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Get an overview of this hotelElegant adults-only beach resort

With a stay at Viceroy Riviera Maya in Playa del Carmen, you'll be by the ocean and convenient to Gran Coral Golf and El Camaleon Golf Club.

This 4.5-star resort is within close proximity of Guadalupe Church and Coco Beach.

Make yourself at home in one of the 41 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Rooms have private furnished patios. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries.

Pamper yourself with a visit to the spa, which offers body treatments and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Viceroy Riviera Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

Some rates at Viceroy Riviera Maya are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Viceroy Riviera Maya like an outdoor pool and a health club.

Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. High-speed wireless Internet access is complimentary. This luxury resort also offers a spa tub, a steam room, and a sauna. Onsite parking is available (surcharge).

  • Valet parking (surcharge) 
  • Total number of rooms - 41 
  • Airport transportation (surcharge) 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Tours/ticket assistance 
  • Free WiFi 
  • 24-hour front desk 
  • Health club 
  • Garden 
  • Library 
  • Concierge services 
  • Laundry facilities 
  • Sauna 
  • Bar/lounge 
  • Rooftop terrace 
  • Snack bar/deli 
  • Area shuttle (surcharge) 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Number of restaurants - 2 
  • Beach umbrellas 
  • Free beach cabanas 
  • Beach sun loungers 
  • Beach towels 
  • Spa tub 
  • Steam room 
  • Outdoor pool 
  • Wedding services 


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Room service (limited hours) 
  • DVD player 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Separate sitting area 
  • Furnished patio 
  • Access via exterior corridors 
  • Climate control 
  • Air conditioning 
  • Free newspaper 
  • Ceiling fan 
  • Phone 
  • Free local calls 
  • Free bottled water 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Designer toiletries 
  • In-room massage available 
  • Slippers 
  • Bathrobes 
  • Hair dryer 
  • Deep soaking bathtub 
  • In-room safe 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Private plunge pool 
  • Egyptian-cotton sheets 
  • Espresso maker 

Where to Eat

La Marea - This beachfront restaurant serves dinner only. Open select days.

Coral Grill and Bar - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Windsurfing nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Skydiving nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Pilates classes on site 
  • Yoga classes/instruction on site 
  • Scuba diving nearby 
  • Snorkeling nearby 

Spa Services

Wayak has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub.

  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Body treatments 
  • Facial treatments 

Hotel Policies


Minimum check-in age is 16

Check-in time starts at 3 PM


Check-out time is 11 AM

Payment types


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 14

Caters to adults only

No rollaway/extra beds available

No cribs (infant beds) available


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 240 per vehicle (roundtrip)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50+ tax & service fee per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 13 years old and younger are not permitted at this adults-only property.

Awards & Affiliations

  • Viceroy Riviera Maya is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.
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