Get an overview of this hotel5-star hotel with pools, private beach, full-service spa

With a stay at Belmond Maroma Resort & Spa in Playa del Carmen (Maroma), you'll be convenient to Maroma Beach.

This 5-star hotel is within the vicinity of Tres Rios Ecopark and El Camaleon Golf Club.

Make yourself at home in one of the 63 air-conditioned rooms featuring minibars. Rooms have private patios. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have designer toiletries and complimentary toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a beach bar. A complimentary cooked-to-order breakfast is served daily.

Featured amenities include limo/town car service, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Hotel Amenities

Hotel Amenities

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Belmond Maroma Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary. This luxury hotel also offers a complimentary children's club, outdoor tennis courts, and a health club. Complimentary valet parking is available on site.

  • Beach umbrellas 
  • Beach sun loungers 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 63 
  • Babysitting or childcare 
  • 24-hour front desk 
  • Bar/lounge 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Shopping center shuttle (surcharge) 
  • Arcade/game room 
  • Gift shops or newsstand 
  • Pool umbrellas 
  • Free WiFi 
  • Computer station 
  • Rooftop terrace 
  • One meeting room 
  • Airport transportation 
  • Area shuttle (surcharge) 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Free valet parking 
  • Beach bar 
  • Safe-deposit box at front desk 
  • Number of restaurants - 2 
  • Beach towels 
  • Outdoor tennis courts 2 
  • Shopping on site 
  • Supervised childcare/activities 
  • Free newspapers in lobby 
  • Express check-in 
  • Express check-out 
  • Hair salon 
  • Health club 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Number of outdoor pools - 3 
  • Marina on site 
  • Porter/bellhop 
  • On private beach 
  • Year Built 1995 
  • Sauna 
  • Garden 
  • Spa services on site 
  • Steam room 
  • Wedding services 

Family Friendly Amenities

  • On private beach  
  • Outdoor pools  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

  • Ceiling fan 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Designer toiletries 
  • Free toiletries 
  • Slippers 
  • Hair dryer (on request) 
  • Iron/ironing board 
  • Desk 
  • Patio 
  • Access via exterior corridors 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • In-room massage available 
  • Room service (24 hours) 

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7 AM and 11 AM.

El Restaurante - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

El Sol - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

La Cantina - This bar specializes in Mexican cuisine and serves dinner and light fare. Reservations are required. Open select days.

Freddys Tequila Bar - This tapas bar is located on the beach. Open daily.

24-hour room service is available.

Nearby Things to Do

A private beach, outdoor tennis courts, a marina, and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with a sauna and a steam room. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site 
  • Skydiving nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Golf driving range on site 
  • Helicopter/airplane tours on site 
  • Horse riding/rental on site 
  • Kayaking on site 
  • Pilates classes on site 
  • Sailing on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Tennis lessons on site 
  • Yoga classes/instruction on site 
  • Windsurfing nearby 

Spa Services

Kinan Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 9 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Mud bath in spa 
  • Sauna in spa 
  • Massages 
  • Minimum age to access spa is 8 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is Noon

Payment types

Pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 2576 per vehicle (one way)
  • Pet fee: MXN 3680 per pet, per stay
  • Rollaway bed fee: MXN 100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Belmond Maroma
  • Belmond Maroma Resort
  • Belmond Resort
  • Maroma Belmond
  • Maroma Resort
  • Maroma Hotel Playa Del Carmen
  • Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen
  • Maroma Resort Spa

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

  • Belmond Maroma Resort & Spa is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2015 Travel + Leisure 500.
  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
  • The property is a member of Orient-Express.
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