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Get an overview of this hotel3-star hotel with outdoor pool and 24-hour front desk

With a stay at Hotel Hacienda Del Caribe, you'll be centrally located in Playa del Carmen, steps from Yucatek Divers and minutes from Playa del Carmen Maritime Terminal.

This hotel is within close proximity of Central Square and Nuestra Senora del Carmen Catholic Church.

Make yourself at home in one of the 34 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless Internet access and concierge services.

Take advantage of the hotel's room service (during limited hours).

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is available for a surcharge.

Hotel Amenities

Hotel Amenities

Hotel Hacienda Del Caribe features an outdoor pool, tour/ticket assistance, and a garden. Public areas are equipped with complimentary high-speed wireless Internet access. This Playa del Carmen hotel also offers concierge services, room service (during limited hours), and a safe deposit box at the front desk.

  • Airport transportation - pickup (surcharge) 
  • 24-hour front desk 
  • Number of floors - 3 
  • Newspapers in lobby (surcharge) 
  • Concierge services 
  • Tours/ticket assistance 
  • Total number of rooms - 34 
  • Garden 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Breakfast available (surcharge) 
  • Free WiFi 
  • Number of buildings/towers - 1 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning 
  • Coffee/tea maker 
  • Television 
  • Desk 
  • In-room climate control (air conditioning) 
  • Ceiling fan 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Room service (limited hours) 
  • Down comforter 
  • In-room safe 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 

Where to Eat

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Sailing nearby 
  • Scooter/moped rentals nearby 
  • Golf lessons available nearby 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 12:30 PM

Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 21 years old.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Parking height restrictions apply

No elevators

Please note: breakfast in served at a partner property, located 4 blocks away from the Hacienda Del Caribe by Encanto.


You'll be asked to pay the following charges at the property:
  • Airport shuttle transfer per adult: USD 65 (one way)
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 65 per room
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hacienda Caribe
  • Hacienda Caribe Playa del Carmen
  • Hotel Hacienda Caribe
  • Hotel Hacienda Caribe Playa del Carmen
  • Hacienda Del Caribe Hotel
  • Hacienda Del Caribe Playa Carmen
  • Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

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