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"This hotel is right on 5th Avenue so it is subject to all the street noise as well as the music that seems to go on most of the night from adjacent ba ... " More

By a verified traveler on Thu 06 Apr 2017

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Hotel Description

3.5-star aparthotel near Central Square

Seaside stay

With a stay at this Downtown Playa del Carmen aparthotel, you'll be within half a mile (1 km) of Central Square and 6 miles (10 km) of Xcaret Eco Theme Park. Xel-Há Park is 29.8 mi (47.9 km) away.

Round-the-clock service

A rooftop terrace is featured at this aparthotel, along with express check-in and dry cleaning. Luggage storage, laundry facilities, and concierge services are also on offer.

LCD TVs

The individually decorated apartments offer minibars and free local calls. Other amenities include premium bedding, down comforters, and LCD TVs with digital channels.

Family Master Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite -King side bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

El Punto Hotel Boutique ratings based on 2 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for El Punto Hotel Boutique

Everyone (2)
3 out of 5

Noisy and small.

Pros: Close to beach and friendly staff.
Cons: There were a few maintenance type issues that needed to be addressed.
Location: Great location if you want to be in the middle of the action.
This hotel is right on 5th Avenue so it is subject to all the street noise as well as the music that seems to go on most of the night from adjacent bars. We had our white noise machine with us and had to turn it up pretty loud every night in order to get any sleep. More of a young person's hotel, which we are not. The bathroom was minuscule, although the rest of the room was fine. Very friendly staff, which helped.

Posted by , from Colorado on Apr 6, 2017

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1 out of 5

Horrible room in a hotel without a beach club

Pros: Comfortable beds, nicely appointed room
Cons: If you choose to stay in this hotel make sure you get a room with an outside window. Plan to stay out late every night.
Location: The hotel is located in one of the noisiest places in town. Bar music rocks the room until 2:30 am.
AVOID THIS HOTEL. Our room was one of several that had no exterior window, just a window that opened into the upper space of an Italian restaurant. Noise from the street carried well into the room but air did not. Two of the light bulbs in the room were burned out. Many of the amenities were greatly overstated. The "Beach Club" is access to a club two blocks away that anyway can enter. Seems that's just a kick-back scheme for the hotel. Tiny bottles of water and coffee pods are provided for the first day only. After that they're extra charge. The TV mysteriously turned itself on at all hours of the day and night.

Posted by , from Washington on Mar 20, 2017

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About the Hotel El Punto Boutique & Beach Club

Location 5ta Avenida y Calle 8, Playa del Carmen, QROO 77710

Property Features

As a guest of El Punto Hotel Boutique, you'll find a rooftop terrace, tour/ticket assistance, and multilingual staff. An airport shuttle (available 24 hours) is available for a fee. El Punto Hotel Boutique also features concierge services, complimentary newspapers in the lobby, and laundry facilities. This 3.5-star Playa del Carmen aparthotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 3 levels
  • Terrace on the roof
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

El Punto Hotel Boutique offers 16 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 30-inch LCD televisions come with digital channels and Netflix. Bathrooms include showers, designer toiletries, and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

  • Minibar
  • HD television
  • Digital channels
  • Netflix
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game drive nearby
  • Water skiing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

El Punto Hotel Boutique offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at El Punto Hotel Boutique

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Staffed front desk
  • Children stay free - maximum age 5
  • No elevators
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards

Hotel Names

  • el Punto
  • el Punto Hotel
  • Hotel el Punto
  • Hotel Punto
  • Punto Hotel
  • Hotel El Punto Riviera Maya/Playa Del Carmen, Mexico
  • Hotel El Punto Adults Playa del Carmen
  • Hotel El Punto Adults
  • El Punto Adults Playa del Carmen
  • El Punto Adults
  • Hotel El Punto Boutique Beach Club Playa del Carmen
  • Hotel El Punto Boutique Beach Club
  • El Punto Boutique Beach Club Playa del Carmen
  • El Punto Boutique Beach Club
  • Hotel El Punto Riviera Maya/Playa Del Carmen Mexico
  • Hotel El Punto Adults only

You should know

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.