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"Nice property across from busy Fashion Drive Mall. I like the service when I walked up. They were able to check us in early. We stopped to eat lunch a ... " More

By a verified traveler on Sun 08 Dec 2019

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Hotel Description

Family-friendly stay near Galerias Monterrey

In San Pedro Garza García

With a stay at this San Pedro Garza García hotel, you'll be steps from Showcenter Complex and Metropolitan Center. Fashion Drive and Plaza Fiesta San Agustin are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the gym and perks like free self parking.

Master Suite Two Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$210* Per night/room Apr 1 - Apr 2

Gran Clase Torre Ejecutiva Dos Camas

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Gran Clase King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Gran Clase Torre Ejecutiva King

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Gran Clase Two Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Master Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quinta Real Monterrey ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quinta Real Monterrey

Everyone (1) Family (3)
1 out of 5
Check in was was a hassle

Posted by on Oct 18, 2022

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Comment from Hotel Management

Nov 3, 2022 by Jordi Vidal - Managing Director

Dear Guest: I want to thank you for taking the time to send your kind review and for staying at Quinta Real Monterrey, please accept our apologies for the inconveniences you experienced during your stay at our Hotel; once again, we thank you for your comments, and we hope to have the opportunity to see you in the near future to provide you with the excellence in service we are known for. CordiallyJordi Vidal General Manager

3 out of 5
Nice property across from busy Fashion Drive Mall. I like the service when I walked up. They were able to check us in early. We stopped to eat lunch at 11:45 am but they were still serving breakfast. I explained my food allergies in both English and Spanish and still ended up being served something that I was thankfully not severely allergic to. Once we were checked in and up to our rooms we wanted a nap but the sheets were wet and smelled like wet dog. The view from our room was the pool and it looked like it could use a good cleaning. If you are handicap or super drunk be prepared for the stairs down to the rooms. The room overall was nice and spacious. The shower could hold a whole family but didn't drain well.

Posted by on Dec 8, 2019

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4 out of 5

Premium hotel not so premium

Remote control was not working they replaced like 2 hours later just to notice that the TV channel lineup was incomplete , there was no towels and no shampoo in our room so I had to wait for 30 minutes in the shower. Not even a sorry from the staff

Posted by , from south texas on Jun 20, 2016

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Property Features

Quinta Real Monterrey offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Business amenities include a business center and meeting rooms. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the family-friendly Quinta Real Monterrey. An airport shuttle (available on request) and an area shuttle are available for a fee. Free self parking is available. This San Pedro Garza García hotel is smoke free.

  • 165 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Quinta Real Monterrey offers 165 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

TIERRA MIA - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby

Spa Services

The onsite spa has couples treatment room(s). Services include massages. The spa is open daily.

  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Quinta Real Monterrey offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Quinta Real Monterrey

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

  • Security system
  • Debit cards not accepted
  • Humane animal treatment
  • Staffed front desk
  • Children stay free - maximum age 12
  • Guest education on local ecosystems and culture
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Comprehensive recycling policy
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 387 for adults and MXN 176 for children
  • Fee for wireless internet in public areas: MXN 141.00 per stay (rates may vary)
  • Airport shuttle fee: MXN 450 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 450 (one-way), (from 1 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Quinta Real
  • Hotel Quinta Real Monterrey
  • Hotel Quinta Real Monterrey Garza Garcia
  • Monterrey Quinta Real
  • Quinta Real Hotel Monterrey
  • Quinta Real Monterrey
  • Quinta Real Monterrey Garza Garcia
  • Quinta Real Monterrey Hotel
  • Quinta Real Monterrey Hotel San Pedro Garza Garcia
  • Quinta Real Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon
  • Quinta Real Monterrey Hotel Garza Garcia
  • Monterrey Quinta Real Hotel
  • Quinta Real Monterrey San Pedro Garza Garcia

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts.

  • Green Key (Foundation for Environmental Education)y
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.