"Lobbt was being renovated so kind of a mess but room was nice size and clean " More
Downtown Rochester stay
At this Downtown Rochester hotel, you'll be within a 5-minute walk of Genesee River and Blue Cross Arena. Rochester Riverside Convention Center and Genesee River's High Falls are also within half a mile (1 km).
Multiple dining options
This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a computer station, and luggage storage are also offered.
Mar 19, 2023 by Holiday Inn Rochester Downtown.
Thank you for your feedback about your recent stay at the Holiday Inn Rochester Downtown.As a valued guest, we appreciate your feedback and are disappointed to hear that you did not a good stay. I sincerely apologize that we did meet your expectations, and for the issues and inconveniences you encountered during your stayAgain, I sincerely apologize for the issues and inconveniences you encountered during your stay. Thank you again for your time.
Sep 3, 2022 by Guest Services Team
Thank you for sharing your experience at the Holiday Inn Rochester Downtown.As valued guest, we appreciate your feedback, and we are delighted to hear you had an enjoyable stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Apr 28, 2022 by Michael M. - Front Office Manager
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 15024 square feet (1396 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Rochester NY - Downtown, an IHG Hotel. For a fee, parking is available. This 3-star Rochester hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Holiday Inn Rochester NY - Downtown, an IHG Hotel offers 217 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
River Club - This restaurant serves breakfast only.
State Street Bar & Grill - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
