5.0 out of 5

This hotel is within close proximity of Nuestra Senora del Carmen Catholic Church and Mamitas Beach Club.

With a stay at Hacienda Paradise Boutique Hotel, you'll be centrally located in Playa del Carmen, steps from Riviera Art Gallery and Quinta Alegria.

Make yourself at home in one of the 33 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Enjoy recreational amenities such as an outdoor pool and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.

Enjoy a satisfying meal at a restaurant serving guests of Hacienda Paradise Boutique Hotel. Continental breakfasts are available daily for a fee.

Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Property Features

There's a restaurant on site. Public spaces have free WiFi. A roundtrip airport shuttle (available 24 hours) is available for a fee. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at Hacienda Paradise Boutique Hotel.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

  • 1 building
  • 33 guestrooms or units
  • 2 levels
  • Dining venue
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hacienda Paradise Boutique Hotel offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Nuestra Casa - This poolside restaurant serves breakfast only. Guests can enjoy drinks at the bar.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.

Breakfast

Start your morning with a continental breakfast, available each day from 7:30 AM to 10:30 AM for a surcharge.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Aromatherapy treatments 
  • Massages 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time ends at midnight

Check-in time starts at 3 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Pets

  • Pets: MXN 400 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 200 and a deposit of MXN 400.00 per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 10 kg)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
  • Breakfast fee: between MXN 150 and MXN 300 per person (approximately)
  • Airport shuttle fee: MXN 2208 per person (roundtrip)
  • Pet deposit: MXN 400.00 per night
  • Pet fee: MXN 400 per pet (varies based on length of stay) plus MXN 200 one-time cleaning fee

Hotel Name

  • Boutique Paradise
  • Hacienda Boutique Hotel
  • Hacienda Paradise
  • Hacienda Paradise Boutique
  • Hacienda Paradise Boutique Hotel
  • Hacienda Paradise Boutique Hotel Playa del Carmen
  • Hacienda Paradise Boutique Playa del Carmen
  • Hacienda Paradise Hotel
  • Hotel Boutique Hacienda
  • Hotel Hacienda Paradise
  • Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
  • Hotel Hacienda Paradise Boutique

You should know

Hacienda Paradise Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Registered guests are the only ones allowed to be in guestrooms. Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.