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"if staying more than one night would not have stayed. comforter on bed stained. The smell in room not pleasant. " More

By a verified traveler on Sun 02 Jul 2023

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Hotel Description

Enjoy the free WiFi at this Universal City hotel

In Universal City

Within 3 miles (5 km) of this Universal City hotel, you'll find Olympia Hills Golf Course and Methodist Hospital Northeast. Also, Laser Legend is within 3 miles (5 km) and Cibolo Creek - Veterans Park Trailhead is within 6 miles (10 km).

Outdoor pool

A seasonal outdoor pool, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. A computer station is provided and the front desk is staffed around-the-clock.

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$47* Per night/room Apr 14 - Apr 15

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Bathtub w/Grab Bars)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Super 8 by Wyndham Universal City ratings based on 16 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Super 8 by Wyndham Universal City

Everyone (5) Couples (2) Family (9)
3 out of 5
if staying more than one night would not have stayed. comforter on bed stained. The smell in room not pleasant.

Posted by on Jul 2, 2023

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Comment from Hotel Management

Jul 9, 2023 by MP - Guest Relations Manager

Hello Maria, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

4 out of 5
It was ok. Cheap price for a cheap room.

Posted by on Jun 23, 2023

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Comment from Hotel Management

Jun 24, 2023 by MP - Guest Relations Manager

Hello Elvira, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

1 out of 5

Posted by on Jan 16, 2023

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4 out of 5
The pool was closed when I arrived. I thought it was advertised as having breakfast available, but I must have been mistaken. There was an issue with do not disturb signs blowing away. And one morning I told room service I wasn’t in need of anything, but they came in after I left, took the towels and the sheets and didn’t remake the bed or stock up the towels

Posted by on Nov 16, 2022

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1 out of 5
Broken glass,cigarette butts all over the parking lot. Pool was green and unusable.

Posted by on Oct 11, 2021

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3 out of 5

Posted by on Sep 26, 2021

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2 out of 5
This property has a serious roach infestation. The sheets and blankets were dirty and had burns in them. People are actually living in this hotel. And there was a loud argument about money by some of the current residents in front of my door. Avoid this one.

Posted by on Jun 29, 2021

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3 out of 5
Was less than expected

Posted by on May 24, 2021

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5 out of 5
Not too far from turistic attractions, friendly staff and affordable

Posted by on Nov 24, 2019

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5 out of 5
Everything is good. Room is clean, relax and wide.

Posted by on Oct 16, 2019

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About the Super 8 by Wyndham Universal City

Location 200 Palisades Dr, Universal City, TX 78148

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at Super 8 by Wyndham Universal City. Self parking is free. Smoking is allowed in designated areas at this Universal City hotel.

  • 115 guestrooms or units
  • 2 levels
  • 5 buildings
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Super 8 by Wyndham Universal City offers 115 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Prepaid gift cards are not accepted for any bookings or onsite payments

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Prepaid gift cards are not accepted for any bookings or onsite payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Hotel Universal City
  • Super 8 Universal City
  • Super 8 Universal City Hotel
  • Universal City Super 8
  • Universal City Super Eight
  • Super Eight Universal City
  • Super 8 Wyndham Universal City Hotel
  • Super 8 Wyndham Universal City
  • Super 8 by Wyndham Universal City Hotel
  • Super 8 by Wyndham Universal City Universal City
  • Super 8 by Wyndham Universal City Hotel Universal City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.