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"The property was big and spacious. I did hear a lot of road noise from traffic. My king size bed was two small mattresses pushed together to make one ... " More

By a verified traveler on Mon 16 Aug 2021

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Hotel Description

Family-friendly 3-star hotel near Rock of Guatapé

In Guatapé

Within a 5-minute walk of the hotel, you'll find Peñol-Guatapé Reservoir and Parque Comfama. Also, Rock of Guatapé is within half a mile (1 km) and Benedictine's Monastery is within 6 miles (10 km).

Nightclub, dining

A nightclub and an outdoor pool are featured at this hotel. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy a meal from the restaurant and perks like free WiFi.

Premium Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$120* Per night/room Mar 30 - Mar 31

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite (Jacuzzi)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Suite Imperial)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Imperial Panoramica)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Los Recuerdos ratings based on 5 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Los Recuerdos

Everyone (3) Couples (2)
1 out of 5
Beautiful view at the expense of swarms of mosquitoes… Those big beautiful glass windows… have quarter inch gaps in between each panel allowing all your friendly neighborhood critters to get in. Dont bother popping that $60 dollar bottle of champagne in the room either. They’ll charge you more than a night stay ($170) for it and let’s not forget the unauthorized tips they’ll add to your bill. To top it all off, they’ll tell you the extra $30 - (whatever # they come up with) charges are due to the exchange rates going up and down… yeah…. No wonder the place was a ghost town when we checked in. no credit was issued back after the drawn out back and forth with facts in hand. Save yourself the nightmare and book a beautiful bnb across the way with the same view and less headaches.

Posted by , from orlando on Sep 1, 2023

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1 out of 5

Posted by on Mar 24, 2023

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4 out of 5
The property was big and spacious. I did hear a lot of road noise from traffic. My king size bed was two small mattresses pushed together to make one king mattress

Posted by on Aug 16, 2021

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3 out of 5
Room was not available at 3 pm We had to wait 2 hour. Went to restaurant. They seat us down. And let us waiti 20 minutes we had to ask them to give us the card. Some waitress do not serve, they only listen them leave and do nothing. So it took in 1 hour for us to get the food to our table. But It is a nice place

Posted by on Jan 3, 2019

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3 out of 5
no podia dormir por motivo de construction de hotel que paredes se escucha todo de los besinos mal construido

Posted by on Mar 11, 2019

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Property Features

Hotel Los Recuerdos offers its guests a children's pool, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A nightclub, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Los Recuerdos.

  • 108 guestrooms or units
  • Nightclub
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Elevator
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Hotel Los Recuerdos offers 108 accommodations with minibars and bathrobes. 32-inch LCD televisions come with cable channels. This Guatapé hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining
  • LCD television
  • Cable channels
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Telephone
  • Ensuite bathroom

Food & Drink

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 9 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 9 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Hotel Los Recuerdos

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • Front desk opens daily at 8 AM
  • Front desk closes daily at 9 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Los Recuerdos Guatape
  • Hotel Los Recuerdos
  • Los Recuerdos Guatape
  • Hotel Los Recuerdos Hotel
  • Hotel Los Recuerdos Guatapé
  • Hotel Los Recuerdos Hotel Guatapé

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:30 AM to 9:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.