4.5 star all the way
Posted Jun 27, 2016 on Expedia
Our first time week vacation at Grand Bahia Príncipe Coba was great w/o any complain...the staff service, amenities, transportation with in the property, food, beach, entertainment, tour service for booking excursions and location to various exciting things to do i.e. Xel-ha, Xplor & Coba ... almost a 5 star. One minor critic when we exchange our $$ to Pesos there is only one cashier to complete the transaction...not so efficient! Overall EXCELLENT place to stay & explore!
Comment from Hotel Management
Aug 29, 2016 by Public Relations, Hotel Management
On behalf of our team we appreciate you taking time to express your comments about your stay with us.
Positive comments always motivate the staff to provide excellent service.
We are more than happy to know that you enjoyed your holidays; as well as for targeting the points we can improve. All your observations are well received and we will do our best to reinforce the areas mentioned.
If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. ; -)
Badía M. Temoltzin
Grand Bahia Principe Coba