Room type

Apartment Encanto 1 bedroom

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Penthouse Encanto 1 Bedroom

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Apartment Encanto 2 bedroom

Max Occupancy: 6 guests (up to 4 children, 2 infants)

Penthouse Encanto 2 Bedrooms

Max Occupancy: 6 guests (up to 2 children, 1 infant)

Get an overview of this hotelFamily-friendly condo with outdoor pool and rooftop terrace

With a stay at Encanto Riviera, you'll be centrally located in Playa del Carmen, steps from Central Square and Nuestra Senora del Carmen Catholic Church.

This family-friendly condo is within close proximity of Quinta Alegria and Yucatek Divers.

Treat yourself to a stay in one of the 32 individually decorated guestrooms, featuring private pools and flat-screen televisions. Your room comes with a Select Comfort bed, and all rooms are furnished with double sofa beds. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, refrigerators, and microwaves. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.

Don’t miss out on recreational opportunities including an outdoor pool and bicycles to rent. This Art Deco condo also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Hotel Amenities

Hotel Amenities

Encanto Riviera features an outdoor pool, a rooftop terrace, and spa services. High-speed wireless Internet access is complimentary. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This Art Deco condo also offers a terrace, tour/ticket assistance, and barbecue grills. Onsite self parking is complimentary. A total renovation of this property was completed in July 2012.

Encanto Riviera is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 32 
  • Number of floors - 3 
  • Barbecue grill(s) 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Free WiFi 
  • Multilingual staff 
  • Garden 
  • Rooftop terrace 
  • Terrace 
  • Luggage storage 
  • Free self parking 
  • Year Built 2008 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Outdoor pool 
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Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Separate living room  
  • Free Wi-Fi  
  • Kitchen  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Separate dining area  
  • Sofa bed  
  • Full-sized refrigerator/freezer  
  • Refrigerator  
  • Microwave  
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Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Balcony 
  • Climate control 
  • Air conditioning 
  • Ceiling fan 
  • Access via exterior corridors 
  • Refrigerator 
  • Coffee/tea maker 
  • Microwave 
  • Kitchen 
  • Limited housekeeping 
  • Private bathroom 
  • Shower only 
  • Hair dryer (on request) 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Desk 
  • Iron/ironing board (on request) 
  • Television 
  • Sofa bed 
  • Cookware, dishware, and utensils 
  • Satellite TV service 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Separate dining area 
  • Dishwasher 
  • Full-sized refrigerator/freezer 
  • Blackout drapes/curtains 
  • Private pool 
  • Separate living room 
  • Sofa bed size 
  • Cribs/infant beds (surcharge) 
  • Individually furnished 
  • Individually decorated 
  • Sleep Number by Select Comfort mattress 
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Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 80 per vehicle (roundtrip)
  • Crib (infant bed) fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Alcohol is not served at this property.

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