Book your room at Playacar Palace All Inclusive
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Get an overview of this hotelSerene oceanfront resort adjacent to Playa del Carmen
Located in Playa del Carmen (Playacar), Playacar Palace All Inclusive is minutes from Playa del Carmen Maritime Terminal and Yucatek Divers.
This 4-star resort is within close proximity of Central Square and Nuestra Senora del Carmen Catholic Church.
Make yourself at home in one of the 200 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at one of the resort's 4 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at a poolside bar, a swim-up bar, or one of 4 bars/lounges. A complimentary breakfast is included.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Information missing or incorrect? Tell us!
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
- Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Supervised activities for children between 4 and 12 years old
- Onsite entertainment and activities
- Golf green fees
- Motorized water sports
- Scuba-diving certification
- Scuba-diving lessons
- Premium and/or non-domestic beverages
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Offsite tours
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information). Complimentary wireless Internet access is provided to guests.
Adjacent to the Cozumel Island ferry terminal and one block from downtown Playa del Carmen, the Playacar Palace All Inclusive sits on the sparkling sands of the Caribbean Sea. Guests have use of a meandering oceanfront pool. A full-service spa and spa boutique are on site. Babysitting services are available for a surcharge, and ages 4–12 can join in arts and crafts and other supervised activities at the resort's kids club.
Dining options include casual buffets, Italian and Asian specialty restaurants, and 24-hour room service. Exchange privileges with several companion resorts include couples-only Sun Palace. The resort provides complimentary valet parking and a shuttle service to and from the airport can be arranged for a surcharge.
- Number of buildings/towers - 1
- Beach umbrellas
- Beach sun loungers
- Beach towels
- Babysitting or childcare (surcharge)
- Free valet parking
- Free WiFi
- Full-service spa
- Poolside bar
- Swim-up bar
- Free use of nearby fitness center
- Children's club (free)
- Multilingual staff
- 24-hour front desk
- Total number of rooms - 200
- Gift shops or newsstand
- Dry cleaning/laundry service
- Number of floors - 5
- Tennis on site
- Number of bars/lounges - 4
- Business center
- Free breakfast
- Concierge services
- 24-hour fitness facilities
- Number of outdoor pools - 2
- Designated smoking areas
- Tours/ticket assistance
- Luggage storage
- Hair salon
- Shopping on site
- Meeting rooms 2
- Free self parking
- Number of restaurants - 4
- Children's pool
- Wedding services
Family Friendly Amenities
- Family Hotel
- Outdoor pools
- Children's pool
- Free Wi-Fi
- Children's club (free)
- Babysitting or childcare (surcharge)
- Cribs/infant beds (complimentary)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking, Free valet parking
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Premium bedding
- Room service (24 hours)
- Air conditioning
- Climate control
- Free local calls
- Free long-distance calls
- Minibar (stocked, free items)
- Coffee/tea maker
- Free bottled water
- Turndown service
- Designer toiletries
- Jetted bathtub
- Free toiletries
- Hair dryer
- Separate bathtub and shower
- Iron/ironing board
- Satellite TV service
- Daily housekeeping
- Private bathroom
- LED TV
- Rollaway/extra beds (free)
- Free WiFi
- In-room safe (laptop compatible)
- Blackout drapes/curtains
Where to Eat
All meals, beverages, and gratuities at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
Cafe del Mar - Casual buffet restaurant. International and Mexican fares. Wet clothing or uncovered swimwear not permitted. Breakfast, lunch, and dinner.
Terrazza - A la carte Italian cuisine. Dress code enforced. Dinner.
MoMoNoHaNa - A la carte Asian cuisine. Dress code enforced. Dinner.
Room service - Available 24 hours a day.
Guests can also take advantage of privilege-exchange programs at all Palace resorts.
Bars at the Playacar Palace All Inclusive on the Riviera Maya include poolside, swim-up, and lobby options.
Nearby Things to Do
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
A large outdoor pool with swim-up bar meanders along the oceanfront and is surrounded by a large sundeck and lounge chairs that face the sea. Tennis courts and beach volleyball are also provided. Ages 4–12 have access to a complimentary kids club and a children's pool.
For additional surcharges, guests can play at the 27-hole Jack Nicklaus Signature golf course at Moon Golf & Spa Resort.
Guests also have access to snorkeling equipment (surcharge) at companion resort Cozumel Palace and to the beaches and swimming pools at several other companion resorts.
Other popular recreational activities include fishing excursions, scuba diving, horse riding, and parasailing (surcharges for all). The resort can assist with arrangements.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Snorkeling nearby
- Surfing/boogie boarding nearby
- Windsurfing nearby
- Sailing nearby
- Scuba diving nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Parasailing nearby
- Volleyball on site
- Hot stone massage
- Deep tissue massage
- Steam room in spa
- Number of treatment rooms 6
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Sauna in spa
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Roll-in shower
- Accessible bathroom
- Accessible parking
- In-room accessibility
Check-in time ends at Midnight
Check-in time starts at 3 PM
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed
We should mention
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.
Up to USD 2500 Resort Credit Promotion
Book a minimum 3-night stay for travel now - December 23, 2016 and receive a resort credit valid towards select resort services and amenities, including golf, spa, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay:
- USD 500 resort credit with a 3-night stay
- USD 750 resort credit with a 4-night stay
- USD 1500 resort credit with a 5-8 night stay
- USD 2000 resort credit with a 9-11 night stay
- USD 2500 resort credit with a 12-night minimum stay
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will include the following:
- Access to the facilities and restaurants at the resort’s sister properties, including:
- Beach Palace Resort All Inclusive
- Isla Mujeres Palace All Inclusive Resort
- Moon Palace Golf & Spa Resort All Inclusive
- Sun Palace Couples Only All Inclusive
- Cozumel Palace All Inclusive
Complimentary Honeymoon Offer
Book a 3-night minimum stay in any room and rate category and contact the property after booking using the information on the reservation confirmation received after booking to receive the following benefits:
- Mini honeymoon cake
- Bottle of sparkling wine
- Complimentary honeymoon dinner at select restaurants
- 2 honeymoon t-shirts
- Breakfast in bed (upon request)
- Guaranteed turndown service
- Honeymoon desk
- Late check-out until 6 PM (subject to request and availability)
Kids Stay, Play, and Eat Free
Book a stay in any room or rate category now - August 28, 2016 for travel June 1 - August 31, 2016 and kids 12 and under stay, play, and eat for free.
Must book any room or rate category to receive benefits. Full details at check-in. Children 12 and younger eat free when ordering from the children's menu and dining with paying adults order from the regular menu. Limited to 2 children per room. Taxes and gratuity may not be included. No refunds for any unused portion of offer. There are no room charges for children 12 and younger when sharing a room with adults and using existing bedding. Free stay reflected in rate displayed at time of booking. Reservations with overlapping dates qualify for this promotion; discount will apply for nights within travel window. Proof of child age required at check-in. In the event the child is over the age of 12 at check-in, the difference in rate will be charged at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.