Get an overview of this hotelPlaya del Carmen hotel in Avenida Constituyentes with outdoor pool and massage/treatment rooms

With a stay at Koox Caribbean Paradise Hotel, you'll be centrally located in Playa del Carmen, steps from Quinta Alegria and minutes from Nuestra Senora del Carmen Catholic Church.

This hotel is within close proximity of Pier Navega and Mamitas Beach Club.

Make yourself at home in one of the 40 air-conditioned rooms featuring plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features gift shops/newsstands and tour/ticket assistance.

Breakfast is available for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available on request).

Hotel Amenities

Hotel Amenities

Koox Caribbean Paradise Hotel features an outdoor pool, tour/ticket assistance, and multilingual staff. High-speed wireless Internet access is complimentary. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests. This Playa del Carmen hotel also offers gift shops/newsstands, concierge services, and laundry facilities.

Koox Caribbean Paradise Hotel has designated areas for smoking.

  • Airport transportation - drop-off (surcharge) 
  • Total number of rooms - 40 
  • Number of floors - 3 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free WiFi 
  • 24-hour front desk 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Luggage storage 
  • Concierge services 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Year Built 2000 
  • Free parking nearby 
  • Beach towels 
  • Number of buildings/towers - 1 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free parking nearby

Room Amenities

  • Rollaway/extra beds available 
  • Air conditioning 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • Hair dryer (on request) 
  • Rainfall showerhead 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Cribs/infant beds available 
  • Cable TV service 
  • Free WiFi 
  • Individually furnished 
  • Plasma TV 

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby 
  • Bicycle rentals nearby 
  • Ecotours nearby 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • Minimum Spring Break check-in age is 16 years old.

No pets or service animals allowed


Hotel Name

We should mention

Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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