Get an overview of this hotelBeachfront resort on Riviera Maya in Mexico

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

With a stay at Gran Porto Resort All Inclusive, you'll be centrally located in Playa del Carmen, steps from Pier Navega and minutes from Quinta Alegria.

This 4-star resort is within close proximity of Nuestra Senora del Carmen Catholic Church and Mamitas Beach Club.

Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and a sauna. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 7 restaurants, or stay in and take advantage of room service (during limited hours). Mingle with other guests at a complimentary reception, held daily. When you are in need of a refreshing drink, visit a beach bar or one of 5 bars/lounges, or 2 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.

Renovations & Closures

The property will be renovating from 01 October 2017 to 01 December 2017 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lobby
The property will be renovating from 30 October 2017 to 26 November 2017 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities

  • Bicycling
  • Fitness facilities

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transportation to offsite activities

Resort Amenities

Whether guests prefer a day of relaxing on the beach while wait staff bring tropical drinks, or exploring the Mayan Riviera by bicycle tour, the Gran Porto Resort All Inclusive provides a full range of activities and services. Just steps away from Fifth Avenue, this all-inclusive resort is near the Playa del Carmen Maritime Terminal and within a 10-minute drive of the Playacar Golf Club.

The Gran Porto's spa features a wide array of treatments such as sports massages, seaweed wraps, paraffin therapy for hands and feet, hot stone therapy, and detoxifying facials for men. Destination wedding services are provided.

Among the amenities offered at this resort are free WiFi, a business center, multilingual staff, a concierge desk providing tour assistance, currency exchange, laundry facilities, a gift shop/newsstand and a beauty salon. 7 restaurants are featured on-site with a total of 5 bars, including 2 pool bars and 1 beach bar. Two swimming pools offer sun loungers, towels, and cabanas.

  • Library 
  • Number of outdoor pools - 2 
  • Elevator/lift 
  • Fitness facilities 
  • Children's club 
  • Local Expert Concierge 
  • 24-hour front desk 
  • Porter/bellhop 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free reception 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Designated smoking areas 
  • Shopping on site 
  • Total number of rooms - 287 
  • Number of floors - 3 
  • Number of buildings/towers - 4 
  • Beach bar 
  • Rooftop terrace 
  • Number of bars/lounges - 5 
  • Number of poolside bars - 2 
  • Full-service spa 
  • Free water park access 
  • Spa treatment room(s) 
  • Free beach cabanas 
  • Meeting rooms 2 
  • Tours/ticket assistance 
  • Year Built 1999 
  • Beach sun loungers 
  • Steam room 
  • Pool sun loungers 
  • Free WiFi 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Outdoor seasonal pool 
  • Supervised childcare/activities (surcharge) 
  • Children's pool 
  • Spa services on site 
  • Free parking nearby 
  • Number of restaurants - 7 
  • Laundry facilities 
  • Beach towels 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Water park access (complimentary)  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free parking nearby

Room Amenities

  • Hypo-allergenic bedding available 
  • Room service (limited hours) 
  • Air conditioning 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Shower only 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • In-room safe 
  • Cable TV service 
  • LCD TV 
  • Free cribs/infant beds 
  • Free WiFi 

Where to Eat

Albatros - Casual restaurant with indoor/outdoor seating. Buffet selections with additional table service for drinks. International cuisine. Reservations not necessary. Open for breakfast, lunch, and dinner.

Il Pescatore - Casual café serving Italian fare in the sunlit dining room or on the umbrella-shaded terrace. Lunch and dinner. Dining is à la carte; reservations recommended.

Maria's - Features gourmet specialties of Mexican a la carte cuisine. Sandals and casual dress (t-shirts) not allowed. Open for dinner.

Gaviotas - Pool and beach snack bar with beachfront palapa. Open for lunch.

S'padas Brazilian Restaurant - Relax and enjoy a Caipirinha or any of the excellent cocktails. Choose your favorite rodizio of either lamb, beef, pork, or chicken, along with gourmet salads and homemade sausages. Complete the experience with a delicious Brazilian dessert while enjoying Cachaza, a traditional liquor of Brazil. Open from 6 PM until 11 PM.

Health and Sushi Bar - Oriental Cuisine. Located on the roof of the third floor of the hotel. Features a variety of drinks from tropical favorites and natural juices to traditional cocktails, while remaining in the peaceful atmosphere of the pool. Open for lunch.

24-Hour All-Inclusive Club - Offering 24-hour self-service snacks, an international open bar, and all-day and night games and activities. Open for club and light food service 24 hours a day.

Parrillada Grill - Outdoor grill, beside the pool and on the beach. Open for lunch.

Trade Winds Beach & Snack Bar - Outdoor bar with fresh air, and music from around the world. Open for lunch.

Entertainment

The resort provides daily entertainment, including a renovated game room, scheduled activities, and live music in the lobby bar. Nightly entertainment includes live shows and theme parties on a modern stage.

Nearby Things to Do

A freeform pool is home to a full slate of daily activities, from contests to water volleyball, and features a shallow children's area. A second pool on the 3rd-floor terrace has a swim-up bar and is designated as a quiet area.

The Gran Porto's recreation staff schedules daily activities, including area bicycle tours, cooking classes, aqua aerobics classes, and game tournaments. An onsite health club includes a spa with sauna and steam room, a fitness center, and a beauty salon. An 18-hole golf course within 10 minutes away of the resort and mini-golf is 20 minutes south of Playa del Carmen. Nearby activities include parasailing, windsurfing, and water skiing. The resort provides snorkeling equipment and an introductory scuba lesson in the pool (included in the All-Inclusive Plan). Additional scuba equipment and tours can be arranged on site.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Water skiing nearby 
  • Miniature golf on site 
  • Golfing nearby 
  • Snorkeling nearby 
  • Parasailing nearby 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Playground on site 
  • Ecotours nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scooter/moped rentals nearby 

Spa Services

Guests may visit SPAreal for a wide range of services such as facials, body treatments, massage therapy, and beauty-salon treatments.

Guests can enjoy the spa's steam bath, sauna, spa tub, or take a cold plunge in the pool. Guests may also enjoy tropical fruit or energy drinks in the relaxation area.

Robes and sandals are provided for all guests.

Please note: Reservations are required one day in advance for all SPAreal treatments and guests must be 18 years of age in order to access the spa.

  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Minimum age to access spa is 18 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Resort Name

  • Gran Porto
  • Gran Porto Real All Inclusive
  • Gran Porto Real Playa del Carmen
  • Gran Porto Real Resort
  • Gran Porto Real Resort All Inclusive Playa del Carmen
  • Gran Porto Resort
  • Gran Real Porto
  • Porto Real
  • Porto Real Resort
  • Real Gran Porto
  • Gran Porto Real Hotel
  • Gran Porto Real Mexico
  • Gran Porto Real Resort Spa
  • Grand Porto Real Playa Del Carmen
  • Hotel Gran Porto Real
  • Gran Porto Resort All Inclusive Playa del Carmen
  • Gran Porto Resort All Inclusive
  • Gran Porto Playa del Carmen
  • Gran Porto Resort And Spa Riviera Maya/Playa Del Carmen, Mexico
  • Gran Porto Real Resort Spa All Inclusive
  • Gran Porto Resort Spa All Inclusive

We should mention

A resort fee is included in the total price displayed. Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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