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4.3 out of 5

"This was a unique property with very helpful and kind staff. " More

By a verified traveler on Mon 14 Nov 2022

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Hotel Description

Historic hotel near Canal Street

New Orleans Central Business District stay

At this New Orleans Central Business District hotel, you'll be well placed to visit Canal Street and Caesars New Orleans Casino, both within a 5-minute walk. Bourbon Street and Jackson Square are also within half a mile (1 km).

Restaurant, coffee shop

A restaurant, valet parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. A coffee shop, express check-in, and luggage storage are also on offer.

Standard Room, 1 Queen Bed, No Windows

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$100* Per night/room Mar 31 - Apr 1

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Annex Building

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Annex Building

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double or Twin Room, 2 Queen Beds, No Windows

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Pelham Hotel ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Pelham Hotel

Everyone (3) Couples (6) Family (13)
5 out of 5
This was a unique property with very helpful and kind staff.

Posted by on Nov 14, 2022

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Comment from Hotel Management

Nov 14, 2022 by Keenya Chisholm Guest Service Manager

Hello Matthew, Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you again for your feedback, and we do hope that you'll stay with us again when you return to New Orleans.

5 out of 5
It was an amazing stay, and within walking distance of pretty much everything.

Posted by on Oct 21, 2022

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Comment from Hotel Management

Oct 21, 2022 by Keenya Guest Service Manager

Hello Melissa, Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you again for your feedback, and we do hope that you'll stay with us again when you return to New Orleans.

5 out of 5
Very clean, elegantly decorated

Posted by on May 5, 2022

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Comment from Hotel Management

May 9, 2022 by Allison Barnette, General Manager

Thank you Thomas! Glad to hear you enjoyed your stay with us. See you next time...

3 out of 5
The hotel doesn’t provide breakfast as stated, room smelled like strong fresh paint(headache level), elevators smelled like motor oil, the parking wasn’t included and cost $102.00 extra, the homeless guy was attacked by rats while he was trying to sleep on the street outside.

Posted by on Apr 7, 2022

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Comment from Hotel Management

Apr 24, 2022 by Allison Barnette, General Manager

Good morning Jodi, Thank you for reaching out, I'm sorry to hear that your experience was not exceptional. I would definitely be interested in hearing where the breakfast was offered; as we have no restaurant located directly on site, we strive for full transparency for all of our guests. I will be looking into the odors you experienced as well. As for the parking, our valet rates of $41 + tax per night are in line with what most hotels provide here in the midst of the city, but there are less expensive options available that may provide less convenience or safety. We'd be happy to provide alternatives for you if you choose to join us again in the future. Again, thank you for being our guest and for the feedback. We do hope you'll join us again...

4 out of 5
Pelham hotel is conveniently located to a variety of activities. The French Quarter is within walking distance, yet it is in a much quieter area.

Posted by on Oct 7, 2021

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Comment from Hotel Management

Oct 11, 2021 by Allison Barnette, General Manager

Hi Michael, Thank you for being our guest here recently, and for taking the time to share about your experience! I'm happy to hear you enjoyed the location of the property, and its proximity to the Quarter. We hope to see you again on your next visit to New Orleans. Until next time... Allison Barnette, General Manager

5 out of 5

Posted by on Jul 2, 2021

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4 out of 5
I personally loved the look and feel of the place. Very pretty. Not much else.

Posted by on Sep 7, 2020

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3 out of 5
Anthony, at the front desk was very helpful! The only problem that is had with the room, is that I fond a syringe in the desk drawer. Unsure if itbhad been used or not, but whatever the case it shouldn't have been there!

Posted by , from New Orleans on Sep 5, 2020

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5 out of 5
Everything was Right there...I'm from New Orleans and it was a great location to see the City...and casino was only a block away from the room it was a great deal

Posted by on Aug 6, 2020

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5 out of 5
It was in the center of everything. Clean and bright.

Posted by on Jan 27, 2020

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Property Features

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at the historic The Pelham Hotel. Parking is available for a fee. This New Orleans hotel is smoke free.

  • 65 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.7 km / 1.1 mi)
  • Metro station: Canal at Magazine Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Pelham Hotel offers 65 air-conditioned accommodations with MP3 docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 1 PM.

The Ruby Slipper - This restaurant serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Contactless check-in and contactless check-out are available.

  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 2.35 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

The resort fee includes:

  • Concierge service
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15–30 per person
  • Valet parking fee: USD 47 per night (in/out privileges)
  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pelham
  • Hotel Pelham New Orleans
  • New Orleans Pelham Hotel
  • Pelham Hotel
  • Pelham Hotel La
  • Pelham Hotel New Orleans
  • Pelham Hotel New Orleans La
  • Pelham New Orleans
  • Pelham New Orleans Hotel
  • Pelham New Orleans La
  • The Pelham Hotel New Orleans
  • The Pelham Hotel Hotel
  • Pelham Hotel New Orleans La
  • The Pelham Hotel New Orleans
  • The Pelham Hotel Hotel New Orleans

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.