4.5 out of 5

When you stay at El Dorado Royale, A Spa Resort by Karisma, Gourmet Inclusive in Playa del Carmen (Maroma), you'll be within the region of Playacar Golf Club.

This 4.5-star resort is within the vicinity of Maroma Beach and Dr. Alfredo Barrera Marin Botanical Garden.

Make yourself at home in one of the 478 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include wireless Internet access (surcharge), gift shops/newsstands, and a hair salon. Guests can get to nearby shops on the complimentary shuttle.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 14 restaurants, or stay in and take advantage of 24-hour room service. Visit one of the 2 bars/lounges, 2 beach bars, and 4 swim-up bars for a refreshing drink. A complimentary continental breakfast is served daily.



Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has facilities measuring 10764 square feet (1000 square meters), including a meeting room. Free valet parking is available onsite.

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games

  • Yoga

Entertainment

  • Onsite live performances

Other inclusions

  • Shuttle service to offsite activities

Not included

  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Property Features

El Dorado Royale, A Spa Resort by Karisma, Gourmet Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At El Dorado Royale, A Spa Resort by Karisma, Gourmet Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 14 restaurants on site. You can enjoy a drink at one of the bars, which include 2 beach bars, 4 swim-up bars, and 2 bars/lounges. WiFi is available in public spaces for a fee. This all-inclusive resort also offers a health club, a spa tub, and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen resort.

  • 478 guestrooms or units
  • 14 dining venues
  • 2 bars on the beach
  • 4 swim-up bars
  • 2 bars or lounges
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Continental breakfast (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • On private beach  
  • Outdoor pools  
  • Lazy river  
  • Area shuttle (complimentary)  
  • Laundry facilities  

Internet

Available in all rooms: Wireless internet access ( MXN 20 per night ), Wired internet access ( MXN 20 per night )

Available in some public areas: Wireless internet access ( MXN 10 per hour )

Parking

Free self parking, Free valet parking

Room Amenities

El Dorado Royale, A Spa Resort by Karisma, Gourmet Inclusive offers 478 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen resort provides wired and wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 11 AM.

El Dorado Royale, A Spa Resort by Karisma, Gourmet Inclusive has 14 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Breakfast

Start your day with a free continental breakfast, available daily from 7 AM to 11 AM. You can order up room service around the clock.

Entertainment

Activities include:

  • Nightly entertainment, including music/dance shows
  • Meditation/relaxation classes
  • Tai chi classes
  • Aerobics classes
  • Cardio-machine classes
  • Power walks
  • Jungle walks
  • Spanish lessons
  • Dance lessons
  • Silk design/painting lessons
  • Arts and crafts painting
  • Sports tournaments and contests
  • Beach games
  • Beach volleyball

Nearby Things to Do

The resort stretches along a mile long private white sandy beach on the Mexican Carribean. In addition to the Caribbean Sea, swimming options include a 30.5-by-15.25-meter (100-by-50-ft) saltwater pool.

Freshwater swimming is available in the other 12 on-site pools.

The resort provides snorkeling gear, pedal boats, and kayaks. An independent operator in the main pool provides introductory scuba-diving lessons, and the operator also offers scuba diving and snorkeling instruction and excursions for surcharges. Other recreational opportunities include two lighted tennis courts (racquets and balls provided) and bicycles.

Moon Palace golf course is 20 km (12.5 mi) from the resort, and Playacar golf course is 27 km (17 mi).

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Scuba diving nearby 
  • Hiking/biking trails nearby 
  • Fitness classes on site 
  • Bicycle rentals on site 
  • Kayaking on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 
  • Windsurfing nearby 

Spa Services

The Spa at El Dorado Royale features ocean and water views and offers a wide variety of options, including massages, aromatherapy, reflexology, facials, special body treatments and couples massage class. Spa facilities include a sauna, steam room, couples treatment rooms, outdoor treatment rooms and a fitness room.

  • Reflexology 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to hotel policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

The charges below are included in your overall room price:
  • Resort fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: MXN 20 per night (rates may vary)
  • Fee for in-room high-speed Internet (wired): MXN 20 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 10 per hour (rates may vary)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Name

  • Dorado Royale Spa Resort Karisma All Inclusive
  • El Dorado Royale Spa Resort Karisma All Inclusive
  • El Dorado Royale Spa Karisma Playa del Carmen
  • El Dorado Royale Spa Karisma

You should know

The total price shown includes a resort fee.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Complimentary Honeymoon and Anniversary Promotion

Book a minimum 3-night stay in a "Junior Suite Swim up Jacuzzi" room category starting June 15, 2011 for travel anytime and receive the following:

  • Private romantic candle light dinner on the beach for the couple
  • Chilled bottle of domestic sparkling wine delivered to couple's room upon arrival
  • Couples half-hour massage lesson
  • Guaranteed king-size bed
  • Special in-room towel arrangement daily
  • Bathrobes for use during stay
Must book a "Junior Suite Swim up Jacuzzi" room category to qualify. Marriage certificate must be presented at check-in. This promotion can be reserved for use 30 days before or after wedding/anniversary date. Also available in lower room categories for a surcharge. Package inclusions may vary without previous notice. Offer may not include taxes or gratuities. Not combinable with any other promotion, unless specified in said promotion details. Restrictions may apply.