Featured Image Lobby Lobby Sitting Area Lobby Sitting Area Lobby Sitting Area Concierge Desk Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Property Amenity Hotel Interior Hotel Front Hotel Front - Evening/Night Courtyard Exterior detail Exterior Exterior
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Room type

Deluxe Suite, 1 King Bed with Sofabed

Max Occupancy: 4 guests (up to 3 children)

Get an overview of this hotel3.5-star family-friendly hotel near Tulum Mayan Ruins

With a stay at Palms Tulum Luxury Hotel, you'll be centrally located in Tulum, convenient to Tulum National Park and Tulum Mayan Ruins.

This family-friendly hotel is within close proximity of Tulum Beach and Gran Cenote.

Make yourself at home in one of the 9 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your bed comes with down comforters, and all rooms are furnished with single sofa beds. Rooms have private furnished balconies. 40-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected.

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Hotel Amenities

Hotel Amenities

Palms Tulum Luxury Hotel features an outdoor pool and complimentary bicycles. Public areas are equipped with complimentary high-speed wireless Internet access. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a beach shuttle. This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 9 
  • Number of floors - 3 
  • Coffee/tea in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Beach shuttle (surcharge) 
  • Gift shops or newsstand 
  • Free WiFi 
  • Tours/ticket assistance 
  • Pool umbrellas 
  • Multilingual staff 
  • Garden 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Beach umbrellas 
  • Beach cabanas (surcharge) 
  • Free pool cabanas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Free self parking 
  • Year Built 2013 
  • Shopping on site 
  • Number of buildings/towers - 2 
  • Outdoor pool 
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Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Separate living room  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Kitchenette  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Separate dining area  
  • Sofa bed  
  • Full-sized refrigerator/freezer  
  • Microwave  
  • Cribs/infant beds (complimentary)  
  • DVD player  
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Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • DVD player 
  • Separate sitting area 
  • Furnished balcony 
  • Air conditioning 
  • Access via exterior corridors 
  • Phone 
  • Free local calls 
  • Kitchenette 
  • Coffee/tea maker 
  • Free bottled water 
  • Microwave 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • In-room massage available 
  • Slippers 
  • Shower only 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Sofa bed 
  • Rollaway/extra beds available 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Free WiFi 
  • Separate living room 
  • iPod docking station 
  • Separate dining area 
  • Full-sized refrigerator/freezer 
  • Stovetop 
  • Blackout drapes/curtains 
  • Cookware, dishware, and utensils 
  • Sofa bed size 
  • Free cribs/infant beds 
  • Separate bedroom 
  • LED TV 
  • Down comforter 
  • Individually furnished 
  • Individually decorated 
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Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Free bicycles on site 
  • Scooter/moped rentals nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Boat tours nearby 
  • Cave exploring/spelunking nearby 
  • Ziplining nearby 
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Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No pets or service animals allowed

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We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Up to 3 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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