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Get an overview of this hotelElegant adults-only beach resort

With a stay at Viceroy Riviera Maya in Playa del Carmen, you'll be by the ocean and convenient to Gran Coral Golf and El Camaleon Golf Club.

This 5-star resort is within close proximity of Guadalupe Church and 28 de Julio Square.

Make yourself at home in one of the 41 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Rooms have private furnished patios. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request).

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Viceroy Riviera Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

Some rates at Viceroy Riviera Maya are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Viceroy Riviera Maya like an outdoor pool and a health club.

Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. High-speed wired and wireless Internet access is complimentary. This luxury resort also offers a spa tub, a steam room, and a garden. Parking is available onsite for a surcharge.

  • Valet parking (surcharge) 
  • Total number of rooms - 41 
  • Airport transportation (surcharge) 
  • Breakfast available (surcharge) 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Sauna 
  • Snack bar/deli 
  • 24-hour front desk 
  • Concierge services 
  • Area shuttle (surcharge) 
  • Health club 
  • Garden 
  • Library 
  • Bar/lounge 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Number of restaurants - 2 
  • Beach umbrellas 
  • Free beach cabanas 
  • Beach sun loungers 
  • Beach towels 
  • Spa tub 
  • Steam room 
  • Outdoor pool 
  • Wedding services 


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Valet parking (surcharge)

Room Amenities

  • DVD player 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Separate sitting area 
  • Furnished patio 
  • Access via exterior corridors 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Ceiling fan 
  • Phone 
  • Free local calls 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • In-room massage available 
  • Slippers 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Private plunge pool 
  • Room service (24 hours) 
  • Egyptian-cotton sheets 
  • Espresso maker 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

La Marea - This beachfront restaurant serves dinner only. Open select days.

Coral Grill and Bar - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.


Start your morning with a cooked-to-order breakfast, available each day from 7 AM to 11 AM for a surcharge. You can order up room service around the clock.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Windsurfing nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Scuba diving nearby 
  • Pilates classes on site 
  • Yoga classes/instruction on site 
  • Snorkeling nearby 

Spa Services

Wayak has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub.

  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Body treatments 
  • Facial treatments 

Hotel Policies


Check-in time ends at midnight

Minimum check-in age is 16

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is 11 AM

Payment types


  • Pets allowed for an extra charge of USD 50 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 14

Caters to adults only

No rollaway/extra beds available

No cribs (infant beds) available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Airport shuttle fee: USD 240 per vehicle (roundtrip)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Riviera Maya Viceroy
  • Viceroy Maya
  • Viceroy Maya Riviera
  • Viceroy Riviera
  • Viceroy Riviera Maya
  • Viceroy Riviera Maya Hotel
  • Viceroy Riviera Maya Hotel Playa del Carmen
  • Viceroy Riviera Maya Playa del Carmen
  • Tides Riviera Maya Hotel
  • Tides Riviera Maya Resort
  • Viceroy Riviera Maya Playa Del Carmen, Mexico

We should mention

Children 13 years old and younger are not permitted at this adults-only property.

Awards & Affiliations

  • Viceroy Riviera Maya is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

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