Ratings based on 820 Guest Reviews

Hear it directly from our travelers
4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
by A traveler from New Jersey

4.5 star all the way

Posted Jun 27, 2016 on Expedia
Our first time week vacation at Grand Bahia Príncipe Coba was great w/o any complain...the staff service, amenities, transportation with in the property, food, beach, entertainment, tour service for booking excursions and location to various exciting things to do i.e. Xel-ha, Xplor & Coba ... almost a 5 star. One minor critic when we exchange our $$ to Pesos there is only one cashier to complete the transaction...not so efficient! Overall EXCELLENT place to stay & explore!
Comment from Hotel Management
Aug 29, 2016 by Public Relations, Hotel Management
Dear Guest: On behalf of our team we appreciate you taking time to express your comments about your stay with us. Positive comments always motivate the staff to provide excellent service. We are more than happy to know that you enjoyed your holidays; as well as for targeting the points we can improve. All your observations are well received and we will do our best to reinforce the areas mentioned. If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. ; -) Best regards, Badía M. Temoltzin Grand Bahia Principe Coba
4 out of 5
by A traveler from Oklahoma City

Beautiful property with absolutely great food

Posted Jun 23, 2016 on Expedia
The main buildings are mostly open air with thatched roofs but are quite beautiful. The landscaping, pools and beach area are all quite nice. The food was five star quality in the restaurants and excellent in the buffet. There were two things that negatively impacted the experience: the air conditioning in the room was not very good although cool enough to sleep at night and the restaurants could also be uncomfortably warm.
Comment from Hotel Management
Aug 29, 2016 by Public Relations, Hotel Management
Dear Guest: We are delighted that you have spent your vacation with us and that you enjoyed your visit at our facility. It is a real pleasure to know that you enjoyed your holidays with us. We are very proud to have made a contribution into your excellent holiday. If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. ; -) Sending you our best regards, Badía M. Temoltzin Grand Bahia Principe Coba
4 out of 5
by A traveler from Colorado

Nice resort

Posted Jun 14, 2016 on Expedia
This is a nice resort for a reasonable price. Rooms were clean and fairly comfortable. The food was ok and the pools were nice. Beach access was easy and the beaches were very clean and beautiful.
Comment from Hotel Management
Aug 29, 2016 by Public Relations, Hotel Management
Dear Guest: Thank you for choosing our resort for your holidays. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate the time you took to share it. It is a pleasure to know that you enjoyed the food, the activities, the service, the staff and our facility. If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. ; -) Sending you our best regards, Badía M. Temoltzin Grand Bahia Principe Coba
3 out of 5
by A traveler from DFW

Posted Jun 11, 2016 on Expedia
Food was excellent. But transportation to the beach and other amenities is the problem. Consider that if you are looking to stay close to the beach.
Comment from Hotel Management
Aug 31, 2016 by Public Relations, Hotel Management
Dear Guest: On behalf of our team we appreciate you taking time to express your comments about your stay with us. Positive comments always motivate the staff to provide excellent service. We are more than happy to know that you enjoyed your holidays; as well as for targeting the points we can improve. All your observations are well received and we will do our best to reinforce the areas mentioned. If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. ; -) Best regards, Badía M. Temoltzin Grand Bahia Principe Coba
4 out of 5
by A traveler from Calgary AB

Very large hotel with many options

Posted Jun 3, 2016 on Expedia
Pros: Staff, comfort, little to no bugs
Cons: The size was just too large...I didn't like having to take carts to a dinner 10 minutes away.
Had a great time at the Grand Bahia...the staff were great and there were so many things to do
Comment from Hotel Management
Aug 31, 2016 by Public Relations, Hotel Management
Dear Guest: On behalf of our team we appreciate you taking time to express your comments about your stay with us. Positive comments always motivate the staff to provide excellent service. We are more than happy to know that you enjoyed your holidays; as well as for targeting the points we can improve. All your observations are well received and we will do our best to reinforce the areas mentioned. If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. ; -) Best regards, Badía M. Temoltzin Grand Bahia Principe Coba
4 out of 5
by jose paulo from São Paulo

Resort Maravilhoso

Posted May 30, 2016 on Hotels
não aproveitamos tudo que o hotel podia nos oferecer devido a falta de tempo mas na próxima vez..(e certamente vai ter)
4 out of 5
by GREGORY

Posted May 23, 2016 on Hotels
Très bon séjour au bahia Principe de Coba. Buffets et animations excellents. Personnel agréable et à l'écoute. Chambre très confortable mais mal insonorisée. Accessibilité aux transats des piscines (à l'ombre) compliquée voir impossible.
5 out of 5
by A traveler from NY

Great stay!!

Posted May 19, 2016 on Expedia
My stay @ Coba 5/6/16-5/13/16 was awesome! I have absolutely no complaints. The resort is well maintained and big! The trolley was very useful in getting around. Staff is very friendly and attentive, food was great; lots of variety! room was clean and comfortable. Overall great stay!! Would definitely return!
Comment from Hotel Management
May 23, 2016 by Public Relations, Hotel Management
Dear Guest: We are delighted that you have spent your vacation with us and that you enjoyed your visit at our facility. It is a real pleasure to know that you had a wonderful time, and you enjoyed the complex. It was honor for our entire team to be at your service again making your holiday enjoyable. We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. ;- ) Our best regards, Badía M. Temoltzin Grand Bahia Principe Coba
4 out of 5
by A traveler from C

Very Big Hotel

Posted May 11, 2016 on Expedia
Huge Property for this hotel, great staff, service is a bit slow but the staff are super nice and friendly.
Comment from Hotel Management
May 23, 2016 by Public Relations, Hotel Management
Dear Guest: Thank you for choosing our resort for your holidays. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate the time you took to share it. If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. ; -) Sending you our best regards, Badía M. Temoltzin Grand Bahia Principe Coba
4 out of 5
by J

This traveler left a rating score only Posted May 4, 2016 on Hotels