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Hotel Description

Motel near Market Square in San Antonio

Downtown San Antonio stay

Your stay at this Downtown San Antonio motel places you within 2 miles (3 km) of Market Square and River Walk. San Antonio Majestic Theater and Henry B. Gonzalez Convention Center are also within 2 miles (3 km).

Renovated in 2016

This motel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the conference space and Internet in public areas. Enjoy the outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, cable TV

The 50 guestrooms have TVs with cable channels and offer free WiFi and coffee/tea makers. Other amenities include free local calls, ironing boards, and desks. Housekeeping is available once per stay.

River Walk Inn ratings based on 7 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 1.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for River Walk Inn

Everyone (4)
1 out of 5

Bed bug ridden

Pros: Nothing
Cons: Customer service, cleanliness.
Location: Proximity to downtown was great, but that is it.
By far the worse hotel I have stayed at. Found bed bugs, got bitten, and had to deal with an allergic reaction for 2 weeks. Not only am I down the hotel cost, but I am also down for medical costs. Front desk attendant claimed online reservations only had a 3 hour window to check in, although no one mentioned that when we were there in the morning (it was too early to check in so we left and came back at night). Terrible stay.

Posted by , from Houston, TX on Feb 1, 2018

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1 out of 5

No hot water -- refused to discount.

Pros: Nothing
Cons: The staff's attitude, provide hot water, fix the problems with the room
Location: It was in a inconvenient location.
While this hotel may appear to be a good deal, travelers be warned. I checked in to the hotel on Thursday night late after arriving in San Antonio. On check-in, the staff did not mention that the hot water was out in the entire hotel. I only discovered this when I tried to take a shower in the morning. I reported it to the front desk in the morning and got a shrug from the man at the desk who said, I think it will be fixed today. When I came back in the evening it was not fixed so I had my second day without hot water. On the 3rd day of my stay the hot water was finally fixed. I went to discuss a discount for the 2 days without hot water and the man at the desk said, "You already got a discounted rate online." There was nothing on line about no hot water. I asked to speak to a manager and he refused to direct me to anyone. I asked for an address to complain in writing and he again refused to provide me any information. In addition to the lack of hot water, the room had an odor, the bathroom door didn't close and was bashed in on one side, the TV remote didn't work, the toilet drain leaked so refilled itself periodically. In short, it was not a good deal. I would have been better off in a camp site. At least there would have been a warm shower.

Posted by , from San Diego, CA on Aug 4, 2015

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1 out of 5
Worst experience ever no hot water room smelt wet will not ever recommend anyone goin there at all

Posted by on Jul 28, 2015

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1 out of 5

Trashy hotel...dog didn't even feel safe

Cons: EVERYTHING!!!
Location: Anything fun is at least a 15-20 min walk away.
The hotel itself was disgusting. The linens hadn't been changed. Someone went in and sprayed something right before we went in there instead of actually cleaning the room. There was construction going on and the pool was closed, which no one informed us about or offered to compensate. They also charged the wrong card and didn't even notify or bother to let us know. NEVER AGAIN!!!

Posted by , from TX on Mar 27, 2015

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1 out of 5

Dont recommend at all

I went through three differents room because the first two it seemed they don't wash the sheets. The first two rooms had many hairs on the sheets. The third room we stayed in had dead roaches and a dirty toilet. 

Posted by , from San Antonio, TX on Oct 31, 2013

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1 out of 5

Horrible experience!

My family and I had a horrible experience  at this hotel ... This hotel should be  condemned  or  out of business. The room they gave us  was filty/ dirty  the bathroom tub was very dirty it had scum all over. When I laid to rest on the bed, I saw a spider web with a spider  hanging at the  tip. They provided 2 towels and no wash cloths,  the  breakfast was terrible ,  no napkins  they brought out  a  Box of Kleenex  when  I asked.  The  juices were  concentrated & no one knew how to dilute  them.  Last ,  the housekeeper (2) were taking a break in the dinning  area , they were loud and cursing about their personal problems . These couple stopped by. To return their room kees and complained about their room and breakfast , I just heard  they said  they deserved a refund ,  then one of the ladies (housekeeper)  replied .  " we'll , they  already  used the  room" and it's when I got up to confront her  and told her the rooms were too dirty  and bad customer service . I did  Talked to Eli (manager) to complain all they could do was clean again because they didn't have any rooms available . They don't mantain  the hotel  and  the pictures on the web site are deceiving . I took some pictures  with my phone  but couldn't  Download  for this review . 

Posted by , from Harlingen, TX on Sep 8, 2013

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1 out of 5

Bad service

Pros: Free Internet
Cons: Nothing close, Noisy
Bad service because of the breakfast is with poor service the cofee cold no bread no fruits

Posted by , from Mexico on Apr 2, 2013

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Property Features

River Walk Inn offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Free breakfast is served daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly River Walk Inn. Self parking is free. A complete renovation of River Walk Inn was completed in July 2016. This San Antonio motel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (15.4 km / 9.6 mi)
  • Train station: San Antonio Station (3.7 km / 2.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

River Walk Inn offers 50 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

An outdoor pool and a children's pool are on site.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email from the property manager with check-in and check-out instructions.

Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email from the property manager with check-in and check-out instructions.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 100 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 20 per pet, per night
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at River Walk Inn.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.