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"Toilet seat not clean, rug not vacuumed,coffee left in coffee pot in room. " More

By a verified traveler on Tue 05 Oct 2021

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Hotel Description

Motel near Sweetwater County Historical Museum in Green River

In historical district

Within 2 miles (3 km) of this Green River motel, you'll find Sweetwater County Historical Museum and Expedition Island Park. FMC Park is 5.7 mi (9.2 km) away.

Property Amenities

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. A safe deposit box and barbecue grills are also provided.

Standard Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$68* Per night/room Mar 31 - Apr 1

Standard Double Room, 1 Bedroom, Refrigerator & Microwave, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Western Inn ratings based on 5 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Western Inn

Couples (2) Family (4)
1 out of 5
I had a delayed flight to Salt Lake City, which is still a 2 1/2 hr drive to this motel. I called letting the motel know I'd be arriving late. When I arrived in Salt Lake I called again to let them know when I'd be arriving. They had no record of my reservation. Travelocity called them to try to get a refund and they said I was a no show so no refund. They had no record of me calling and they wouldn't budge. Oh yeah, they were booked and the room that was mine was the last one which was given up. So it's not as if they lost money because I didn't show up. You get what you pay for.. cheap motel, cheap service. Stay away from this and any other motels/hotels that don't post their policies and have no refundable policies. Also stay away hotels that charge your card before you show up and now after you've stayed there. They are suppose to be in the service business which they show no capability of performing. I wouldn't stay there if they gave me a night for free now. I let Travelocity know they shouldn't be dealing with such schlock outfits too.

Posted by , from Morristown on Jul 13, 2023

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Comment from Hotel Management

Jul 13, 2023 by Front office Management

Dear customer,We apologize for the inconveniences you experienced. However, it was confirmed from the hotel call logs and records that you only called once to let us know your flight would be delayed and that you would arrive at 10pm. Our staff stayed up until 4 am well past closing to wait for your arrival. You never showed or contacted us again regarding your reservation. The hotel was booked out, we had full rooms and turned customers away just to reserve your room and ensure you had a place to stay when you arrived. You paid for your room online through the travel agency, so your room was kept for you because it was paid for when you booked it. Our policies on all our travel agencies specifically states that we have a 24 hour cancellation window. "Travelers who cancel 24 hours or more before 4pm on the day of check in are charged no fee's, Travelers who cancel less than 24 hours before 4 pm on day of check in are charged 1 night plus tax" Best regards, Western inn Management

1 out of 5
for some reason Travelocity wasn't able to charge my credit card????

Posted by on May 23, 2023

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Comment from Hotel Management

May 23, 2023 by Guest Relation Management

Hi Danny,Thank you for bringing this matter to our attention. We will work with the booking platform on this to make sure that nothing like this will happen again. We appreciate your patience and understanding as we work to resolve this issue, and we hope to have the pleasure of welcoming you back in the future.

3 out of 5
Toilet seat not clean, rug not vacuumed,coffee left in coffee pot in room.

Posted by on Oct 5, 2021

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Comment from Hotel Management

Oct 6, 2021 by FOM

Joyce, We are very sorry that you experienced these issues. We will do everything within our power to correct these issues, so it does not happen again in the future. Thank you for informing us about your experience, we appreciate all feedback. Have a great day and thank you for your visit! Front Office Management

4 out of 5
Quiet

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jun 27, 2021 by Front Desk Management

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Perfect customer service. Friendly and attentive.

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 6, 2019 by -Front Office Management-

We are very happy you enjoyed your stay! We hope to see you in the future! Thank you for your feedback and as always we wish you safe travels!

Property Features

Public spaces have free WiFi. You'll find a business center on site. Barbecue grills, a vending machine, and a front-desk safe are also featured at Western Inn. Free self parking is available. Smoking is allowed in designated areas at this Green River motel.

  • 31 guestrooms or units
  • Business facilities
  • Front desk (limited hours)
  • Front-desk safe
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Western Inn offers 31 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - midnight. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - midnight.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15.00 per accommodation, per stay, plus a deposit of USD 100.0 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at midnight
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Cash deposit required
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 15.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Western Motel Green River
  • Western Green River
  • Western Motel
  • Western Inn Motel
  • Western Inn Green River
  • Western Inn Motel Green River

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.