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"Many of the people staying there lived there. There were people hanging over the balconies and sitting on the stairs. I didn't feel safe, someone open ... " More

By a verified traveler on Mon 26 Jun 2017

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Hotel Description

Hotel near Freeman Coliseum in San Antonio

Arena District stay

Your stay at this Arena District hotel places you within 3 miles (5 km) of Freeman Coliseum and AT&T Center.

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Express check-out and laundry facilities are also provided.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$61* Per night/room Apr 17 - Apr 18

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible, Non Smoking (Stovetop)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Non Smoking (Stovetop)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Queen Beds, Non Smoking (Stovetop)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking (Stovetop)

Bed Count 1 King Bed Maximum Occupancy 2 Max

HomeTowne Studios San Antonio E - Frost Bank Center ratings based on 19 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for HomeTowne Studios San Antonio E - Frost Bank Center

Everyone (18)
5 out of 5
Great service

Posted by on Apr 10, 2022

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Comment from Hotel Management

Apr 10, 2022 by Kailash Z

Thank you for staying with us. We appreciate your feedback.

4 out of 5

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jul 17, 2021 by Kailash (GM)

Thank you for staying with us. We hope to see you again soon!

1 out of 5

Old, run down, trashy

The room was nasty and smelled like an ashtray mind you it was supposed to be a non-smoking room. The bed frame was broken so if you moved the slightest bit the bed felt like it was collapsing to the ground. The shower curtain looked to have blood stains on it and it was over all filthy. When night came all you could here was glass busting and people yelling and screaming. I wouldn't recommend this place to my worst enemy. Do yourself a favor and spend a little extra and stay somewhere decent.

Posted by , from Dallas on Jul 24, 2017

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3 out of 5

Over priced

Many of the people staying there lived there. There were people hanging over the balconies and sitting on the stairs. I didn't feel safe, someone opened the door to my room with their room key and the front office smelled.

Posted by , from San Antonio, Tx on Jun 26, 2017

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2 out of 5

Close to the venue was about the only thing going

Mold in the bathroom, housekeeping came in and made the bed half way, then took all the towels leaving only the wet floor mat....that was in the mold. The front desk was great at midnight bringing us a new set so the do get props for helpful staff.

Posted by on May 29, 2017

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2 out of 5

Would not stay again

Lady we checked in with was rude. Our room was dirty. We received no towels (we even called and asked). Bed was clumpy and had springs stick in my back. Location was sketchy. Definitely would not stay again.

Posted by , from McAllen, TX on May 29, 2017

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1 out of 5

Horrible hotel in the not so safest place

I will say I wouldn't refer even my enemies to this place. Conditions are mediocre we didn't even want to shower here and decided to just sleep n go home first thing in the morning. What was advertised must be a different place cause it was no where near what the picture represents. There was some kind of water damage on the roof and top of the walls. All in all very disappointing.

Posted by , from SA on Mar 19, 2017

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2 out of 5

Never Again!

Bed linens and carpet dirty! No tissues in tissue dispenser in bathroom! Ironing board but no iron! No blow dryer! Not a very good part of town!

Posted by on Sep 4, 2016

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3 out of 5

simple but pleasing experience

Pros: soft bed, great staff
Cons: older room furnishings
Location: near-by bus to down town, several local restaurants
nothing fancy with this motel but the staff was super nice and the bed was wonderfully soft. I was able to take the near-by bus to all of downtown while leaving vehicle there. Pet policy let me keep my small dog for free.

Posted by on Aug 10, 2016

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3 out of 5
Pros: plenty of parking and rooms are clean
its ok locations is good. everything is around you that you may need.

Posted by , from san antonio tx on Jul 24, 2016

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About the HomeTowne Studios by Red Roof San Antonio E - Near AT&T Center

Location 4403 Interstate 10 East, San Antonio, TX 78219

Property Features

HomeTowne Studios San Antonio E - Frost Bank Center offers its guests a vending machine, multilingual staff, and coffee/tea in a common area. WiFi is free in public spaces. HomeTowne Studios San Antonio E - Frost Bank Center also features laundry facilities and express check-out. Self parking is free. This San Antonio hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • 4 buildings
  • Built in 2007
  • Coffee in lobby
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: San Antonio Station (7.6 km / 4.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

HomeTowne Studios San Antonio E - Frost Bank Center offers 120 accommodations. Kitchenettes offer full-sized refrigerators/freezers and microwaves. Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with cable channels. Housekeeping is provided weekly.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Cribs (free)
  • Housekeeping (weekly)
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 7:00 AM - 11:00 PM
  • Friday - Saturday: 7:00 AM - 6:30 AM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 7:00 AM - 11:00 PM
  • Friday - Saturday: 7:00 AM - 6:30 AM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 30
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn Ft. Sam Houston
  • Red Roof Inn Ft. Sam Houston Motel
  • Red Roof Inn Ft. Sam Houston Motel San Antonio
  • Red Roof Inn Ft. Sam Houston San Antonio
  • Red Roof Inn San Antonio Ft. Sam Houston
  • Red Roof Inn San Antonio Ft. Sam Houston Motel
  • Red Roof San Antonio Ft. Sam Houston
  • Red Roof Ft. Sam Houston
  • Red Roof Inn San Antonio i-10 East Hotel San Antonio

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.