64% Based on 112 reviews TripAdvisor Traveler Rating 4 out of 5

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Hotel Description

A family-friendly stay in the heart of Playa del Carmen awaits you at Encanto Riviera. Within steps you'll find Central Square and Nuestra Senora del Carmen Catholic Church. Highlights at this Art Deco property include an outdoor swimming pool, and in-room kitchens and private pools.

Flat-screen TVs with satellite channels are featured in all 32 individually decorated condos, and you can enjoy free WiFi, balconies, and sofa beds. Kitchens come with refrigerators, microwaves, and dishwashers, making in-room dining convenient. Select Comfort beds and premium bedding invite a comfortable night's sleep. Living rooms, dining areas, and coffee/tea makers are also available. Limited housekeeping is available.

This pet-friendly property offers free WiFi in public areas, a rooftop terrace, and concierge services. Additionally, you'll find a garden, barbecue grills, and childcare. There's also free self parking, along with the convenience of an airport shuttle.

Within a 15-minute drive of this 3.5-star Playa del Carmen property, attractions include El Camaleon Golf Club and Xcaret Eco Theme Park.

Apartment Encanto 1 bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
$79 per night

Apartment Encanto 2 bedroom

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Penthouse Encanto 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Penthouse Encanto 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

64% of guests recommend out of 112 reviews

Excellent 57
Good 38
Average 10
Poor 0
Terrible 7
Value <span>4.0</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

Property Features

As a guest of Encanto Riviera, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. WiFi is free in public spaces. A roundtrip airport shuttle (available 24 hours) is available for a fee. Barbecue grills, multilingual staff, and a garden are also featured at the family-friendly Encanto Riviera. Self parking is free. A complete renovation of Encanto Riviera was completed in July 2012. This Art Deco Playa del Carmen condo is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 3 levels
  • Built in 2008
  • Childcare (surcharge)
  • Terrace on the roof
  • Dry cleaning
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Separate living room
  • Kitchen
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (56 km / 34.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Encanto Riviera offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms and include double sofa beds and desks. Select Comfort beds feature premium bedding. Accommodations at this 3.5-star condo have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • Private pool
  • In-room kitchen
  • Private balcony
  • Dining room
  • Living room
  • Select Comfort beds
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Childcare in room (surcharge)
  • Hair dryer available
  • Safe
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Nearby Activities

Recreational amenities at the condo include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Scuba diving nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 30 per night.

Pets

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (roundtrip)
  • Crib (infant bed) fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Encanto Riviera
  • Encanto Riviera Condo
  • Encanto Riviera Condo Playa del Carmen
  • Encanto Riviera Playa del Carmen
  • Encanto Riviera Apartments Riviera Maya/Playa Del Carmen, Mexico

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Encanto Riviera.