With a stay at Koox Caribbean Paradise Hotel, you'll be centrally located in Centro, steps from Quinta Alegria and Riviera Art Gallery.

This hotel is within close proximity of Nuestra Senora del Carmen Catholic Church and Pier Navega.

Make yourself at home in one of the 40 air-conditioned rooms featuring plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and both irons/ironing boards and cribs/infant beds are available on request.

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and concierge services.

Breakfast is available for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available on request).

Property Features

As a guest of Koox Caribbean Paradise Hotel, you'll find an outdoor pool, tour/ticket assistance, and multilingual staff. Public spaces have free WiFi. A shuttle from the hotel to the airport (available on request) is available for a fee. Koox Caribbean Paradise Hotel also features gift shops/newsstands, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this Centro hotel.

  • 1 building
  • 40 guestrooms or units
  • 3 levels
  • Built in 2000
  • Towels for the beach
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Koox Caribbean Paradise Hotel offers 40 air-conditioned accommodations with complimentary toiletries. Each accommodation is individually furnished. Plasma televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Centro hotel provides complimentary wireless high-speed Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Plasma television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Hair dryer available
  • Safe (surcharge)
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby 
  • Bicycle rentals nearby 
  • Ecotours nearby 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Airport transportation is offered on request. Please make arrangements in advance by contacting the property.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pets

  • Pets and service animals are not allowed at Koox Caribbean Paradise Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No onsite parking is available.
  • Minimum Spring Break check-in age is 16 years old.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
  • Late check-out fee: USD 35
  • In-room safe fee: USD 5 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Name

  • Caribbean Paradise Hotel
  • Hotel Caribbean Paradise
  • Koox Caribbean Paradise
  • Koox Caribbean Paradise Hotel
  • Koox Caribbean Paradise Hotel Playa del Carmen
  • Koox Caribbean Paradise Playa del Carmen
  • Caribbean Paradise Hotel Playa Del Carmen
  • Caribbean Paradise Resort And Spa

You should know

Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Registered guests are the only ones allowed to be in guestrooms. Pets and service animals are not allowed on site.