"This is a great place. However the beach isn’t what I expected. Other then that everything was wonderful " More
Beachside getaway
Stay at this Puerto Morelos property and you'll be within half a mile (1 km) of Arrecife de Puerto Morelos National Park and 2 miles (3 km) of Artisans Market. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 miles (3 km).
All-inclusive
This all-inclusive property features a full-service spa, a marina, and 5 restaurants. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.
Feb 2, 2024 by Dear Tanya,
First of all, we would like to thank you for this review of our facilities based on your stay with us.We feel happy to identify in your comments that this stay at Hotel Marina El Cid was positive and satisfactory, however, we understand your concerns in regard to the beach situation, we can assure you we have not lowered our guard and continue to work on the improvements that the las hurricanes and weather changes, as well as the arrival of seaweed, has impacted our seashore to be able to offer the service that has distinguishes our resort.We look forward to having the opportunity of serving you again soon.Best regards, El Cid Resorts.
Jan 30, 2024 by Dear Joseph,
We would like to start by extending our appreciation for sharing with us your qualifications for our resort based on this recent stay.As far as we can interpret in your rating you had a good time during your stay at our resort.We hope you return to our resort very soon, we will be glad to serve you again.Best regards,El Cid Resorts.
Feb 5, 2024 by Dear Jjonathan,
Thank you very much for sharing your evaluation of our facilities during this recent visit to our resort.It is a shame for us to conclude that your stay at El Cid has caused you dissatisfaction. We can assure you that our purpose has been to make our guests happy and make this visit an insurmountable vacation experience.Although determining that your expectations were not met disappointed us, we will be very pleased to bring comments to our management's attention.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,El Cid Resorts.
Jan 4, 2024 by Dear Christen,
Thank you very much for taking a minute of your time to qualify our service and facilitiesWe are very happy to hear that your vacation experience at our complex was excellent.We will be enchanted to have the opportunity to serve you again in the future.Cordially,El Cid Resorts.
Oct 30, 2023 by Dear April,
Thank you very much for taking the time to qualify our service on this website.We would love to know details of your recent stay, if your time permits, please write us through this media. We will be delighted to hear from you in the near future.Kind regards,El Cid Resorts.
Sep 6, 2023 by Dear Tommie,
On behalf of all the staff at Hotel Marina El Cid, We would like to thank you for rating our complex with the highest score on Google.It fulfills us to identify in your review that you enjoyed an incredible holiday with us.We hope to have the pleasure of being your hosts again in the near future.Sincerely, El Cid Resorts.
Sep 9, 2023 by Estimado Sr. Minaya,
A nombre de todo nuestro equipo, nos gustaría darle las gracias por compartir su reciente valoración para nuestras instalaciones a través de Expedia.Nos complace enormemente el conocer que su estadía con nosotros ha sido una experiencia completamente placentera y esperamos tener la fortuna de servirle nuevamente a usted y a su familia en un futuro cercano.Saludos cordiales, El Cid Resorts.
Sep 6, 2023 by Dear Daniel,
First off, we would like to extend our appreciation for sharing with us your qualifications for our resort based on this recent stay.As far as we can interpret in your rating you had a good time during your stay at our resort.We hope you return to our resort very soon, we will be glad to serve you again.Best regards, El Cid Resorts.
Aug 9, 2023 by Dear Miguel,
Thank you very much for sharing your positive rating of our resort on this platform.We are delighted to determine in your qualification that you enjoyed a second wonderful vacation experience at our resort.We hope you return to Ventus very soon.Sincerely,El Cid Resorts.
Aug 7, 2023 by Dear Miguel,
First off, we would like to extend our appreciation for sharing with us your qualification for our resort based on this recent stay.As far as we can interpret in your rating you spent a good time during your stay at our resort.We hope your return to our resort very soon, we will be glad to serve you again.Best regards, El Cid Resorts.EL Cid Resorts.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Entertainment
Not included
Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A business center and a meeting room are available. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive. Smoking is allowed in designated areas at this Colonial Puerto Morelos property.
Available in all rooms: WiFi (surcharge) , Wireless internet access
Free self parking , Free valet parking
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 7:00 AM to noon.
Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.
An outdoor tennis court and a marina are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. <
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.