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Hotel Description

A luxury stay in Playa del Carmen awaits you at Viceroy Riviera Maya, a recipient of the prestigious Conde Nast Gold List award in 2013. You'll be 5 km (3.1 mi) from El Camaleon Golf Club and 19.5 km (12.1 mi) from Xcaret Eco Theme Park. Highlights at this beach resort include 2 restaurants, a full-service spa, and an outdoor swimming pool.

All 41 rooms feature flat-screen TVs with satellite channels, and you can enjoy private plunge pools, free WiFi, and free wired Internet. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Furnished patios, sitting areas, and DVD players are also available.

A relaxing visit to wayak can include deep-tissue massages, hot stone massages, and mani/pedis along with access to the sauna and spa tub. The restaurant, La Marea, is open for dinner. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the health club, spa tub, and sauna as well as access to yoga classes. Plus you'll find free WiFi in public areas and a snack bar/deli. Cooked-to-order breakfast is available daily between 7 AM and 11 AM. There's also valet parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 5-star Playa del Carmen resort include Gran Coral Golf and Plaza Las Americas.

Luxury Villa King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$429 per night

Luxury Villa, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Royal villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Beachfront Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

All-inclusive Details

All-inclusive room rates at Viceroy Riviera Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Viceroy Riviera Maya are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Viceroy Riviera Maya like an outdoor pool and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This luxury resort also offers a spa tub, a steam room, and a garden. Parking is available for a fee.

  • 41 guestrooms or units
  • 2 dining venues
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (51.6 km / 32.1 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Viceroy Riviera Maya offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature private plunge pools and DVD players. Rooms open to furnished patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private Plunge Pool
  • Private patio (furnished)
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Espresso maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

La Marea - This beachfront restaurant serves dinner only. Open select days.

Coral Grill and Bar - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Wayak has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 16

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 50 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Airport shuttle fee: USD 116 per vehicle (one-way)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riviera Maya Viceroy
  • Viceroy Maya
  • Viceroy Maya Riviera
  • Viceroy Riviera
  • Viceroy Riviera Maya
  • Viceroy Riviera Maya Hotel
  • Viceroy Riviera Maya Hotel Playa del Carmen
  • Viceroy Riviera Maya Playa del Carmen
  • Tides Riviera Maya Hotel
  • Tides Riviera Maya Resort
  • Viceroy Riviera Maya Playa Del Carmen, Mexico

You should know

  • Children 14 years old and younger aren't allowed at this property.

Awards & Affiliations