Posted Nov 4, 2015 on Expedia
The hotel and staff was GREAT. The food options were perfect, lots to choose from-very tasty . I been to lots of hotel in the caribbean: Sandals, Beaches, Iberostar, and more; this is on my #1 list...The only problem I had was with the sales people that were trying to sell their packages that they call their PLATINUM SERVICE, they are very aggressive, made me feel very uncomfortable. We was going out (Andre) was very inquisitive, he wanted to know where we were going, who we were going to see, and when we were coming back. Thought that was information was not needed for him and he was very RUDE. For that reason, I would not visit that hotel if he is there . I would encourage family and friends to visit because the hotel and service was great . I am going to let family and friends know about these sales people and to stay clear of Andre.