The Palm at Playa places you in the center of Playa del Carmen, within a short 5-minute stroll of Central Square and Nuestra Senora del Carmen Catholic Church. Highlights at this beach hotel include 2 restaurants, an outdoor swimming pool, and free cooked-to-order breakfast.
All 69 individually decorated rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Premium bedding and down comforters invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and free toiletries. Room service, free bottled water, and in-room massages are also available.
A pampering day can include deep-tissue massages and Swedish massages along with body scrubs, facials, and aromatherapy. The restaurant, Sabor a Mar, serves seafood and is open for breakfast, lunch, and dinner. Roof Club is the hotel's own rooftop bar. Enjoy the fitness center, spa tub, and pool loungers as well as access to bike rentals. Other amenities include free WiFi in public areas, a free manager's reception, and a coffee shop/café. Free breakfast is available daily between 7 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle.
Attractions within a 15-minute drive of this 4-star Centro hotel include El Camaleon Golf Club and Xcaret Eco Theme Park.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at The Palm at Playa like an outdoor pool, a spa tub, and a fitness center. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the swim-up bar. Public spaces have free WiFi. This beach hotel also offers a rooftop terrace and a garden. Limited free parking is available on a first-come, first-served basis.
Property shuttles: Airport shuttle, area shuttle, and ferry terminal shuttle
Parking: Free self parking
The Palm at Playa offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Bathrooms are partially open
In-room dining (limited hours)
Massage in room (surcharge)
Iron and ironing board
Exterior corridor access
Climate control (air conditioning)
Connecting rooms available
Food & Drink
Guests are served free cooked-to-order breakfast daily from 7 AM to 11 AM. The hotel hosts a free manager's reception daily.
Sabor a Mar - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Love Restaurant - This poolside restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Roof Club - This rooftop bar is located by the pool. Happy hour is offered.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Beach yoga on site
Bicycle rentals on site
Yoga classes/instruction on site
Number of treatment rooms 2
Couples treatment rooms
Deep tissue massage
If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.
Check-in time starts at 3 PM
Check-in time ends at 11:30 PM
Special check-in instructions:
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.
Check-out by noon
Children and extra beds
Children 14 and younger are not allowed at this adults-only property. All guests older than 14 are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets and service animals are not allowed at The Palm at Playa
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Please note: The guestrooms and property amenities at this hotel are not accessible to wheelchairs at this time. For more details, please contact the office using the information on the reservation confirmation received after booking.
The Palm at Playa offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 14 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Buy One Massage Get the Second Free Book a stay in any room or rate category for travel now-June 30, 2016 and September 1-October 31, 2016, and receive 1 massage service free when you purchase a massage service at the hotel spa. Full details at check-in. Discount is not applicable to single service. Spa discount details provided at check-in. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Not applicable for Spa products. Other restrictions and blackout dates may apply.