Get an overview of this hotel5-star hotel with pools, private beach, full-service spa

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Pets allowed
On private beach

Located in Playa del Carmen (Maroma), Belmond Maroma Resort & Spa is convenient to Maroma Beach and El Manglar Golf Course.

This 5-star hotel is within the vicinity of Tres Rios Ecopark and El Camaleon Golf Club.

Make yourself at home in one of the 63 air-conditioned rooms featuring minibars. Rooms have private patios. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a beach bar. A complimentary cooked-to-order breakfast is served daily from 7 AM to 11 AM.

Featured amenities include limo/town car service, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Hotel Amenities

Hotel Amenities

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Belmond Maroma Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a complimentary children's club, outdoor tennis courts, and a 24-hour fitness center. Complimentary valet parking is available on site.

  • Library 
  • Express check-in 
  • Bar/lounge 
  • Shopping center shuttle (surcharge) 
  • Number of outdoor pools - 3 
  • Children's club 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Limo or Town Car service available 
  • Computer station 
  • On private beach 
  • Hair salon 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Pool umbrellas 
  • Outdoor tennis courts - 2 
  • Airport transportation 
  • Total number of rooms - 63 
  • One meeting room 
  • Airport transportation (surcharge) 
  • Beach bar 
  • Rooftop terrace 
  • Full-service spa 
  • Beach umbrellas 
  • Marina on site 
  • Free breakfast 
  • Spa treatment room(s) 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Year Built 1995 
  • Beach sun loungers 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (surcharge) 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • Number of restaurants - 2 
  • Laundry facilities 
  • Beach towels 
  • 24-hour fitness facilities 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

  • Free newspaper 
  • Air conditioning 
  • Ceiling fan 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Desk 
  • Iron/ironing board 
  • Patio 
  • Access via exterior corridors 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • In-room massage available 
  • Rollaway/extra beds (surcharge) 
  • Room service (24 hours) 

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7 AM and 11 AM.

El Restaurante - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

El Sol - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

La Cantina - This bar specializes in Mexican cuisine and serves dinner and light fare. Reservations are required. Open select days.

Freddys Tequila Bar - This tapas bar is located on the beach. Open daily.

24-hour room service is available.

Breakfast

Start your day with a free cooked-to-order breakfast, available daily from 7 AM to 11 AM. You can order up room service around the clock.

Nearby Things to Do

A private beach, outdoor tennis courts, a marina, and complimentary bicycles are featured at the hotel. 3 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site 
  • Free bicycles on site 
  • Golf driving range on site 
  • Helicopter/airplane tours on site 
  • Horse riding/rental on site 
  • Tennis lessons on site 
  • Kayaking on site 
  • Skydiving nearby 
  • Windsurfing nearby 
  • Yoga classes/instruction on site 
  • Pilates classes on site 
  • Ecotours nearby 
  • Sailing on site 
  • Scuba diving on site 
  • Golf lessons available nearby 

Spa Services

Kinan Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

  • Number of treatment rooms 9 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Mud bath in spa 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Sauna in spa 
  • Steam room in spa 
  • Minimum age to access spa is 8 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 2500 per day.

Pets

  • Pets allowed for an extra charge of MXN 3680 per pet, per stay

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No elevators

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 2576 per vehicle (one way)
  • Pet fee: MXN 3680 per pet, per stay
  • Rollaway bed fee: MXN 2500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Belmond Maroma
  • Belmond Maroma Resort
  • Belmond Resort
  • Maroma Belmond
  • Maroma Resort
  • Maroma Hotel Playa Del Carmen
  • Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen
  • Maroma Resort Spa

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

  • Belmond Maroma Resort & Spa is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2015 Travel + Leisure 500.
  • The property is a member of Orient-Express.

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