Friendliest staff, great included amenities/food! Posted Aug 14, 2015
We absolutely LOVED our stay at The Royal. I cannot say enough great things about each and every employee there. The restaurant and sports and entertainment staff especially were kind and made us feel right at home (even remembering our drink orders and names!) The food at this resort is absolutely incredible. We loved all of the options, and tried every restaraunt at least once. (Definitely go to the tapas plave for lunch and go to the taco bar!!! Coming from austin texas (with amazing tacos), we thought it would be hard to beat. But they do it! We loved the staff there especially. They were all excellent. We also loved the restaraunts for dinner and all the specialty drink cocktails. The tequila bar was a great quiet spot with great bartenders at night. The activities were top notch too! We loved the entertainment staff. We did water aerobics, made bracelets, watched them make ceviche, salsa dancing, dancing at the dance party night in the hotel lobby, the bike tour and tons of other things! The staff was excellent. The location and facilities of the hotel are also amazing. It's right in the middle of downtown playa del Carmen so tons of shops and additional food options (not that we were ever tired of the food at the resort, but we were only there 5 nights!) The pool was fun, very lively but also some quiet spots. Tons of chairs that suit everyone-with shade, In the pool, etc. we also loved the beach cabanas Great hotel!