also regarding the parking structure and the overnight cost, but due to being a shared structure we alas have no control on this. I do hope that we will see you in the not too distant future. Cheers Tim

2 out of 5

Not the cleanest or comfortable Embassy Suites I've stayed in.

Pros: Free breakfast
Cons: No free Internet, Noisy
Uncomfortable it is not to clean. Noisy and stuffy.

Posted by , from Sacramento, CA, USA on Sep 17, 2012

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2 out of 5

PREPARE TO PAY FOR WI-FI AND PARKING

On August 19, 2012, my wife and I stayed At the Embassy Suites. Upon arrival I was informed that parking was not validated and that it would cost a little over $21 to park per night. I've been to a number of Embassy suites and we never have to pay for parking. I think that the better policy is that the customer be informed in advance that they must pay for parking. Surprisingly the use of Wi-Fi is not free to their customers. Every reputable hotel that I have gone to gives complementary Wi-Fi to their guest. I can't for the life of me think why Embassy suites does not extend that to their customers without having them to sign up for one of their plans. This hotel really needs to change. Regular two-story because it

Posted by on Aug 21, 2012

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About the Embassy Suites by Hilton San Diego - La Jolla

Location 4550 La Jolla Village Drive, San Diego, CA 92122

Property Features

Embassy Suites by Hilton San Diego - La Jolla offers its guests an indoor pool, a spa tub, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee. Business amenities include a 24-hour business center and meeting rooms. There are 7 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton San Diego - La Jolla. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star San Diego hotel.

  • 1 building
  • 340 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 7 conference rooms
  • Built in 1987
  • Cooked-to-order breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Separate living room
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: San Diego, CA (SAN-San Diego Intl.) (23 km / 14.3 mi)
  • Train station: San Diego Coaster Sorrento Valley Station (4.9 km / 3 mi)
  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton San Diego - La Jolla offers 340 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Accommodations offer separate living rooms and include sofa beds. 49-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Diego hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton San Diego - La Jolla has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

On-site recreational amenities include an indoor pool, fitness center, outdoor spa tub, and sundeck.

Ice skating is available at the adjacent shopping mall, and myriad water sports and other activities are offered in the San Diego area.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 30.00 per night
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Jolla
  • Embassy Suites Hotel San Diego
  • Embassy Suites Hotel San Diego Jolla
  • Embassy Suites Jolla
  • Embassy Suites San Diego Jolla
  • Jolla San Diego
  • San Diego Embassy Suites Hotel
  • San Diego Jolla
  • Embassy Suites Hilton San Diego Jolla Hotel
  • Embassy Suites Hilton San Diego Jolla
  • Embassy Suites San Diego - La Jolla Hotel San Diego
  • Embassy Suites La Jolla

You should know

  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.