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5.0 out of 5

"First I'd like to start by stating that I am a very difficult traveler to please. Considering the price tag I was looking for anything wrong with Jade ... " More

By AlexInternational, from Jersey City, NJ, USA on Thu 20 Sep 2012

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Hotel Description

5-star beachfront resort near Anse Chastanet Beach

On the beach

Within a 15-minute walk of the resort, you'll find Anse Chastanet Beach and Anse Mamin Beach. Sulphur Springs and Petit Piton are also within 6 miles (10 km).

Award-winning

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free resort. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free self parking.

Suite (Star)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Moon)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Sun)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Galaxy, piton view)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Sky)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Jade Mountain Resort ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jade Mountain Resort

Everyone (1)
5 out of 5

Posted by on Aug 26, 2023

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Comment from Hotel Management

Aug 27, 2023 by Elizabeth

Thank you for your review.We look forward to welcoming you once more to our resort.

5 out of 5

Everything I expected and some...

Pros: Free Internet, Quiet
Cons: Nothing close
First I'd like to start by stating that I am a very difficult traveler to please. Considering the price tag I was looking for anything wrong with Jade Mountain to potential warn fellow tourists...fortunately and unfortunately I came up empty handed....this place is simply amazing. I'd also like to add that I am very prone to mosquito bites and can count on one hand the times I was bitten here. (I was once bitten at the restaurant, a server heard me complain and my butler was promptly notified and brought up a brand new bug spray...still speechless about that.# The view was just spectacular as was the food and service all around. I chose the breakfast/dinner meal plan which gave us the flexibility of lunch wherever we wanted #I recommend doing this option#. I also chose the helicopter transfer in both directions #very expensive however worth every penny). I did however make one mistake and that was attempting to use a 3rd party company to book an excursion...I will not go into detail however I will strongly suggest not following in my foot steps. Use Jade, they may be higher priced but they have connections that are unparalleled throughout the island. I can go on and on all day of how pleased I was with everything but I will sum it up by saying I look forward to hopefully someday returning to heaven on earth. I truly hope everyone has the same experience I had. Best of Luck and safe travels...

Posted by , from Jersey City, NJ, USA on Sep 20, 2012

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5 out of 5

Our best vacation experience!!!

Pros: Close restaurants, Free Internet, Quiet, beatiful, excellent food
This place is heaven on earth! My wife and I went here on our honeymoon and had a very memorable experience. The view from our room of the Pitons could have been from a movie set. We chose to eat all of our breakfast and dinners at the resort and all of the meals were top notch. I highly recommend eating at the resort for dinner. The staff were also ready to accommodate us whenever we needed. Also the beach just below the resort is very private and beautiful. Great snorkeling is just minutes away. Even the resort beach has good snorkeling. The resort is also very quite because there are no children under 15 allowed. We will definitely be returning to paradise in the future.

Posted by , from Chicago, IL, USA on May 17, 2012

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5 out of 5

A #1 FIRST CLASS ALL THE WAY

Pros: Free Internet, Quiet, everything you need is available on the resort
Cons: Nothing close
Jade Mountain is amazing beautiful and has first class service and amenities all the way. It is not the cheapest hotel in the world, but the value for the money is well worth it. If you want a quiet, romantic and stunningly beautiful vacation with top class food and service - Jade Mountain is your place

Posted by , from Gaithersburg, MD on Feb 3, 2011

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All-inclusive Details

All-inclusive room rates at Jade Mountain Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • A la carte meals and snacks included
  • 24-hour room service

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • 24-hour room service
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included

Property Features

Some rates at Jade Mountain Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Jade Mountain Resort offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A fitness center, a rooftop terrace, and a library are also featured at the luxury Jade Mountain Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Soufriere resort is smoke free.

  • 29 guestrooms or units
  • 4 levels
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2006
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Jade Mountain Resort offers 29 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to patios. These individually decorated accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private patio
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Jade Mountain Club - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.

Balawoo at ANSE CHASTANET - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Apsara at ANSE CHASTANET - Onsite theme restaurant. Guests can enjoy drinks at the bar. Open select days.

Emerald Vegan Restaurant - Onsite theme restaurant. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Sailing on site
  • Boat tours on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Kayaking nearby
  • Mountain biking on site
  • Windsurfing on site
  • Water sports equipment

Spa Services

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Jade Mountain Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Jade Mountain Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 33.60–43.20 per person
  • Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jade Mountain
  • Jade Mountain Resort
  • Jade Mountain Resort Soufriere
  • Jade Mountain Soufriere
  • Hotel Jade Mountain
  • Jade Mountain Hotel
  • Jade Mountain Resort St. Lucia/Soufriere
  • Jade Mountain St Lucia
  • Jade Mountain St Lucia
  • Jade Mountain Resort St. Lucia/Soufriere
  • Hotel Jade Mountain
  • Jade Mountain Resort Resort
  • Jade Mountain Resort Soufriere
  • Jade Mountain Resort Resort Soufriere

You should know

  • Children 16 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Jade Mountain Resort is listed in the 2021 Travel + Leisure 500.

  • Travelife
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.