"Overall the hotel was great. My only complaint would be that it could use some updating. No outlets to plug in phones. Lamps are outdated. Kudos to th ... " More
Apr 20, 2024 by Manager
Hello Daniel,We appreciate your positive feedback on your stay with us. We are glad you enjoyed your overall experience and the service provided by our front desk attendant. Your suggestion for updates will be noted for future improvements. Happy 50th anniversary, and thank you for recommending our hotel!
Feb 15, 2024 by Manager
Hello Roxanne, We're sorry to hear that your stay with us did not meet your expectations. We encourage you to reach out to our hotel directly so that we can address any concerns you may have had. We value your feedback and want to ensure a positive experience for all of our guests.
Nov 9, 2023 by Manager
Hello Stacey, Thank you for taking the time to share your experience. We apologize for any inconvenience you encountered with the cigarette smell in your originally assigned room. While we strive to maintain a smoke-free environment, unfortunately, some guests do not adhere to our policies. We appreciate your understanding in this matter. We are glad that our staff was able to assist you in finding a suitable room for the night and provide a shower chair. Regarding the reduction in room price, as you booked through Expedia, we kindly request that you contact them directly for any refund inquiries. We understand your concerns regarding the location of our handicap rooms and appreciate your feedback. Rest assured, we have safety protocols in place to ensure the well-being of all our guests, even in the event of an emergency. We hope you will consider staying with us in the future, and thank you again for choosing our hotel.
Oct 10, 2023 by Manager
Hello Jeffrey,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.
Jul 22, 2023 by Manager
Hello Kenneth,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
Jun 25, 2023 by Manager
Hello WILLIAM,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
Jun 13, 2023 by Manager
Hello GREGORY, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.
May 9, 2023 by Manager
Hello Michelle,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.
Apr 17, 2023 by Manager
Hello Steve, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
Mar 19, 2023 by Manager
Hello Elizabeth,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.