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Room type

Room (Standard Basic)

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Junior Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Junior Suite, Ocean View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Junior Suite, Oceanfront

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Junior Suite, Oceanfront (Family)

Max Occupancy: 4 guests (up to 4 children, 3 infants)

Junior Suite, Beachfront (Gran Walk out)

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Grand Suite, 1 Bedroom, Oceanfront (Master)

Max Occupancy: 4 guests (up to 3 children, 2 infants)


Get an overview of this hotelBeachfront resort on Riviera Maya in Mexico

With a stay at Gran Porto Resort & Spa All Inclusive, you'll be centrally located in Playa del Carmen, steps from Pier Navega and minutes from Quinta Alegria.

This 4-star resort is within close proximity of Mamitas Beach Club and Nuestra Senora del Carmen Catholic Church.

Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. This resort also features complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 8 restaurants, or stay in and take advantage of room service (during limited hours). When you are in need of a refreshing drink, visit a swim-up bar or one of 3 bars/lounges, or 2 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space, meeting rooms, and a meeting room. Free self parking is available onsite.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities

  • Bicycling
  • Fitness facilities

Kids' club

  • Supervised activities for children between 4 and 12 years old


  • Onsite live performances
  • Theme parties

Not included

  • Premium food items
  • Premium and/or non-domestic beverages

Hotel Amenities

Whether guests prefer a day of relaxing on the beach while wait staff bring tropical drinks, or exploring the Mayan Riviera by bicycle tour, the Gran Porto Real provides a full range of activities and services. Just steps away from Fifth Avenue, this all-inclusive resort is near the Playa del Carmen Maritime Terminal and within a 10-minute drive of the Playacar Golf Club.

The Gran Porto's spa features a wide array of treatments such as sports massages, seaweed wraps, paraffin therapy for hands and feet, hot stone therapy, and detoxifying facials for men. Destination wedding services are provided.

Among the amenities offered at this resort are free WiFi, a business center, multilingual staff, a concierge desk providing tour assistance, currency exchange, laundry facilities, a gift shop/newsstand and a beauty salon. 2 swimming pools offer sun loungers, towels, and umbrellas. This nonsmoking resort provides free guest parking.

  • Swim-up bar 
  • Children's pool 
  • Spa services on site 
  • Full-service spa 
  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (surcharge) 
  • Meeting rooms 
  • Conference space 
  • Multilingual staff 
  • 24-hour front desk 
  • Porter/bellhop 
  • Hair salon 
  • Gift shops or newsstand 
  • Dry cleaning/laundry service 
  • Library 
  • Barbecue grill(s) 
  • Television in common areas 
  • Arcade/game room 
  • Elevator/lift 
  • Number of bars/lounges - 3 
  • Number of poolside bars - 2 
  • Wedding services 
  • Fitness facilities 
  • Number of outdoor pools - 2 
  • Tours/ticket assistance 
  • One meeting room 
  • Rooftop terrace 
  • Luggage storage 
  • Total number of rooms - 287 
  • Shopping on site 
  • Health club 
  • Laundry facilities 
  • Number of floors - 3 
  • ATM/banking 
  • Local Expert Concierge 
  • Free self parking 
  • Beach umbrellas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Smoke-free property 
  • Free WiFi 
  • Number of restaurants - 8 
  • Number of buildings/towers - 4 
  • Garden 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Cribs/infant beds (complimentary)  
  • DVD player  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • DVD player 
  • Hypo-allergenic bedding available 
  • Room service (limited hours) 
  • Air conditioning 
  • Ceiling fan 
  • Climate control 
  • Free local calls 
  • Free long-distance calls 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Shower only 
  • In-room childcare (surcharge) 
  • Cable TV service 
  • Iron/ironing board 
  • In-room safe 
  • Rollaway/extra beds available 
  • Free cribs/infant beds 
  • LCD TV 
  • Free WiFi 

Where to Eat

Albatros - Casual restaurant with indoor/outdoor seating. Buffet selections with additional table service for drinks. International cuisine. Reservations not necessary. Open for breakfast, lunch, and dinner.

Il Pescatore - Casual café serving Italian fare in the sunlit dining room or on the umbrella-shaded terrace. Lunch and dinner. Dining is à la carte; reservations recommended.

Maria's - Features gourmet specialties of Mexican a la carte cuisine. Sandals and casual dress (t-shirts) not allowed. Open for dinner.

Gaviotas - Pool and beach snack bar with beachfront palapa. Open for lunch.

Health and Sushi Bar - Oriental Cuisine. Located on the roof of the third floor of the hotel. Features a variety of drinks from tropical favorites and natural juices to traditional cocktails, while remaining in the peaceful atmosphere of the pool. Open for lunch.

24-Hour All-Inclusive Club - Offering 24-hour self-service snacks, an international open bar, and all-day and night games and activities. Open for club and light food service 24 hours a day.

Parrillada Grill - Outdoor grill, beside the pool and on the beach. Open for lunch.

Trade Winds Beach & Snack Bar - Outdoor bar with fresh air, and music from around the world. Open for lunch.


The resort provides daily entertainment, including a renovated game room, scheduled activities, and live music in the lobby bar. Nightly entertainment includes live shows and theme parties on a modern stage.

Nearby Things to Do

A freeform pool is home to a full slate of daily activities, from contests to water volleyball, and features a shallow children's area. A second pool on the 3rd-floor terrace has a swim-up bar and is designated as a quiet area. Guests with children ages 4–12 can take advantage of the supervised child care and activities at a remodeled kids' club with kids' concierge services.

The Gran Porto's recreation staff schedules daily activities, including area bicycle tours, cooking classes, aqua aerobics classes, and game tournaments. For guests who would rather go their own way, the hotel provides complimentary bicycles. An onsite health club includes a spa with sauna and steam room, a fitness center, and a beauty salon. An 18-hole golf course within 10 minutes away of the resort and mini-golf is 20 minutes south of Playa del Carmen. Nearby activities include parasailing, windsurfing, and water skiing. The resort provides snorkeling equipment and an introductory scuba lesson in the pool (included in the All-Inclusive Plan). Additional scuba equipment and tours can be arranged on site.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Personal motorized watercraft on site 
  • Snorkeling nearby 
  • Scooter/moped rentals nearby 
  • Golfing nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Windsurfing nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Bicycle rentals on site 
  • Ecotours nearby 
  • Ski equipment rental shops nearby 

Spa Services

Guests may visit SPAreal for a wide range of services such as facials, body treatments, massage therapy, and beauty-salon treatments.

Guests can enjoy the spa's steam bath, sauna, spa tub, or take a cold plunge in the pool. Guests may also enjoy tropical fruit or energy drinks in the relaxation area.

Robes and sandals are provided for all guests.

Please note: Reservations are required one day in advance for all SPAreal treatments.

  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

A resort fee is included in the total price displayed.

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