95% Based on 1756 reviews TripAdvisor Traveler Rating 5 out of 5

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Hotel Description

A luxury stay in Playa del Carmen awaits you at Rosewood Mayakoba. You'll be within a 20-minute walk of El Camaleon Golf Club and 4 km (2.5 mi) from Tres Rios Ecopark. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools, and a full-service spa.

Flat-screen TVs with satellite channels are featured in all 130 rooms, and you can enjoy private plunge pools, free WiFi, and furnished patios. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Additionally, iPod docks, living rooms, and separate bathtubs and showers are available.

A day of pampering at Sense Spa can include massages, body wraps, and facials along with access to the sauna and spa tub. The restaurant, Casa del Lago, serves international cuisine and is open for breakfast, lunch, and dinner. Agave Azul Tequila Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find free cabanas, and enjoy the 2 outdoor tennis courts and golf course. Business travelers can take advantage of conference space, a business center, and limo/town car service. Additionally, you'll find free WiFi in public areas, a health club, and a sauna. Breakfast is available daily between 7 AM and 11 AM. There's also the convenience of free valet parking.

With a stay at this 5-star Mayakoba hotel, you'll be 18.5 km (11.5 mi) from Xcaret Eco Theme Park.

Reviews from Trip Advisor

Trip Advisor aggregated rating

95% of guests recommend out of 1756 reviews

Excellent 1577
Good 131
Average 29
Poor 12
Terrible 7
Value <span>4.5</span> out of 5
Rooms <span>5.0</span> out of 5
Cleanliness <span>5.0</span> out of 5
Service <span>5.0</span> out of 5

Property Features

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Summer fun is a breeze at Rosewood Mayakoba, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Valet parking is free.

  • 1 floor
  • 130 guestrooms or units
  • 2 dining venues
  • Built in 2008
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Children's pool
  • Supervised childcare/activities (free)
  • Separate living room
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (47 km / 29.2 mi)
  • Parking: Free valet parking

Room Amenities

Rosewood Mayakoba offers 130 air-conditioned accommodations, which are accessible via exterior corridors and feature private plunge pools and iPod docking stations. Rooms open to furnished patios. Accommodations offer separate living rooms. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private Plunge Pool
  • Private patio (furnished)
  • Living room
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 7 AM to 11 AM.

Casa del Lago - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Punta Bonita - This beachfront restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Agave Azul Tequila Bar - Overlooking the pool, this bar specializes in sushi and serves light fare only.

24-hour room service is available.

Nearby Activities

A golf course, outdoor tennis courts, a health club, and complimentary bicycles are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna. Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Free bicycles on site
  • Golf driving range on site
  • Golfing on site
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Volleyball on site
  • Kayaking on site
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Boat tours nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Sense Spa has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 16

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Weight limit: 10 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: MXN 800 per person (approximately)
  • An early check-in fee will be charged
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mayakoba
  • Mayakoba Rosewood
  • Rosewood Mayakoba
  • Rosewood Mayakoba Hotel
  • Rosewood Mayakoba Hotel Playa del Carmen
  • Rosewood Mayakoba Playa del Carmen
  • Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico

You should know

  • Rosewood Mayakoba offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.