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4.4 out of 5

"Prior to ten years this was a wonderful hotel, now days I do not recommend this place every thing inside is in poor conditions and not very clean " More

By a verified traveler on Mon 14 Aug 2023

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Hotel Description

Hotel perfectly located for exploring Zacatecas

Zacatecas Centro stay

With a stay at this Zacatecas Centro hotel, you'll be steps from Plaza de Armas and Mala Noche Palace. Historic Center and Hidalgo Avenue are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the area shuttle, self parking, and terrace.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$82* Per night/room Apr 7 - Apr 8

Junior Suite, 1 King Bed (Interior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Emporio Zacatecas ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Emporio Zacatecas

Everyone (3) Couples (1) Family (2)
3 out of 5
Prior to ten years this was a wonderful hotel, now days I do not recommend this place every thing inside is in poor conditions and not very clean

Posted by , from FULLERTON on Aug 14, 2023

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Comment from Hotel Management

Aug 14, 2023 by General Manager

Thank you for your opinion and your rating for our hotelBest Regards

5 out of 5
Good customer service

Posted by on Mar 27, 2023

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Comment from Hotel Management

Mar 27, 2023 by General Manager

Thank you for your opinion and your rating for our hotelBest Regards

5 out of 5
They didn’t told us breakfast was paid ☹️

Posted by on May 24, 2021

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Comment from Hotel Management

May 25, 2021 by General Manager

Dear guest: I would have liked to know a little more about his requirements that were not met so that his stay would have been excellent, we would be happy to serve him again in the not too distant future and reverse that experience. He receives best regards

5 out of 5
Omg, everyone in this hotel was remarkably nice and so helpful, they help us to find the places and gives directions, only thing I didn’t like that the room doesn’t have microwave but that was fixed after I ask one of the drink desk ladies of i can use the microwave in the kitchen they were so nice and reheat my son’s gerber diner. I’m very please with all the personnel in this hotel, very clean and comfortable hotel, one more thing the rooms don’t have A/C, but in Zacatecas you don’t need it is pretty cool during the nights

Posted by on May 14, 2021

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4 out of 5

Posted by on Jan 6, 2020

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Comment from Hotel Management

Feb 13, 2020 by General Manager

Gracias por su presencia en nuestro hotel y por la calificación otorgada. Saludos Cordiales

5 out of 5

Zacatecas trip

The room was very clean. The front desk and cleaning person were very friendly and helpful. The hotel is close to everything. We walked to most of the areas that we wanted to see in our stay there. We will definitely stay here again. The food in their restaurant is mediocre, ate there twice. The rest of the times we are at local restaurants, they have better food at half the price. Overall a nice hotel.

Posted by , from Minnesota on Mar 29, 2017

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4 out of 5

Nice hotel in center of town

On our return trip after a year away the Emporio is still a very nice hotel but needs a little TLC. Towels are getting a little thin. Service and buffet are excellent.

Posted by on Aug 19, 2015

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4 out of 5

We had a good experience

Pros: Close restaurants, Free Internet, Quiet, nice breakfast buffet
This is a nice hotel, excellent location, The cathedral is located across the street. Costumer service was ok but it can be better. Very clean and pleasant. Breakfast was delicious. If I return to Zacatecas I think I'll book it again.

Posted by , from New Orleans, LA, USA on May 8, 2012

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. Public spaces have free WiFi and wired Internet. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Emporio Zacatecas. For a fee, parking is available. Smoking is allowed in designated areas at this Zacatecas hotel.

  • 1 building
  • 113 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Emporio Zacatecas offers 113 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Zacatecas hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to noon.

Condimento - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Emporio Zacatecas

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 290 for adults and MXN 200 for children
  • Self parking fee: MXN 50 per night
  • Valet parking fee: MXN 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emporio Hotel
  • Emporio Hotel Zacatecas
  • Emporio Zacatecas
  • Emporio Zacatecas Hotel
  • Hotel Emporio
  • Hotel Emporio Zacatecas
  • Hotel Zacatecas
  • Zacatecas Emporio
  • Zacatecas Hotel
  • Zacatecas Hotel Emporio
  • Hotel Emporio Zacatecas Hotel
  • Hotel Emporio Zacatecas Zacatecas
  • Hotel Emporio Zacatecas Hotel Zacatecas

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.