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4.3 out of 5

"The hotel is in a great location for dining options, entertainment and public transportation (Street Cars) " More

By a verified traveler on Wed 19 Jul 2023

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Hotel Description

Hotel near Canal Street in New Orleans

City center stay

Within a 10-minute walk of this French Quarter hotel, you'll find Canal Street and Jackson Square. Café du Monde and French Market are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a snack bar/deli are also provided.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$144* Per night/room Mar 31 - Apr 1

Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom, Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max

New Orleans Marriott ratings based on 58 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for New Orleans Marriott

Everyone (25) Couples (14) Family (17)
5 out of 5

Posted by on Sep 4, 2023

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Comment from Hotel Management

Sep 25, 2023 by Resident Manager

Dear Denise, Thank you for your great rating. We are glad you had such a positive experience during your time at New Orleans Marriott, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Sincerely, Javier Rodriguez Resident Manager

5 out of 5

Posted by on Jul 23, 2023

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Comment from Hotel Management

Aug 14, 2023 by Resident Manager

Dear John, Thank you for rating your stay at New Orleans Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,Javier Rodriguez,Resident Manager

5 out of 5

Posted by , from LAS VEGAS on Jul 19, 2023

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Comment from Hotel Management

Aug 8, 2023 by Resident Manager

Dear George, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at New Orleans Marriott, and we look forward to welcoming you again soon.Sincerely, Javier Rodriguez Resident Manager

5 out of 5
The hotel is in a great location for dining options, entertainment and public transportation (Street Cars)

Posted by , from LAS VEGAS on Jul 19, 2023

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Comment from Hotel Management

Jul 20, 2023 by Resident Manager

Dear George, We are delighted we exceeded your expectations for a memorable stay at New Orleans Marriott, and we appreciate you sharing your experience with other travelers. We agree that we have an outstanding location; we hope you were able to visit the French Market, which boasts three centuries of history and six blocks of shopping along with many restaurants. Thank you for choosing Marriott, and we look forward to seeing you on your next visit to New Orleans. Sincerely, Javier Rodriguez Resident Manager

5 out of 5
Great stay

Posted by on Jul 18, 2023

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Comment from Hotel Management

Jul 19, 2023 by Resident Manager

Dear Nigel,Thank you for choosing New Orleans Marriott. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely, Javier Rodriguez Resident Manager

5 out of 5
Always a wonderful experience! Never a complaint from us⭐️⭐️⭐️⭐️⭐️

Posted by on May 29, 2023

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Comment from Hotel Management

May 30, 2023 by Resident Manager

Dear Sheldon, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. The excitement and energy of our fantastic city are right outside the door when you stay at New Orleans Marriott! It was a pleasure accommodating you, and we hope you will make us your home away from home whenever your travels bring you to our city.We look forward to your next visit.Sincerely, Donald Payne Resident Manager

5 out of 5
Great

Posted by on Apr 28, 2023

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Comment from Hotel Management

Apr 29, 2023 by Resident Manager

Dear Browen, Thank you for choosing Marriott and for taking the time to post a review. We are delighted to know you had a great experience with us! It was our pleasure accommodating you, and we hope you will make New Orleans Marriott your home away from home whenever your travels bring you to our city. Make sure to check out Steamboat Natchez’s dinner cruise for New Orleans hospitality steamboat style! Sincerely, Donald Payne Resident Manager

5 out of 5
I like everything, can’t wait to come back again

Posted by on Apr 12, 2023

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Comment from Hotel Management

Apr 13, 2023 by Resident Manager

Dear Marlar, Thank you for your fantastic rating! We are delighted to know you loved every aspect of our hotel. We look forward to welcoming you back soon to the New Orleans Marriott.Sincerely, Donald Payne Resident Manager

5 out of 5
I enjoy this area of NOLA and this Marriott is my favorite hotel! It's situated in the right place on Canal, where most of my favorite walking spots.

Posted by on Apr 12, 2023

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Comment from Hotel Management

Apr 13, 2023 by Resident Manager

Dear Inez, Thank you for your review regarding your stay at the New Orleans Marriott. We are pleased you enjoyed our convenient location. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to the Big Easy.Sincerely, Donald Payne Resident Manager

5 out of 5
Every one of the staff members are helpful polite and professional and the stay was amazing would highly recommend everyone to stay here

Posted by on Feb 12, 2023

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Comment from Hotel Management

Feb 13, 2023 by Resident Manager

Dear Guest, Thank you for your review regarding your stay at the New Orleans Marriott. It is a pleasure to know we were able to exceed your expectations. We strive to ensure every guest has a comfortable and relaxing visit and will be sure to share your compliments with our team. Thank you again for your feedback, and we look forward to welcoming you back the next time you return to the Big Easy.Sincerely, Donald Payne Resident Manager

About the New Orleans Marriott

Location 555 Canal St, New Orleans, LA 70130

Property Features

New Orleans Marriott offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 86849 square feet (8069 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly New Orleans Marriott. Limited parking is available for a fee and is offered on a first-come, first-served basis. This New Orleans hotel is smoke free.

  • 1333 guestrooms or units
  • 41 levels
  • 86849 sq ft of conference space
  • 8069 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: New Orleans Union Passenger Terminal (2.2 km / 1.4 mi)
  • Metro station: Canal at Chartres Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

New Orleans Marriott offers 1333 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include designer toiletries and hair dryers. This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:30 AM and on weekends from 6:30 AM to noon.

New Orleans Marriott has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a deadbolt lock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a deadbolt lock in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Grey water recycling system
  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • UnionPay
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24.00 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 50.72 per day
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel New Orleans
  • Marriott New Orleans
  • New Orleans Marriott
  • Marriott New Orleans Hotel
  • Marriott Metairie
  • Marriott New Orleans Metairie At Lakeway Hotel Metairie
  • Metairie Marriott
  • Marriott New Orleans
  • New Orleans Marriott Hotel
  • New Orleans Marriott New Orleans
  • New Orleans Marriott Hotel New Orleans

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.