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"Nice beach, nice pool, good food and nice people. Too bad the SPA was in renovation and the reservation didn't mention it. Bungalows on the beach are ... " More

By a verified traveler on Sat 07 Feb 2015

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Hotel Description

4-star beachfront hotel with outdoor pool

Beachfront retreat

Stay at this Playa del Carmen hotel and you'll be within half a mile (1 km) of Playa Xcalacoco and 2 miles (3 km) of Punta Esmeralda Beach. Gran Coyote Golf and Playa 88 are also within 3 miles (5 km).

Fun at the beach

This hotel features a restaurant, an outdoor pool, and a bar/lounge. There's no skimping on freebies - guests receive free breakfast, free WiFi, and free self parking. A garden, a snack bar/deli, and concierge services are also on offer.

Superior Studio

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Beach front bungalow private pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Double Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Beach front bungalow with Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Le Reve Beachfront Hotel ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Le Reve Beachfront Hotel

Everyone (1) Family (2)
5 out of 5

Posted by on Oct 2, 2021

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1 out of 5
The water at the pool is of color yellow. The only entrance to the beach is mined with rocks so you can’t enter the pool. The food drips oil. I requested my money back less that 30min after check in and full refund(which they denied) i left anyway and when i complaint to travelocity the hotel denied that i ever complaint. This is a fraud, i have filled this case with my credit card

Posted by on Jan 3, 2020

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Comment from Hotel Management

Feb 2, 2020 by Nora

Thank you for your feedback, we are very sorry for the inconveniences you have experienced, your comment is very important to us!

3 out of 5

Hotel with SPA with no SPA

Pros: beach and ppol
Cons: Get a SPA when your name is "Hotel and SPA", avoid rain in the room and add some noise insolation
Location: Xcaret is fantastic
Nice beach, nice pool, good food and nice people. Too bad the SPA was in renovation and the reservation didn't mention it. Bungalows on the beach are just unique. One thing to bear is the lack of sound insolation and if it rains... it rains inside. Luckily, it does not rain much.

Posted by , from San Francisco on Feb 7, 2015

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Comment from Hotel Management

Aug 19, 2016 by General Manager

Dear Guest, Thank you for your comments. Your feedback is very important to us. It`s thanks to our guests comments that we can improve our services in order to provide a unique experience and guest satisfaction

All-inclusive Details

  • Gratuities included
  • All meals included
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Childcare not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Room service during certain hours
  • Buffet-style meals included
  • A la carte dining included
  • A la carte or gourmet dining is limited
  • Number à la carte or gourmet meals - 3
  • Surcharge for premium or imported non-alcoholic beverages
  • Minibar not included
  • Local non-alcoholic beverages and soft drinks included
  • Surcharge for room service

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at Le Reve Beachfront Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 3 levels
  • Built in 2008
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Le Reve Beachfront Hotel offers 33 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Beds feature down comforters. LED televisions are featured in guestrooms. Bathrooms include showers. This Playa del Carmen hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • LED television
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free local cuisine breakfast daily from 8:00 AM to 11:00 AM.

Merlot Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Skydiving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer via required shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. Le Reve Beachfront Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 750.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 750.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Reve
  • Le Reve Hotel
  • Le Reve Hotel Playa del Carmen
  • Le Reve Playa del Carmen
  • Reve Hotel
  • Le Reve Hotel & Spa Riviera Maya/Playa Del Carmen, Mexico
  • Le Reve Hotel And Spa
  • Reve Boutique Beachfront Hotel Playa del Carmen
  • Reve Boutique Beachfront Hotel
  • Reve Boutique Beachfront Playa del Carmen
  • Reve Boutique Beachfront

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.