Book your room at The Palm at Playa
Get an overview of this hotelAdults-only beach hotel
The Palm at Playa is in the heart of Playa del Carmen, walking distance from Central Square and Nuestra Senora del Carmen Catholic Church.
This 4-star hotel is within close proximity of Yucatek Divers and Quinta Alegria.
Make yourself at home in one of the 69 individually decorated guestrooms, featuring iPod docking stations and LCD televisions. Cable television is provided for your entertainment. Partially open bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and ceiling fans.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a fitness center. Additional features include complimentary wireless Internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Mingle with other guests at a complimentary reception, held daily. Quench your thirst with your favorite drink at a swim-up bar.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This hotel has facilities measuring 1076 square feet (100 square meters), including a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.Information missing or incorrect? Tell us!Opens in a new window
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at The Palm at Playa like an outdoor pool, a spa tub, and a fitness center.
Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. The hotel offers a restaurant and a coffee shop/café. A swim-up bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access. This beach hotel also offers a rooftop terrace, a garden, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.
- Conference space size (feet) - 1076
- Conference space size (meters) - 100
- Pool umbrellas
- Year Built 2012
- Area shuttle (surcharge)
- Spa treatment room(s)
- Direct access to private beach
- Pool sun loungers
- Concierge services
- Total number of rooms - 69
- Number of floors - 3
- Number of buildings/towers - 3
- Airport transportation (surcharge)
- Spa tub
- Free breakfast
- Coffee shop or café
- Spa services on site
- 24-hour front desk
- Dry cleaning/laundry service
- Fitness facilities
- Ferry terminal shuttle (surcharge)
- Free WiFi
- Tours/ticket assistance
- Laundry facilities
- One meeting room
- Multilingual staff
- Parking (limited spaces)
- Rooftop terrace
- Luggage storage
- Beach towels
- Beach umbrellas
- Beach sun loungers
- Free grocery shopping service
- Free self parking
- Free reception
- 24-hour business center
- Outdoor pool
- Swim-up bar
- Wedding services
Available in some public areas: Free WiFi
Free self parking, Parking (limited spaces)
- Ceiling fan
- Partially open bathroom
- Hypo-allergenic bedding available
- Room service (limited hours)
- Hair dryer
- Premium bedding
- Connecting/adjoining rooms available
- Air conditioning
- Access via exterior corridors
- Climate control
- Daily housekeeping
- Free toiletries
- In-room massage available
- Rainfall showerhead
- Iron/ironing board
- Blackout drapes/curtains
- In-room safe (laptop compatible)
- Cable TV service
- iPod docking station
- Down comforter
- Individually furnished
- Individually decorated
- LCD TV
Where to Eat
A complimentary cooked-to-order breakfast is served each morning between 7 AM and 11 AM. A complimentary manager's reception is offered each day.
Aroma Cilantro - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Roof Club - This poolside rooftop bar specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Nearby Things to Do
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Skydiving nearby
- Golfing nearby
- Bicycle rentals nearby
- Ecotours nearby
- Yoga classes/instruction on site
- Beach yoga on site
- Number of treatment rooms 2
- Couples treatment rooms
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Sports massage
- Body scrubs
- Aromatherapy treatments
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
Check-in time starts at 3 PM
Check-out time is Noon
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No rollaway/extra beds available
Minimum guest age is 14
Caters to adults only
No cribs (infant beds) available
No pets or service animals allowed
- Resort fee: USD 5.00 per accommodation, per night
- Airport shuttle fee: USD 150 per room (roundtrip)
- Palm Hotel Playa
- Palm Playa
- Playa Palm
- The Palm At Playa Riviera Maya/Playa Del Carmen, Mexico
We should mention
This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 14 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.
Awards & Affiliations
- This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.