4.1 out of 5

With a stay at Gran Porto Resort & Spa All Inclusive, you'll be centrally located in Playa del Carmen, steps from Pier Navega and minutes from Quinta Alegria.

This 4-star resort is within close proximity of Mamitas Beach Club and Nuestra Senora del Carmen Catholic Church.

Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and DVD players. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and a health club. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 7 restaurants, or stay in and take advantage of room service (during limited hours). Mingle with other guests at a complimentary reception, held daily. When you are in need of a refreshing drink, visit a beach bar or one of 5 bars/lounges, or 2 poolside bars.



Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities

  • Bicycling
  • Fitness facilities

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transportation to offsite activities

Property Features

Gran Porto Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Gran Porto Resort & Spa All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

This 4-star Playa del Carmen resort is smoke free.

  • 287 guestrooms or units
  • 3 levels
  • 4 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • 2 conference rooms
  • Built in 1999
  • Bar on the beach
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Water park access (complimentary)  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

Gran Porto Resort & Spa All Inclusive offers 287 air-conditioned accommodations with DVD players and minibars. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Playa del Carmen resort provides complimentary wireless high-speed Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2015.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds available
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Entertainment

The resort provides daily entertainment, including a renovated game room, scheduled activities, and live music in the lobby bar. Nightly entertainment includes live shows and theme parties on a modern stage.

Nearby Things to Do

A freeform pool is home to a full slate of daily activities, from contests to water volleyball, and features a shallow children's area. A second pool on the 3rd-floor terrace has a swim-up bar and is designated as a quiet area. Guests with children ages 4–12 can take advantage of the supervised child care and activities at a remodeled Oki kids' club with kids' concierge services, mini golf and mini waterpark, and theater performances. A new T-Zone for Teens has been added as well which includes areas for air hockey, foosball and ping pong.

The Gran Porto's recreation staff schedules daily activities, including area bicycle tours, cooking classes, aqua aerobics classes, and game tournaments. For guests who would rather go their own way, the hotel provides complimentary bicycles. An onsite health club includes a spa with sauna and steam room, a fitness center, and a beauty salon. An 18-hole golf course within 10 minutes away of the resort and mini-golf is 20 minutes south of Playa del Carmen. Nearby activities include parasailing, windsurfing, and water skiing. The resort provides snorkeling equipment and an introductory scuba lesson in the pool (included in the All-Inclusive Plan). Additional scuba equipment and tours can be arranged on site.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Snorkeling nearby 
  • Personal motorized watercraft on site 
  • Scooter/moped rentals nearby 
  • Parasailing nearby 
  • Golfing nearby 
  • Windsurfing nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Fitness classes on site 
  • Bicycle rentals on site 
  • Miniature golf on site 
  • Playground on site 
  • Ecotours nearby 
  • Ski equipment rental shops nearby 

Spa Services

Guests may visit SPAreal for a wide range of services such as facials, body treatments, massage therapy, and beauty-salon treatments.

Guests can enjoy the spa's steam bath, sauna, spa tub, or take a cold plunge in the pool. Guests may also enjoy tropical fruit or energy drinks in the relaxation area.

Robes and sandals are provided for all guests.

Please note: Reservations are required one day in advance for all SPAreal treatments and guests must be 18 years of age in order to access the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Body treatments 
  • Facial treatments 

Accessibility

If you need to make requests for accessibility needs, please complete the "Special or Accessibility Requests" section of "Trip Preferences" when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to hotel policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

The charges below are included in your overall room price:
  • Resort fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Hotel Name

  • Gran Porto
  • Gran Porto Real All Inclusive
  • Gran Porto Real Playa del Carmen
  • Gran Porto Real Resort
  • Gran Porto Real Resort All Inclusive Playa del Carmen
  • Gran Porto Resort
  • Gran Real Porto
  • Porto Real
  • Porto Real Resort
  • Real Gran Porto
  • Gran Porto Real Hotel
  • Gran Porto Real Mexico
  • Gran Porto Real Resort Spa
  • Grand Porto Real Playa Del Carmen
  • Hotel Gran Porto Real
  • Gran Porto Resort All Inclusive Playa del Carmen
  • Gran Porto Resort All Inclusive
  • Gran Porto Playa del Carmen
  • Gran Porto Resort And Spa Riviera Maya/Playa Del Carmen, Mexico

You should know

The total price shown includes a resort fee. Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.