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4.4 out of 5

"Our room was fantastic and the staff helpful and friendly. Will stay here again. " More

By a verified traveler on Tue 25 Oct 2022

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Hotel Description

4.5-star luxury hotel near 5th Avenue

City center retreat

At this Manhattan hotel, you'll be well placed to visit 5th Avenue and Gramercy Park, both within a 5-minute walk. Empire State Building and New York University are also within 2 miles (3 km).

Business services

This hotel features free WiFi in public areas, concierge services, and valet parking. Traveling on business? Take advantage of the 5 conference rooms, business center, and express check-in. Limo/town car service, express check-out, and wedding services are also on offer.

Wonderful Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$306* Per night/room Mar 31 - Apr 1

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

W New York - Union Square ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for W New York - Union Square

Everyone (2) Couples (2) Family (4)
5 out of 5
Our room was fantastic and the staff helpful and friendly. Will stay here again.

Posted by on Oct 25, 2022

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Comment from Hotel Management

Oct 27, 2022 by W Team

Hello James,Thank you for staying with us and for your kind words about our stay.We look forward to welcoming you back soon!

4 out of 5
W New York hotel was in a great central location. We've already booked it again for a trip next month.

Posted by on Apr 19, 2021

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5 out of 5
Great staff . Excellent location close to fine dinning . Subway to everywhere at Union Square.. Farmers market. This is my new go to Hotel in Manhattan

Posted by on Nov 19, 2019

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4 out of 5
The W is a beautiful building, well-kept, and perfectly located. We stayed here because of its downtown location and proximity to Union Square Park (plenty of restaurants, playground/Barnes and Noble for young kids, drugstore and groceries one block away, and easy transportation) The staff and service is fantastic. The takeaway is that everything is top-notch. The one negative: On our 5th Floor room on the east side of the building (not the street side), we heard an intermittent noise of "a loud moaning, grinding woodwind". Old elevator gears grinding? Adjacent construction outside 24/7? Ventilation fan in need of lubrication? Thankfully intermittent, but definitely audible 5-10 times per hour. If you're the type that is a light sleeper, this can be a problem. We used a white noise generator on our phone, maximum volume, to mask the sound. Despite this glitch, our whole family absolutely loved staying here and would be glad to come back again in the future.

Posted by on Sep 22, 2019

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5 out of 5

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 25, 2019 by General Manager

Hello Guest, thank you for rating your stay at W New York - Union Square. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Thank you, Chris Donohue, General Manager

5 out of 5

Loved it!

A great experience can't wait to visit again! Thanks for a great time!

Posted by , from Boston Ma on Aug 8, 2017

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Comment from Hotel Management

Aug 10, 2017 by WUS

Hello Kathleen, Your review and outstanding score have made our day! It was our pleasure to host you and we thank you for sharing your experience. We look forward to welcoming you back through our doors soon. All the best, W Union Square

5 out of 5

Perfect hotel for our girls weekend getaway

Pros: Close restaurants, Quiet, great shopping in area
Spent the weekend in NYC to celebrate my friend's upcoming wedding. I booked a corner king room, which was actually much larger than I anticipated, given the comments about room size. My friend had a one bedroom suite which had a separate living room area. This was perfect for 8 of us to hang out and have a little pre-party before heading out to dinner. The staff was wonderful and really helped us make it an incredibly special weekend. I would definitely recommend this hotel. Seems they did some pretty extensive renovations since the last time I was there several years ago.

Posted by , from NJ on Jul 24, 2012

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5 out of 5

Everything was wonderful

Pros: Close restaurants, Free Internet, Quiet
Felt that the price was a little high initially, but we were given everything we paid for.

Posted by , from Kaysville, UTAH on Apr 13, 2011

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5 out of 5

One of my favorites in NYC

Cons: No free Internet
I travel to NYC all the time and have stayed in many places. W Union Square is one of my favorites because of the helpful staff, well-appointed rooms, and excellent location. This W Hotel is usually more expensive than the W Hotel on the Upper East Side, which is also nice. Beware if you haven't been to NYC, all hotels are small and pricier than in other cities and street noise exists in virtually every building even on the highest floors.

Posted by , from Houston, TX on Feb 8, 2011

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4 out of 5

This hotel is very trendy and in a great location.

Pros: Close restaurants, Quiet
Enjoyed our stay - very trendy hotel in a great location. Rooms are small and immaculate. Reasonable for NYC. I would recommend this hotel -

Posted by , from Boston area on Feb 7, 2011

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About the W New York - Union Square

Location 201 Park Ave S, New York, NY 10003

Renovations + Closures

The property will be renovating from April 8 2022 to June 30 2024 (completion date subject to change). The following areas are affected:

  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Bar/lounge
  • Dining venue(s)

The following facilities are closed on Sunday and Saturday:

  • Bar/lounge
  • Dining venue(s)

Property Features

Public spaces have free WiFi. Business amenities include a business center, 5 meeting rooms, and limo/town car service. Event space at this hotel measures 2444 square feet (227 square meters) and includes conference space. The luxury W New York - Union Square also features tour/ticket assistance, concierge services, and express check-in. For a fee, parking is available. This 4.5-star New York hotel is smoke free.

  • 270 guestrooms or units
  • 2444 sq ft of conference space
  • 227 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: New York 14th St. Station (0.8 km / 0.5 mi)
  • Metro station: 14 St. - Union Sq. Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

W New York - Union Square offers 270 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 250.00
  • Maximum 1 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 20.00 per accommodation, per night plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • W Hotel New York Union Square
  • W New York Union Square
  • w Hotel Union Square
  • w Hotels Union Square
  • w New York - Union Square Hotel New York City
  • Hotel W New York Union Square
  • w Union Square
  • W York Union Square York
  • W New York - Union Square Hotel
  • W New York - Union Square New York
  • W New York - Union Square Hotel New York

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.